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Public Tickets

Ben Johnson Activation SetupClosed   Amelia   Updated May 25, 2020 at 7:55am   4 Most recent comment from Aleksandar Vuković:Hello BenUnfortunately, we can't log in with those credentials.Can you please check the wp-admin username and password?Just a reminder - enable the private response since it's a public ticke ... Marina Rossi Employees "available" statusClosed   Amelia   Updated May 25, 2020 at 7:51am   5 Most recent comment from Aleksandar Vuković:Hi RogerAmelia doesn't have any time zone settings, so all you need to do is check your WordPress' general settings, and see if the time zone is correct.Employees will be shown as "away" whe ... Alvaro Moreno Create Account with woocommerceClosed   Amelia   Updated May 25, 2020 at 7:50am   4 Most recent comment from Aleksandar Vuković:Hello AlvaroThe database changes will be saved. Any changes you make in the code will be overwritten, but not the database changes. John di Stefano Google Maps issueClosed   Amelia   Updated May 25, 2020 at 7:12am   11 Most recent comment from Aleksandar Vuković:Thank you for your feedback Stephen!I'm sure it will help not just John, but others as well! Tristan Knapp Feature Request - Approximate End Times?Closed   Amelia   Updated May 25, 2020 at 7:11am   2 Most recent comment from Aleksandar Vuković:Hello TristanIf I understood you correctly, you want to add a non-fixed 6 hours working hours, correct?I don't believe that will be achievable any time soon, since that's not how Amelia work ... armel google map api don't work on locationsClosed   Amelia   Updated May 25, 2020 at 7:01am   3 Most recent comment from Aleksandar Vuković:Hello Armel.Sorry for the late response. I'm glad to hear you were able to find it.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Julie Hubrecht short code does not load the pageClosed   Amelia   Updated May 25, 2020 at 6:50am   41 Most recent comment from Aleksandar Vuković:Hi again JulieI'm sorry, but I don't see Crontrol installed on your website.Without your permission I didn't want to install anything new, so please install the plugin, try following ... Gregory Patier Wrong service priceClosed   Amelia   Updated May 25, 2020 at 6:36am   2 Most recent comment from Aleksandar Vuković:Hello Greg Sorry for the late response. That placeholder shows the service's price. If you want to include the price of the appointment, including the coupon, extras, etc. you can use %appointme ... Laurence Booking cut off time at specific time of day instead of time before eventClosed   Amelia   Updated May 24, 2020 at 11:11am   2 Most recent comment from [deleted]:Hello Laurence, Apologies for replying a bit later. If you are talking about Events in Amelia, when you create an event you can un-check/disable the option 'Booking closes when event starts ... eyethstudios calendar event invite emailClosed   Amelia   Updated May 24, 2020 at 11:05am   4 Most recent comment from [deleted]:Hello eyethstudios, Apologies for replying a bit later.Unfortunately, there isn't a possibility of sending Google invitation when you approve appointment in the back-end of Amelia. But we wil ... DannyK How do I get a direct linkClosed   Amelia   Updated May 22, 2020 at 2:50pm   2 Most recent comment from [deleted]:Hello DannyK, Thank you for your purchase. Glad to see you managed to find a solution to the issue that you had. Thank you for letting us know. If you have any other questions or concerns feel fre ... Warren Storing Custom Booking FieldsClosed   Amelia   Updated May 22, 2020 at 2:38pm   2 Most recent comment from [deleted]:Hello Warren, Unfortunately, there isn't a possibility to pre-populate the custom fields in the booking form in Amelia for customers that have already booked that. As these information are lin ... Phil Engsberg Setup and ongoing automationClosed   Amelia   Updated May 22, 2020 at 11:55am   4 Most recent comment from [deleted]:Hello Phil, Aleksandar is out of the office, so I will help out. You can add a placeholder for the coupons to the email notifications on the Amelia -> Notifications page. Just click on the Show Ema ... martin Book only if user logged inClosed   Amelia   Updated May 22, 2020 at 11:01am   2 Most recent comment from [deleted]:Hello martin, There isn't such option in Amelia. You need to create pages in your WordPress that can be accessed by logged in users only and then put a shortcode for Amelia on those pages, so o ... martin I cant use employee dashboard on my page!Closed   Amelia   Updated May 22, 2020 at 10:58am   2 Most recent comment from [deleted]:Hello martin, I see this is a duplicate ticket (the same issue) to the one I've already responded, so we can continue this conversation in the other ticket and we will close this one. Thank you ...