Okay

Public Tickets

Valeria encrypted?Closed   Amelia   Updated May 18, 2020 at 9:39am   2 Most recent comment from [deleted]:Hi Valeria,Thank you for the purchase.Customer name and the address is not encrypted, because it is saved in the database as plain text. If you are using https protocol, customer data can't be  ... Henk Bloemink URIClosed   Amelia   Updated May 18, 2020 at 9:06am   2 Most recent comment from [deleted]:Hi Henk Bloemink,Thank you for the purchase.You can change the Amelia URI in wp_options table. Search for amelia_settings in option_name column, and there you will see Amelia settings. This settings ... Daniel Sissons Multiple Service SelectionClosed   Amelia   Updated May 18, 2020 at 8:06am   2 Most recent comment from [deleted]:Hello Dan, Apologies for replying late, we are not working on weekends. Unfortunately, it isn't possible to book multiple services/appointments at once in Amelia with its current built-in fea ... Henriette Image on Congratulations PageClosed   Amelia   Updated May 17, 2020 at 6:25am   2 Most recent comment from Aleksandar Vuković:Hello HenrietteThank you for your purchase.Just create the .svg images that will be the same size as amelia-logo-symbol.svg and amelia-logo-horizontal.svg, name them exactly the same as these two ... Hannes Function / CustomizationClosed   Amelia   Updated May 16, 2020 at 9:09am   10 Most recent comment from [deleted]:Hello Hannes,Thank you.There was one table missing in your database, for some reason. We added it, so please check if everything works well now. Hillary Stevens Hiding the "Select an Employee" Option on Booking FormClosed   Amelia   Updated May 15, 2020 at 9:25pm   5 Most recent comment from Hillary Stevens:I think this worked, thanks! Aris Medina URL meetingsClosed   Amelia   Updated May 15, 2020 at 6:35pm   4 Most recent comment from [deleted]:Hello Aris, I see. Unfortunately, that isn't possible with the Amelia's current built-in features. But I will forward it to the development team so they can check out if it can be achieve ... Jan Riedel Manager can't delete attendeesClosed   Amelia   Updated May 15, 2020 at 6:31pm   2 Most recent comment from [deleted]:Hello Jan, No, that is not a bug. Amelia Manager doesn't have permissions to delete anything in Amelia, you can read about the user roles and their permissions here. There are some permissions ... Noria SOUMBOU shortcode note working with elementorClosed   Amelia   Updated May 15, 2020 at 5:10pm   2 Most recent comment from [deleted]:Hello Noria, Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and res ... Jesse Lavender Amelia not showing via shortcodeClosed   Amelia   Updated May 15, 2020 at 2:27pm   4 Most recent comment from [deleted]:Hello Jesse, Thank you. No worries. Could you please tell me have you tried deactivating your other plugins to see if it is maybe a conflict with one of them? Please provide me a temporary WP-admi ... Arlene Calendar FormattingClosed   Amelia   Updated May 15, 2020 at 1:31pm   2 Most recent comment from [deleted]:Hello Arlene, Thank you for your purchase. When you create a service that has a maximum capacity greater than 1 you can choose if you want this option Bringing anyone with you to be enabled or disab ... Bérengère GODÉ Redirection Calendrier après paiement WooCommerceClosed   Amelia   Updated May 15, 2020 at 12:25pm   9 Most recent comment from Aleksandar Vuković:Ah, I see NabilThank you for helping me out.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Georgia Ferguson Customize Order Details emailClosed   Amelia   Updated May 15, 2020 at 12:19pm   2 Most recent comment from [deleted]:Hello Georgia, Unfortunately, there aren't options to change the information on the receipt in Amelia. Those information are the same as on the cart/checkout page, so if you want you can remov ... Nicholas Bozzo Appointment NotificationsClosed   Amelia   Updated May 15, 2020 at 11:13am   9 Most recent comment from [deleted]:Hello crackalackmusic, Glad to see that it works. No, I haven't changed anything, just created a test employee and connected it to my Google calendar. Please be sure that you save an Event i ... Bill Moffatt Google Calendar SyncClosed   Amelia   Updated May 15, 2020 at 11:10am   9 Most recent comment from [deleted]:Hello heroseven7, If the events in the employees' Google calendars are with status Busy and the option Remove Google Calendar Busy Slots  in Amelia -> Settings -> Google calendar settings is ...