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Public Tickets

joanne clarke request refund not what i expectedClosed   Amelia   Updated May 21, 2020 at 11:06am   2 Most recent comment from [deleted]:Hello joanne clarke,We are sorry to hear that you don't find Amelia suitable for your business.  Do you maybe have some questions or concerns about the plugin that we can help you out with or cl ... Gregory Patier email already existsClosed   Amelia   Updated May 21, 2020 at 10:30am   2 Most recent comment from [deleted]:Hello Greg, The name must be completely the same (so, everything is checked big/small letters, space, etc.) as it is saved in the database - so it must be the same as the name customers filled in th ... Kevin Website Label ChangeClosed   Amelia   Updated May 21, 2020 at 8:47am   2 Most recent comment from [deleted]:Hello Kevin,  Labels in the plugin can be changed using POEDIT or Loco Translate, for example. If you want to use POEDIT then this is the instruction: 1. Download Amelia from TMS Store 2. Unzi ... Enzo Ideal payments additionClosed   Amelia   Updated May 21, 2020 at 7:34am   2 Most recent comment from [deleted]:Hello Enzo, Thank you for your purchase. Unfortunately, iDeal payments and such payment options are not available in Stripe with Amelia. They redirect to another/their page in the payment process a ... Alexandre amelia prevents elementor from openingClosed   Amelia   Updated May 20, 2020 at 6:53pm   7 Most recent comment from Alexandre:Hello Bodgan,Thanks for taking over !i am just now realizing that i got things mixed up. i thought i was writing to 10web support when it was actually to amelia which i don't have installed on th ... masa77 "Minimum time required before booking" within 12 hours does not work on special days.Closed   Amelia   Updated May 20, 2020 at 4:35pm   2 Most recent comment from [deleted]:Hello masa77, You are welcome. Sorry to hear that. I forwarded this to the development team so they will check it out, and if it is a bug they will hopefully fix it as soon as possible.  Torben Heikel Vinther Bypass payment for free servicesClosed   Amelia   Updated May 20, 2020 at 3:44pm   4 Most recent comment from Miloš Jovanović:Hi Torben,Glad to hear that you found a solution.As for the taxes, yes you are right, and we are aware of it and we are looking for solution for the future updates.Best regards. Arsh Invitation from google calendar on pending appointmentClosed   Amelia   Updated May 20, 2020 at 1:27pm   3 Most recent comment from [deleted]:Hi Arsh, Glad to hear that the problem is resolved. If you have any questions please do not hesitate to ask, we will be glad to help. Best regards. Danny Mayer Zoom Invitation EmailClosed   Amelia   Updated May 20, 2020 at 1:22pm   2 Most recent comment from Miloš Jovanović:HI Danny,Thank you for your purchase.You can find more information how you can add Zoom link to notifications on this linkJust browse the page for Setting up notifications with Zoom linkBest regards. Helmut Berger Jump directly to thank you page after appointment bookingClosed   Amelia   Updated May 20, 2020 at 12:59pm   4 Most recent comment from [deleted]:You are welcome, Daniel. Glad to see that. If you have any other questions or issues feel free to open a new ticket and we will gladly help. Jan Riedel Front End View Events ALL upcomming evntsClosed   Amelia   Updated May 20, 2020 at 12:48pm   3 Most recent comment from [deleted]:Hello Jan,  No worries, it happens Glad to see you managed to find a solution to the issue that you had. Thank you for letting us know.  If you have any other questions or issues feel free to open a ... CME633 Meier Activation CodeClosed   Amelia   Updated May 20, 2020 at 11:48am   10 Most recent comment from Miloš Jovanović:Hi Christoph,Glad to hear that you found a solution.And sorry again for late response, the support is burning right now and one of our main support agents are away.We hope that we will return to work ... Henk Bloemink TranslationClosed   Amelia   Updated May 20, 2020 at 10:16am   2 Most recent comment from [deleted]:Hi Henk Bloemink,Thank you for the purchase.What language are you using? You should keep the folder with your translations in the backup, because after plugin update it will be overwritten. After res ... Heinz Robert Feature Request: Field for email-only text and TinyMCE for descriptionClosed   Amelia   Updated May 20, 2020 at 9:46am   2 Most recent comment from [deleted]:Hi Heinz,1. I am not sure I understand quite well. Can you explain in more details? Do you mean on a new field (input) in the Event dialog, that will be used only for email placeholders?2. We already ... Aris Medina Assign EventsClosed   Amelia   Updated May 20, 2020 at 8:36am   2 Most recent comment from [deleted]:Hello Aris Medina, I am not what exactly LATAM is, so could you please explain in this in more details? If they create these events outside of Amelia (in no connection to it) there isn't a poss ...