We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Karyn ZoomClosed   Amelia   Updated November 2, 2020 at 11:50am   2 Most recent comment from [deleted]:Hello Karyn,Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.  For any information about appointments in Amelia, you want to have in your Google cale ... Linda Class DateClosed   Amelia   Updated November 2, 2020 at 10:40am   4 Most recent comment from Aleksandar Vuković:I'm sorry to disappoint you, Linda, but at the moment events cannot be duplicated. chanwit DepositClosed   Amelia   Updated November 1, 2020 at 11:09pm   2 Most recent comment from [deleted]:Hello,Thank you for your message.We don't have any specific timelines for this. Can you please provide more details about your query? A use-case would be great. PiiggyBank Cannot assign Employee to Work Multiple locationClosed   Amelia   Updated November 1, 2020 at 9:35pm   4 Most recent comment from [deleted]:Hello,You can submit your suggestion here:https://wpamelia.cnflx.io/boards/feature-requestsCan you please clarify this:"are you all at least able to customize for a nominal charge?" Unions NSW Text Color on BackgroundClosed   Amelia   Updated November 1, 2020 at 9:33pm   10 Most recent comment from Unions NSW:thank you! Letizia Amelia settings issueClosed   Amelia   Updated November 1, 2020 at 1:38pm   4 Most recent comment from Aleksandar Vuković:Great news LetiziaThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Reza Hojati Automatically redirectClosed   Amelia   Updated November 1, 2020 at 1:25am   2 Most recent comment from [deleted]:Hello Timo,Thanks for your message.Unfortunately, it's not available in Amelia. You can try this plugin, for example. Reza Hojati Overview of employeesClosed   Amelia   Updated November 1, 2020 at 1:05am   6 Most recent comment from [deleted]:Hi Timo,I am afraid we don't have any ETA.You can submit this as a feature request here:https://wpamelia.cnflx.io/boards/feature-requests Alberto Calendar FeedbackClosed   Amelia   Updated November 1, 2020 at 12:27am   2 Most recent comment from [deleted]:Hi Alberto,Thank you for your message.Can you please clarify your question? What kind of data do you need to see?You can find all the documentation here:https://wpamelia.com/documentation/ Camila Bug in hourClosed   Amelia   Updated November 2, 2020 at 7:20pm   3 Most recent comment from [deleted]:Hello Camila,Unfortunately, we couldn't replicate the issue on our end:Please, can you check this once again on our end. If the problem persists, can I please ask you to clear your website cache ... Camila bug in availability of employeesClosed   Amelia   Updated November 1, 2020 at 12:11am   3 Most recent comment from [deleted]:Hello Camila,Thank you for your message.Can you please check that your employees working hours match to the service(s).If it didn't help, please provide me a temporary WP-admin login for your ... Jorge Minimum Recurring appointmentsClosed   Amelia   Updated November 1, 2020 at 12:01am   4 Most recent comment from [deleted]:Hello Jorge,Unfortunately, it cannot be achieved with current version of the plugin. Our developers are working on creating "Packages" option, which will allow something like this, but it's not p ... Seth Barrett Jetpack CRM integrationClosed   Amelia   Updated October 31, 2020 at 9:56pm   4 Most recent comment from Aleksandar Vuković:Hi again SethWell, we have Web Hooks, which are used mainly through Zapier.Please take a look at the documentation (linked above), and see if you can get it to work. Bobbie Cone appointmentsClosed   Amelia   Updated October 31, 2020 at 7:29pm   2 Most recent comment from [deleted]:Hi Bobbie,Thank you for your message.There isn't a possibility to change/disable appointments in Amelia with its current built-in features, it is possible to customers by default and if they ca ... Francesco Add a custom cssClosed   Amelia   Updated October 30, 2020 at 10:42pm   2 Most recent comment from Aleksandar Vuković:Hello FrancescoThank you for your purchase.I see that page already includes black, but to change the colors you can use the following CSS: .amelia-app-booking #am-step-booking .am-select-date, .amelia ...