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Public Tickets

Johnvincent Landis Subscribers through AmeliaClosed   Amelia   Updated July 20, 2020 at 8:12am   2 Most recent comment from Aleksandar Vuković:Hello Johnvincent LandisThank you for your purchase.Unfortunately, Amelia doesn't yet have Subscription as a feature.You can create a service which would be named "Bulk Purchase" for example, an ... Glenn Davidson Is it possible to add multiple locations for a single employee?Closed   Amelia   Updated July 19, 2020 at 6:22pm   3 Most recent comment from Glenn Davidson:Thank you. Not ideal, but at least a possible solution for now. I'll give that a try. Daniel Hall Which mail service is recommended for email notifications?Closed   Amelia   Updated July 18, 2020 at 12:40pm   5 Most recent comment from Aleksandar Vuković:Hi DanielYes, it is. PHP Mail has a higher chance of being treated as Spam than SMTP does.If you're to switch to SMTP, and if you encounter any issues, they could be caused by several reasons: 1 ... Daniel Hall How to auto assign an employee if there is only one?Closed   Amelia   Updated July 17, 2020 at 6:08pm   4 Most recent comment from Aleksandar Vuković:You're welcome DanielIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Agnieszka Services and categories are invisibleClosed   Amelia   Updated July 17, 2020 at 3:46pm   2 Most recent comment from [deleted]:Hello Agnieszka, Thank you for your purchase.It can be that you did some testing, booked appointments while logged in to WordPress and that your WordPress user got the Amelia Customer role as well, so ... Daniel Hall Why are buffer time options limited to multiples of the time slot step interval?Closed   Amelia   Updated July 17, 2020 at 3:21pm   3 Most recent comment from [deleted]:Hello Daniel, and Hasan,The Default time slot step option in Amelia -> Settings -> General applies to all time slots in Amelia, so when creating services, work hours, buffer times, etc. If you need to ... Daniel Hall I need a booking-deposit workaround for AmeliaClosed   Amelia   Updated July 17, 2020 at 2:49pm   4 Most recent comment from [deleted]:Glad to see that the work-around will be useful until the Deposit feature is out there. Thank you for letting us know.If you have any other questions or concerns feel free to open a new ticket and we ... Daniel Hall How to remove "CA" prefix from Canadian dollars?Closed   Amelia   Updated July 17, 2020 at 2:48pm   4 Most recent comment from [deleted]:You are welcome, Daniel.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Daniel Hall Why am I able to book appointments outside company working hours?Closed   Amelia   Updated July 17, 2020 at 2:46pm   3 Most recent comment from Aleksandar Vuković:Hello DanielI'm glad you were able to locate the information in our documentation.That is how the plugin works, and you cannot override employee's working hours by changing global working h ... Hannah Chappell Setting up classesClosed   Amelia   Updated July 17, 2020 at 1:58pm   6 Most recent comment from Aleksandar Vuković:You're welcome HannahIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Michelle Yue Gmail AuthenticationClosed   Amelia   Updated July 17, 2020 at 12:58pm   2 Most recent comment from Aleksandar Vuković:Hello MichelleThis varies from site to site, and from provider to provider. There are no settings within Amelia or WordPress that would help you with emails going into Spam.Please take a look at this ... Dan Employee PanelClosed   Amelia   Updated July 17, 2020 at 12:49pm   3 Most recent comment from Aleksandar Vuković:Hi DanThank you for your purchase.I'm glad to hear the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. [email protected] Blank settings tabClosed   Amelia   Updated July 17, 2020 at 12:12pm   2 Most recent comment from Aleksandar Vuković:Hello [email protected] you for your purchase, and sorry for the inconvenience.Which version of the plugin do you have? We've had an issue with v2.7, where if you've configured Minimum ... paul Default Search OrderClosed   Amelia   Updated July 17, 2020 at 11:52am   2 Most recent comment from [deleted]:Hello Paul, There isn't a possibility of setting a default order for the search results in Amelia with its current built-in features, unfortunately. If you have any further questions or concern ... Saif Boussarsar Bugs on events !Closed   Amelia   Updated July 17, 2020 at 11:05am   6 Most recent comment from Aleksandar Vuković:Hello again SaifServices and events are not connected, and they cannot be connected in any way.Also, the employees can't be split per event like that. You would need to create two different event ...