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Public Tickets

Corey Sayles Required FieldsClosed   Amelia   Updated August 25, 2020 at 9:37am   4 Most recent comment from [deleted]:You are welcome.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Bruno Miranda Fatal Error on PHP mailerClosed   Amelia   Updated August 25, 2020 at 8:56am   4 Most recent comment from [deleted]:Of course, I already forwarded this to out developers and they will check this out. It is a conflict because of one /same library used. Thank you for letting us know. Alex update pluginClosed   Amelia   Updated August 25, 2020 at 8:22am   2 Most recent comment from Aleksandar Vuković:Hello AlexIf you activated your license in Amelia Settings/Activation, WordPress should offer the update, but I can see that you have disabled auto updates for Amelia.Check and see if the update is o ... Tami Moser Calendar IntegrationClosed   Amelia   Updated August 25, 2020 at 8:00am   2 Most recent comment from Aleksandar Vuković:Hello TamiThank you for your purchase.Unfortunately, the plugin cannot check multiple calendars. You can only choose one calendar from the drop-down in your employee's profile. At the moment, you ... nalou nali Employee optionClosed   Amelia   Updated August 25, 2020 at 7:56am   2 Most recent comment from [deleted]:Hello nalou nali,I am not sure if I understood your issue quite well. Could you please confirm - when you create Amelia Employee you can't see that new employee on the Amelia -> Employees page?� ... Khoa Nguyen Bug report: After adding in address then removing it, doesn't remove the addressClosed   Amelia   Updated August 25, 2020 at 7:31am   2 Most recent comment from Aleksandar Vuković:Hello KhoaI'm sorry, but I can't replicate the issue you're describing (please see the video attached).If you're experiencing different behavior, perhaps there's some other pl ... Catherine Arsenault 15 minute appointmentsClosed   Amelia   Updated August 24, 2020 at 9:22pm   3 Most recent comment from Aleksandar Vuković:Thank you for your help, WalterCatherine, that's exactly what you need to configure in order to create 15-minute long appointments. Sajan Nair Installing on Multiple WebsitesClosed   Amelia   Updated August 24, 2020 at 9:16pm   4 Most recent comment from Aleksandar Vuković:You're welcome SajanIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Gerlinde not to show recurring eventsClosed   Amelia   Updated August 24, 2020 at 9:04pm   6 Most recent comment from Aleksandar Vuković:You're welcome, GerlindeIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Arman Mehrjoo Checkout DisplayClosed   Amelia   Updated August 24, 2020 at 9:04pm   6 Most recent comment from Aleksandar Vuković:You're welcome, ArmanIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Sanjay off-day lavel not showing in calenderClosed   Amelia   Updated August 24, 2020 at 8:48pm   2 Most recent comment from Aleksandar Vuković:Hello SanjayThe days off are not supposed to be shown anywhere on front-end. When you add days off, those days will not be available on front-end.Please feel free to add this as a feature request on  ... Anthony Cornielus Jones Adding placeholder on note about applying dicpuntClosed   Amelia   Updated August 24, 2020 at 5:16pm   7 Most recent comment from Anthony Cornielus Jones:Thank you for your assistance, Marija! The LOCO plugin worked like a charm for me. Take care and be well! Gerlinde zoom integrationClosed   Amelia   Updated August 24, 2020 at 4:57pm   2 Most recent comment from [deleted]:Hello Gerlinde, If you integrate Amelia with Zoom,  you get Zoom meetings created automatically in your Zoom account for each appointment booked for Services or Events in which you enabled Zoom. Yo ... mohammed SMS messagesClosed   Amelia   Updated August 24, 2020 at 4:19pm   6 Most recent comment from [deleted]:Thank you, Mohammed.I booked one test appointment using my phone number, and I got the SMS, please look at the attachment. Then I saw that you have this error(Error: 30008) Unknown error.for the deli ... Vidhya Gayathri 1 hour reminderClosed   Amelia   Updated August 24, 2020 at 4:09pm   2 Most recent comment from [deleted]:Hello Vidhya Gayathri, There isn't a possibility of reminder email/SMS notifications 1 hour before appointments in Amelia with its current built-in features, unfortunately. There is only reminde ...