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Public Tickets

Kevin In-person vs. Zoom NotificationsClosed   Amelia   Updated August 3, 2020 at 12:57pm   4 Most recent comment from Aleksandar Vuković:Hi again KevinOf course, we plan on improving every aspect of Amelia, but it's a long process, as there are a lot of things to optimize, and a lot of requests by our customers. Our development te ... Forzy Working hoursClosed   Amelia   Updated August 3, 2020 at 12:55pm   2 Most recent comment from Aleksandar Vuković:Hello DenisWhy aren't you not able to update the plugin? You have some customization applied, or is it because the auto-updates don't work? If it's the latter, the issue is on our end, ... Mariia Panaran Critical issue on the site caused by Amelia pluginClosed   Amelia   Updated August 3, 2020 at 12:31pm   4 Most recent comment from [deleted]:Great, glad to see that everything is working well now. Thank you for letting me know. You are welcome. Glad to see you like working with Amelia If you have any other questions or concerns feel free ... Abel Bartolome VAT included or not includedClosed   Amelia   Updated August 3, 2020 at 12:26pm   2 Most recent comment from Aleksandar Vuković:Hello AbelThank you for your purchase, and for your suggestion.At the moment, as you know, adding Tax is only available through WooCommerce, but I will forward your suggestion to our development team ... Yoann Page with Amelia extremely slow to scroll on ChromeClosed   Amelia   Updated August 3, 2020 at 12:25pm   2 Most recent comment from [deleted]:Hello Yoann, Apologies for replying a bit later, we don't work on weekends.  Unfortunately, there is some conflict with the theme Divi, if you have it, the slow scrolling issue comes up. (If y ... Tania & John data basesClosed   Amelia   Updated August 3, 2020 at 12:02pm   6 Most recent comment from [deleted]:Hello Nilay Rajak, I've just replied to the ticket you opened regarding this matter, so please check it out and if you have any further questions please ask there so we can continue our communica ... Paka Monette Unable to save employee or serviceClosed   Amelia   Updated August 3, 2020 at 11:57am   3 Most recent comment from [deleted]:Hello Paka Monette,Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.Glad to see you managed to find a solution to the issue you had. Thank you for let ... Khoa Nguyen Add to all employee schedule on customer event registrationClosed   Amelia   Updated August 3, 2020 at 11:53am   2 Most recent comment from [deleted]:Hello Khoa Nguyen,Apologies for replying a bit later, we don't work on weekends.Events are not synchronized with Google calendar in Amelia with its current built-in features, unfortunately. The G ... Eduardo De la Mora #15247341Closed   Amelia   Updated August 3, 2020 at 11:53am   2 Most recent comment from Aleksandar Vuković:Hello EduardoPlease log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and you can download the ... Neil Lyons RE: Further information requiredClosed   Amelia   Updated August 3, 2020 at 10:57am   2 Most recent comment from [deleted]:Hello Neil Lyons, Thank you for your purchase. There isn't such possibility in Amelia with its current built-in features, unfortunately. You can maybe check if you can use somehow the Webhooks ... Tre Print option for customer checkoutClosed   Amelia   Updated August 3, 2020 at 10:55am   2 Most recent comment from [deleted]:Hello Tre, Apologies for replying a bit later, we don't work on weekends.There isn't a print option for customers in Amelia with its current built-in features. If you have any further ques ... Stefan Neumann Booking design and procedureClosed   Amelia   Updated August 3, 2020 at 10:50am   4 Most recent comment from [deleted]:Hello Stefan, Apologies for replying a bit later, we don't work on weekends.You are welcome. Like I mentioned, I can add it to our list so it can be considered when some customization of the bo ... Tre Error 505Closed   Amelia   Updated August 3, 2020 at 9:47am   3 Most recent comment from [deleted]:Hello Tre, Apologies for replying a bit later, we don't work on weekends.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do n ... Madhav Anand Answers Missing in Documentation - URGENTClosed   Amelia   Updated August 3, 2020 at 9:27am   2 Most recent comment from Aleksandar Vuković:Hello MadhavThese are general CSS rules you can use on the page between style tags where you will overwrite font from our plugin. .amelia-app-booking input[type="text"], .am-modal.am-in-body input ... Stephen Appointment Redirect not workingClosed   Amelia   Updated August 3, 2020 at 9:19am   4 Most recent comment from Aleksandar Vuković:Hello again Stephen You added your website in Service's settings, as the redirect URL: That's why it didn't work. I removed that, and it took me to the "Thank you" page normally after t ...