Public Tickets
M Badar Jamal
Question about product featureClosed
Amelia
Updated August 4, 2020 at 9:17am
4
Most recent comment from Aleksandar Vuković:You're welcome, BadarIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Forzy
Working hoursClosed
Amelia
Updated August 4, 2020 at 8:01am
4
Most recent comment from [deleted]:You are welcome, Denis Forzy. Don't be harsh, it happens If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Neil Lyons
appointment managementClosed
Amelia
Updated August 3, 2020 at 4:45pm
2
Most recent comment from [deleted]:Hello Neil Lyons, 1) No, there isn't a possibility of showing remaining spaces in Amelia wiht its current built-in features. 2) Amelia user roles give access and permissions in Amelia only, not ...
Tre
Error 500Closed
Amelia
Updated August 3, 2020 at 4:33pm
4
Most recent comment from [deleted]:We are in Serbia. Friday is not a weekend here neither, but our work hours are from 10:00 until 17:00 CET, Monday - Friday (they can vary up to 1-2 hours).
Richard
Change Congratulations message and graphicClosed
Amelia
Updated August 3, 2020 at 4:23pm
2
Most recent comment from [deleted]:Hello Richard, There isn't a possibility of customization that page in Amelia. You can change the text if you want using the translation method, and try changing the Trophy icon directly in the ...
julian
Booking Forms, Customer login, and InterfaceClosed
Amelia
Updated August 3, 2020 at 4:09pm
2
Most recent comment from [deleted]:Hello Julian, Thank you for your purchase. it doesn't provide the info that I have on the backend such as what the extra is about detailsI am not sure if I understand this quite well. Could yo ...
Roberto Puente
Payment RequestClosed
Amelia
Updated August 3, 2020 at 3:27pm
2
Most recent comment from [deleted]:Hello Roberto, Thank you for your purchase. We are glad to see you like Amelia. Thank you!There isn't such possibility in Amelia with its current built-in features, unfortunately. Customers ca ...
The Looking Glass
Service Category IDClosed
Amelia
Updated August 3, 2020 at 3:20pm
4
Most recent comment from [deleted]:You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Marco Neuber
TranslationClosed
Amelia
Updated August 3, 2020 at 3:17pm
7
Most recent comment from [deleted]:Thank you, Marco. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Ross Hutchinson
Double BookingsClosed
Amelia
Updated August 3, 2020 at 2:09pm
7
Most recent comment from Aleksandar Vuković:You're welcome RossIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Daniel Hall
Appointment next-day reminder via SMTPClosed
Amelia
Updated August 3, 2020 at 2:09pm
2
Most recent comment from Aleksandar Vuković:Hello DanielYou are correct, reminder emails simply use whichever Mail Service is selected under Notification Settings.You only need to add the event as described in our FAQ section, and that's ...
Timothy Schultz
NO email notifications working... HELP!!!Closed
Amelia
Updated August 3, 2020 at 2:07pm
4
Most recent comment from Aleksandar Vuković:Hello again TimothyAs far as I can see, the test notifications work:If you can't get it to show up in your inbox, please check your Spam folder as well.As for WooCommerce emails, I can see only ...
Kanika
Customer PanelClosed
Amelia
Updated August 3, 2020 at 1:27pm
2
Most recent comment from [deleted]:Hello Kanika, They receive this email from WordPress, not from Amelia, and it is sent because they are created as WP Users with the Amelia Customer role in your WordPress. If you don't want this ...
Max Cowan
notification email logsClosed
Amelia
Updated August 3, 2020 at 1:02pm
8
Most recent comment from [deleted]:Hello Max,
Apologies for replying a bit later, we don't work on weekends.
Thank you, yes the approved/pending confirmations are logged, of course. Could you please check your error log? I t ...
jenny domingo
Upload coupon codes?Closed
Amelia
Updated August 3, 2020 at 12:59pm
2
Most recent comment from Aleksandar Vuković:Hello jennyI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.The database tables behind this have a lot of foreign keys, so ...