As previously announced via banners and our newsletters, support is no longer available through this platform.

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Public Tickets

ROBIN GAGNON Paypal choice of countryClosed   Amelia   Updated February 4, 2021 at 3:59pm   2 Most recent comment from [deleted]:Hello Robin, There isn't a possibility to restrict anything in PayPal from within Amelia, unfortunately, as customers are redirected to PayPal (their page, which can't be managed from Amel ... Michael StaffClosed   Amelia   Updated February 4, 2021 at 2:54pm   2 Most recent comment from [deleted]:Hello Michael, There isn't a possibility to change the permissions/access for the employee role so they can see only their services, unfortunately. There is the option for you to enable them to ... Guillermo Veiga FontsClosed   Amelia   Updated February 4, 2021 at 1:45pm   8 Most recent comment from Aleksandar Vuković:Sorry, but I don't have any ETA for you.Our developers expect this to be released in the next 2 - 3 months, but I don't believe it will be any sooner than 2 months. Andre Can't download pluginClosed   Amelia   Updated February 4, 2021 at 1:23pm   4 Most recent comment from [deleted]:Hi, Andre!Ok. I hope everything works flawlessly now. If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best Regards. Hussnain ZoomClosed   Amelia   Updated February 4, 2021 at 12:03pm   2 Most recent comment from Aleksandar Vuković:Hello HussnainZoom meeting links are shown in Employee's and Customer's panels as simple URL hyperlinks. That's the default behavior for panels. Paul Spalvieri I need to redownload my pluginClosed   Amelia   Updated February 4, 2021 at 11:34am   2 Most recent comment from Aleksandar Vuković:Hello again PaulWe seem to have covered this through the emails, but if you're still having issues after you've updated the plugin, please let me know. Emmanuel Dodoo Cann Location and EmployeesClosed   Amelia   Updated February 4, 2021 at 11:10am   4 Most recent comment from [deleted]:Hi, Emmanuel!You should go to Customize on the top of the page. And once the customization is open, please scroll down the page until you see Custom CSS/JS on the left menu bar.After that, insert the ... Brefo User interface issuesClosed   Amelia   Updated February 4, 2021 at 10:23am   2 Most recent comment from [deleted]:Hello Brefo, Thank you for your purchase. Regarding Google Maps API in Amelia, you need to enable all necessary APIs in your Google Console: Also, you have to add your billing account. You can rea ... Michael Hockstein I cannot create servicesClosed   Amelia   Updated February 4, 2021 at 9:54am   3 Most recent comment from [deleted]:Hello Michael, Thank you for your purchase. Could you please check if maybe the text had some special characters or similar (images, etc.) or some formatting that could not  be supported in the te ... Unions NSW Stripe: send data to "receipt_email"Closed   Amelia   Updated February 4, 2021 at 8:51am   2 Most recent comment from Aleksandar Vuković:Hello Michelle.You can try going into ../wp-content/plugins/ameliabooking/src/Infrastructure/Services/Payment/StripeService.php There, around line 56 add this code: if (isset($data['metaData ... Thorsten Staender Custom Fields attachment not accessible in employee panelClosed   Amelia   Updated February 4, 2021 at 7:56am   2 Most recent comment from Aleksandar Vuković:Hello ThorstenThank you for your purchase.I can't replicate this issue locally; the attachment is seen both when you edit the appointment from the panel, and when you click on it to expand:Pleas ... Andre Can't create appointments in back-endClosed   Amelia   Updated February 4, 2021 at 3:07am   3 Most recent comment from Andre:Please close ticket. Thanks Andre Can't select Services in PackagesClosed   Amelia   Updated February 4, 2021 at 3:07am   3 Most recent comment from Andre:Sorted thank you. Please close ticket. I can't see any way to close it from my side. Alexander T Martins Employee panel display optionsClosed   Amelia   Updated February 3, 2021 at 9:05pm   4 Most recent comment from Aleksandar Vuković:You're welcome, AlexanderIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Elizabeth Starks EventsClosed   Amelia   Updated February 3, 2021 at 8:20pm   2 Most recent comment from Aleksandar Vuković:Hello ElizabethThank you for your purchase.I'm sorry, but I don't quite understand what you're trying to achieve here. All events need to have a preset date and time, so people would on ...