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Public Tickets

Erick Bonilla Booking wizard not loadingClosed   Amelia   Updated August 7, 2020 at 8:54am   9 Most recent comment from Aleksandar Vuković:Hi again ErickSince the color is different than you set it up in the Customization, it's probably caused by a conflict with the theme's buttons, so you would need to inspect the page, find A ... Leonard Zakoor Time not matching upClosed   Amelia   Updated August 7, 2020 at 8:04am   15 Most recent comment from Aleksandar Vuković:Hello LeonardLike I said - the fix should be included in the next update. Unfortunately, the update has been postponed until Monday or Tuesday due to some quick fixes we've implemented. Steve Charge once for block of 16 appointmentsClosed   Amelia   Updated August 7, 2020 at 7:24am   2 Most recent comment from Aleksandar Vuković:Hello SteveThank you for your purchase.If the price is the only thing wrong about this, you can configure how your customers will be charged when you edit that Service.“Customers will have to pay on ... Richard ServicesClosed   Amelia   Updated August 6, 2020 at 5:06pm   28 Most recent comment from [deleted]:You are welcome, Richard.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Dermod Wood Bug? in booking calendarClosed   Amelia   Updated August 6, 2020 at 4:59pm   5 Most recent comment from [deleted]:Hello Derm, You are welcome. Glad to see that the issue is gone. We will change that in one of the following updates of Amelia - when that option in Amelia -> Appointments settings is disabled and t ... MR Claud Williams Google Calendar IssueClosed   Amelia   Updated August 6, 2020 at 1:59pm   6 Most recent comment from [deleted]:Hello MR Claud Williams, You need to enable Less secure apps in your Google calendar, could you please check if you did this for the Google account you are trying to connect to the employee in Amelia? ... Ian Bowden Managing licencesClosed   Amelia   Updated August 6, 2020 at 1:32pm   2 Most recent comment from Aleksandar Vuković:Hi again IanThe store credentials were emailed to you along with the last purchase code you acquired. The link to the store is http://store.tms-plugins.com/, so even if you lost that email, or you can ... Stine Bjerregaard Add to calendar timezoneClosed   Amelia   Updated August 6, 2020 at 12:58pm   2 Most recent comment from Aleksandar Vuković:Great news, StineThanks for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Shane Naidoo TIme Zone issuesClosed   Amelia   Updated August 6, 2020 at 12:39pm   6 Most recent comment from [deleted]:You are welcome, Shane. Thank you for the clarification. There is some issue with the timezone - time of the Appointments in the Employee panel when the option Show booking slots in client time zone ... Bianca Flood client rescheduling from control panelClosed   Amelia   Updated August 6, 2020 at 12:32pm   2 Most recent comment from [deleted]:Hello Bianca, If the appointment is approved there isn't a possibility in Amelia of changing the status back to Pending if customers reschedule it. The default status option affects only new boo ... Seth Barrett Hide custom fields from customersClosed   Amelia   Updated August 6, 2020 at 12:29pm   2 Most recent comment from Aleksandar Vuković:Hello SethYou can hide non-mandatory custom fields with CSS, yes, but you need to find the correct selector. For instance, the "Additional Notes" custom field can be hidden with this: #am-confirm-book ... Samia Gomez Google Calendar IssueClosed   Amelia   Updated August 6, 2020 at 9:54am   2 Most recent comment from Aleksandar Vuković:Hello LouisaI see this is a duplicate ticket, so it will be closed. You can check my response in another ticket. Bérengère GODÉ Waiting List YogaClosed   Amelia   Updated August 6, 2020 at 9:13am   2 Most recent comment from [deleted]:Hello Bérengère GODÉ,This feature isn't planned for implementing in Amelia yet, so we can't give an estimate for when it will be implemented and released, unfortunately. If you have any ... Michael Claypool Recurring Events Daily SettingClosed   Amelia   Updated August 6, 2020 at 9:07am   2 Most recent comment from [deleted]:Hello Michael, There isn't a possibility to set the recurrence for the Events to be Daily with the plugin's built-in features, unfortunately. We have this in our to-do list but for now we ... kasey Payment FunctionalityClosed   Amelia   Updated August 6, 2020 at 8:48am   4 Most recent comment from Aleksandar Vuković:Hi again kaseyAt the moment the feature works like it does, and we cannot change it. So, your customers would need to select the number of times the Service will repeat. There's nothing you can d ...