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Public Tickets

Stephen CSS issueClosed   Amelia   Updated November 17, 2020 at 11:46am   2 Most recent comment from Aleksandar Vuković:Hello StephenThank you for your purchase.Also, thanks for letting us know you were able to resolve the issue. Kevin Amelia with ElementorClosed   Amelia   Updated November 17, 2020 at 10:40am   2 Most recent comment from Aleksandar Vuković:Hello KevinThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.If you want your customers to choos ... Fernando Luis Doesnt work well AmeliaClosed   Amelia   Updated November 17, 2020 at 10:19am   51 Most recent comment from [deleted]:Hello Fernando,I see you changed the employees work hours and services duration , which is OK now. The issue now and the reason why you can't see any availability is that you set the period for ... Jared Need a refund, will not be using nor have used Amelia. Thanks!Closed   Amelia   Updated November 17, 2020 at 9:29am   2 Most recent comment from [deleted]:Hello Jared, We are sorry to hear that you don't find Amelia suitable for your business. In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials ... Sara Beltran Beltran Sancho multiple purchaseClosed   Amelia   Updated November 17, 2020 at 1:00am   6 Most recent comment from [deleted]:Hi Neus,I am afraid it's not available in Amelia at the moment, sorry.You can suggest it as a feature here:https://wpamelia.cnflx.io/boards/feature-requests Artur Change domain and upgrade licenseClosed   Amelia   Updated November 17, 2020 at 12:29am   7 Most recent comment from [deleted]:Hello Atur,Please access Amelia settings/Activation and enter the purchase code on the new domain. Angela Kavadas Error 500 messageClosed   Amelia   Updated November 16, 2020 at 11:29pm   2 Most recent comment from [deleted]:Hello Angela,Thanks for your message.Could you please tell me have you setup your Employees' work hours like you want them to be their availability? Also, please check if you have chosen your Cit ... Martijn woocommerce emailsClosed   Amelia   Updated November 16, 2020 at 11:10pm   2 Most recent comment from [deleted]:Hello Martijn,Thanks for your message.Integration for WooCommerce in Amelia is made for the WooCommerce plugin only, so in general these information is not included in the WooCommerce invoices/emails ... Unions NSW I want to make the employee email field the same for each employeeClosed   Amelia   Updated November 16, 2020 at 8:46pm   5 Most recent comment from Aleksandar Vuković:That's good, MichelleThe index is right below that.Please check out my last response and you'll see it below that table. valerie hardy Credit SMSClosed   Amelia   Updated November 16, 2020 at 1:58pm   2 Most recent comment from [deleted]:Hi valerie hardy, Thank you for your purchase. Could you please check if you have the latest version of Amelia, version 2.9.2? If not, please update the plugin and let me know if the issue is resol ... Andrea Puzo Problem On my wordpress admin panelClosed   Amelia   Updated November 16, 2020 at 12:04pm   6 Most recent comment from Aleksandar Vuković:You're welcome, AndreaGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Madjid RefundClosed   Amelia   Updated November 16, 2020 at 11:52am   2 Most recent comment from Aleksandar Vuković:Hello MadjidSorry to hear you won't be using the plugin after purchase.Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plug ... Denis R Gauthier technicalClosed   Amelia   Updated November 16, 2020 at 11:18am   2 Most recent comment from [deleted]:Hi Denis R Gauthier , Thank you for your purchase. There isn't an option for those default time slots in Amelia, unfortunately, but you can try changing this to such a slot option directly in ... Michael Scheduling AvailbilityClosed   Amelia   Updated November 16, 2020 at 11:08am   4 Most recent comment from Aleksandar Vuković:Hi again JanetOn which page? For which service, which employee?I can see you have 7 employees and 63 services. I don't know if all should be available on November 27th and 28th, so please provid ... Emilie Creasey Email notifications not workingClosed   Amelia   Updated November 16, 2020 at 10:40am   2 Most recent comment from [deleted]:Hello Emilie Creasey, Thank you for your purchase.  Could you please tell me what Mail service have you chosen in Amelia -> Notification settings? Have you followed our instructions for setting ...