Public Tickets
Harald
subscriptionClosed
Amelia
Updated February 8, 2021 at 6:50am
4
Most recent comment from [deleted]:Hi, Harald!Sorry for the delayed response, we don't work on weekends.You're welcome!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly ...
Vivien Feld
PackagesClosed
Amelia
Updated February 7, 2021 at 9:34pm
4
Most recent comment from Aleksandar Vuković:I'm glad to hear that, VivienIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Jason Long Long
Zoom URL placeholder!!!Closed
Amelia
Updated February 7, 2021 at 9:23pm
2
Most recent comment from Aleksandar Vuković:Hello JasonFirst, I'd like to ask you to keep it professional, and avoid using curse words. Any further responses including them will be ignored.Thank you for understanding.As for your ticket - ...
Christian
Trophy Graphic EventsClosed
Amelia
Updated February 6, 2021 at 9:54pm
4
Most recent comment from Aleksandar Vuković:Thanks for understanding, ChristianOur developers said they'll work on this in the future. They will be working on a new Customize feature soon, so this should also be implemented in it.
Christian
Notification cancellationClosed
Amelia
Updated February 6, 2021 at 9:53pm
4
Most recent comment from Aleksandar Vuković:Thanks for your feedback, ChristianI forwarded it to our development team, so hopefully they will add this in one of our future updates.
Christian
Customer PanelClosed
Amelia
Updated February 6, 2021 at 9:45pm
4
Most recent comment from Aleksandar Vuković:You're welcome ChristianGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Johan Seutens
outlook sync multi-tenant apps new policyClosed
Amelia
Updated February 5, 2021 at 5:41pm
5
Most recent comment from [deleted]:Hi, Johan!I'm sorry for the delayed reply. It happens to everyone, no worries. And thank you for letting us know you resolved it!We would be glad to answer any other questions you may have.
Lawrence Marks
Question about employeeClosed
Amelia
Updated February 5, 2021 at 5:02pm
2
Most recent comment from [deleted]:Hello Lawrence, Thank you for your purchase. Yes, the available time slots for booking appointments is configured by the employees' work hours. Under the work hours tab you can create multiple ...
Anthony Chiles
How to book multiple events at the same timeClosed
Amelia
Updated February 5, 2021 at 4:54pm
2
Most recent comment from [deleted]:Hello Anthony, Thank you for your purchase. There isn't a possibility of booking multiple events at once in Amelia with its current built-in features, unfortunately. Only one event can be book ...
Yuta Sato
About Japanese supportClosed
Amelia
Updated February 5, 2021 at 4:50pm
2
Most recent comment from [deleted]:Hello Yuta Sato, Thank you for your purchase. We are glad to see you find Amelia useful !There isn't a possibility of re-ordering these two fields in Amelia with its current built-in features ...
Michael
cant download my purchased plugin...Closed
Amelia
Updated February 5, 2021 at 4:35pm
2
Most recent comment from [deleted]:Hello Michael,Thank you for your purchase. Glad to see you managed to find a solution to the issue you had, thank you for letting us know. If you have any other questions or concerns feel free to op ...
Jeffrey Kimel
WebHooksClosed
Amelia
Updated February 5, 2021 at 3:12pm
2
Most recent comment from [deleted]:Hello Jeffrey, A web hook in Amelia for Appointments can be created for each one of these actions : booking completed, booking canceled, booking rescheduled and booking status changed . So when you c ...
John Paul Dala
Email is Not workingClosed
Amelia
Updated February 5, 2021 at 1:07pm
2
Most recent comment from [deleted]:Hi John Paul Dala,
Thank you for your purchase.
Please check our instructions for setting this up. If you use SMTP it can be used with Gmail like we provided an example for or any other mail ser ...
Oscar Togo
Customize fields and cancel/reschedule linksClosed
Amelia
Updated February 5, 2021 at 12:56pm
3
Most recent comment from Aleksandar Vuković:Hello OscarFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ...
Jeffrey Kimel
WebhooksClosed
Amelia
Updated February 5, 2021 at 11:53am
2
Most recent comment from [deleted]:Hello Jeffrey, Yes, the data sent via web hooks from Amelia has information about customers' answers to the custom fields for the booked appointments. If you have any other questions or concern ...