Public Tickets
Hilda Steyn
bookingsClosed
Amelia
Updated May 17, 2021 at 12:09pm
2
Most recent comment from Aleksandar Vuković:Hello HildaNeither of these two messages is a part of Amelia. By the terminology used, it looks like this is coming from WooCommerce?
thomas gostkowski
Customer Panel Access LinkClosed
Amelia
Updated May 17, 2021 at 11:38am
2
Most recent comment from [deleted]:Hi Thomas,thank you for reaching out to us.This link is placed in an email notification for the customer so that they can access the customer panel.You can find the full setup of Customer Panel Fronte ...
Eddie Cleary
Upgrade AmeliaClosed
Amelia
Updated May 18, 2021 at 12:02pm
5
Most recent comment from [deleted]:Hi Eddie!I got a response from my colleague regarding the lifetime license.The procedure is automatic, so even though you are in a 15-day money-back guarantee, you will be using the plugin for 15 days ...
Viktor Callemin
ExportingClosed
Amelia
Updated May 17, 2021 at 11:16am
4
Most recent comment from [deleted]:Hi, Viktor!Sorry for the delayed response.To answer this question, we will need to see your exported database files. Also, we will need access to your new site (WP admin login) and to the database (Ph ...
Pierre-Alex
Multiple reservationClosed
Amelia
Updated May 17, 2021 at 11:10am
4
Most recent comment from Aleksandar Vuković:Thank you for sharing that with me, Pierre-Alex.It is not possible at the moment, but as you can see it's a frequently requested feature, so our development team did add it to their "to-do" list ...
Pascal DUMAS
annulation appointmentClosed
Amelia
Updated May 17, 2021 at 10:18am
2
Most recent comment from [deleted]:Hi Pascal,thank you for reaching out to usAppointments cancelled in Amelia need to be manually refunded.So, since this customer paid the booking with Stripe, you need to go to your Stripe account and ...
Marcin Waszak
DiviClosed
Amelia
Updated May 17, 2021 at 9:26am
6
Most recent comment from [deleted]:Hi Marcin,thank you for the kind replyI apologize for the later response, as we don't work on weekends.Categories are shown in Amelia Services Catalog view.
deloche
time slotClosed
Amelia
Updated May 17, 2021 at 8:12am
2
Most recent comment from [deleted]:Hi Chrystelle,thank you for reaching out to us; I apologize for the later response, as we don't work on weekends.Please go to Amelia > Settings > General Settings > change time slot step to 15 ...
Roberto Bruno
Remove Zip code from StripeClosed
Amelia
Updated May 15, 2021 at 7:43am
2
Most recent comment from [deleted]:Hi, Roberto!Thank you for choosing Amelia.I'm afraid, the ZIP code is Stripe's requirement, and we can't change it.Please let us know if you have any other questions.Best Regards.
Roberto Bruno
WPML translationClosed
Amelia
Updated May 14, 2021 at 2:53pm
12
Most recent comment from Ilse:Hi
I guess I have the same issue here. The service is translated from '3 players' to '3 spelers' etc. But the translation is not visible. Other (non dynamic translations) work.
N ...
Niall McKee
Booking system not appearing properly on websiteClosed
Amelia
Updated May 14, 2021 at 2:25pm
8
Most recent comment from Niall McKee:It's ok, I managed to fix it now. Thanks
Ilse
participant amount - dynamic priceClosed
Amelia
Updated May 14, 2021 at 1:54pm
2
Most recent comment from [deleted]:Hi,thank you for reaching out to usAmelia currently has two option for multiple attendees who book the same slot by one person (one person brings 2 more people):Price increases by the number of peopl ...
Willem van Zanten
Employees are marked as awayClosed
Amelia
Updated May 14, 2021 at 12:56pm
2
Most recent comment from Aleksandar Vuković:Hello WillemEmployees show as "Away" when you're looking at the Employees section outside employee's working hours.For example, if your employees work from 09:00 - 12:00, and you're vie ...
Isabel Lapaz
Formulario al reservarClosed
Amelia
Updated May 14, 2021 at 12:25pm
5
Most recent comment from [deleted]:Hi Isabel,Sometimes it does, some times it does not (I am not sure why Google cannot offer translations on every page, unfortunately).I apologize if anyone asked you this already from our team, but, ...
Márcio Cristiano Bento
LoginClosed
Amelia
Updated May 14, 2021 at 12:18pm
2
Most recent comment from [deleted]:Hi Márcio,thank you for reaching out to us!You can download the full version from the email you received when you purchased the plugin (some hostings treat it as Spam, so please check your Spam fo ...