We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

jamal sync file questionClosed Pre-purchase questions for wpDataTables   Updated July 11, 2024 at 1:20am   2 Most recent comment from Miloš Jovanović:Hello, Sorry to disappoint you, but you won't be able to store a file on OneDrive or SharePoint and have an URL like that linked or imported to our Tables. In regards to connecting an URL from an ... Lowell Email notification / domainClosed Pre-purchase questions for wpDataTables   Updated July 8, 2024 at 6:36pm   2 Most recent comment from Miloš Jovanović:Hi Lowell,1. Yes, each licence has unlimited subdomains, and sub-sites available for activation.So if they are on the same domain - you can activate the same licence on both.You can switch between Do ... Archana Dalgleish Table not displaying right on safariClosed Pre-purchase questions for wpDataTables   Updated July 8, 2024 at 12:53pm   2 Most recent comment from Miloš Jovanović:Hello,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Lily Counting Exports from TableClosed Pre-purchase questions for wpDataTables   Updated July 5, 2024 at 9:23am   8 Most recent comment from Miloš Jovanović:Hi Lily,You're welcome.If anything else comes up, please don't hesitate to open a new ticket.Thank you. Fatih Frontend PosibilitiesClosed Pre-purchase questions for wpDataTables   Updated June 26, 2024 at 7:34pm   2 Most recent comment from Miloš Jovanović:Hi Fatih Aker,1. In regards to our Plugin being used to create a new Post on your Site;Sorry to disappoint you, but at this time, we don't have any built-in solution to achieve this. You can su ... Rodolfo Antonio Gallegos Rosende My purchase expires!!!Closed Pre-purchase questions for wpDataTables   Updated June 26, 2024 at 7:11pm   24 Most recent comment from Miloš Jovanović:Hi Antonio, Thank you for this clarification. If I understand, the issues you are experiencing are not related to our Plugin wpDataTables, but to a WordPress Theme named "AdForest – Classified Ads ... keerthiseelan subscription is available for subdomainClosed Pre-purchase questions for wpDataTables   Updated June 25, 2024 at 6:52pm   2 Most recent comment from Miloš Jovanović:Hi keerthiseelan,Yes, each of our licences has unlimited number of sub-domains for activation.You can also easily switch the activation to another domain, if needed.- If you need to switch domains at ... Mark McCormack Can you create automated alerts based on a calculation?Closed Pre-purchase questions for wpDataTables   Updated June 25, 2024 at 1:11pm   2 Most recent comment from Miloš Jovanović:Hi Mark,Firstly, thank you for the kind words about the Plugin.I am sorry to disappoint you, but we do not have any built-in/'out of the box' way to send notifications such as Emails or si ... Raja Issue with repeat Field Group in wpdatatableClosed Pre-purchase questions for wpDataTables   Updated June 26, 2024 at 5:53pm   4 Most recent comment from Miloš Jovanović:Hi Raja,I just went through the entire ticket again, and it seems we might have misunderstood what you meant to achieve.Basically, as far as I see from your comparison screenshots, our Forminator in ... Halit Sorting ProductsClosed Pre-purchase questions for wpDataTables   Updated June 13, 2024 at 1:39pm   2 Most recent comment from Miloš Jovanović:Hi Halit,I am sorry, but I am not fully understanding all the details about this sorting logic.Is there going to be some hidden field in this Data which stores the usernames - so then the table can ... gfrischholz Frischholz Dates in Diagram shown incorrectlyClosed Pre-purchase questions for wpDataTables   Updated June 12, 2024 at 12:30pm   6 Most recent comment from Miloš Jovanović:Hi Gerhard,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.   I wanted to ... Celia Nesciunt culpa ut iusto quo officia dicta.Closed Pre-purchase questions for wpDataTables   Updated June 12, 2024 at 10:31am   2 Most recent comment from Miloš Jovanović:Hi Celia, I'm sorry, I'm not sure if this was a test ticket or if you require any assistance from our Support. If there is anything we can help with, please let me know. Thank you. Rafail Critical Error Wp Data TablesClosed Pre-purchase questions for wpDataTables   Updated June 11, 2024 at 11:13am   8 Most recent comment from Miloš Jovanović:Hi Rafail,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.   I wanted to a ... Michael Rieder No data in table availbleClosed Pre-purchase questions for wpDataTables   Updated June 10, 2024 at 8:57pm   2 Most recent comment from Miloš Jovanović:Hi Michael,If you simply wish to change the text displayed when there are no rows / matching records found, there is a PHP file in the plugin that you can edit with any text/code editor, in this pat ... Dominic When pasting my onedrive link dosent workClosed Pre-purchase questions for wpDataTables   Updated June 10, 2024 at 8:39pm   4 Most recent comment from Miloš Jovanović:Hi Dominic, If I understand this use-case you described; You basically have all this data in the source Excel file and you linked a table, but now you just wish to limit each logged User to filter ...