We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Alfred HIPKINS Table Search FormClosed Pre-purchase questions for wpDataTables   Updated January 10, 2025 at 3:23pm   4 Most recent comment from Miloš Jovanović:Hello,Yes, I will advise you, we have all these options available.1. To choose which columns can be filtered/searched on the table :Please go to your table back-end settings, and above you will find t ... Kirstie Wyatt Wyatt wpDataTables questionClosed Pre-purchase questions for wpDataTables   Updated January 10, 2025 at 3:36am   1 Most recent comment from Kirstie Wyatt Wyatt:Hi there, about a year ago I set up a site with a survey. The survey data is captured by a Forminator Form, and this dynamically updates to some wpDataTables Charts so that the viewer can see the resp ... Anna Multi-line breakClosed Pre-purchase questions for wpDataTables   Updated January 9, 2025 at 6:23pm   4 Most recent comment from Miloš Jovanović:Hi Anna, You're welcome. If anything else comes up, please don't hesitate to create new tickets. :) Bruce Hooke wpDataTables and user filtering of large data setsClosed Pre-purchase questions for wpDataTables   Updated January 8, 2025 at 4:11pm   2 Most recent comment from Miloš Jovanović:Hi Bruce,Yes - For a use-case like that, when you plan to have several thousand rows of data, the best way is to go for our server-side processing feature.You can learn more about how it works here;A ... Rik Upgrade from standard to Pro ?Closed Pre-purchase questions for wpDataTables   Updated January 8, 2025 at 3:03pm   2 Most recent comment from Miloš Jovanović:Hello, Yes, you can start with the Standard licence - then later on it will be very easy to upgrade if needed.Here is how upgrading of the licences works : Licenses can be upgraded to higher tiers thr ... Oleksandr Dolynskyi Try Out Amelia Free VersionClosed Pre-purchase questions for wpDataTables   Updated December 31, 2025 at 10:21am   2 Most recent comment from Miloš Jovanović:Hello, We do not have a premium version as a Free trial which you could install on your website. The free installation only has the Lite Amelia installation; but we have pages with Demos, that you can ... Guy Lev Creating a poll with graphClosed Pre-purchase questions for wpDataTables   Updated December 30, 2025 at 6:59am   1 Most recent comment from Guy Lev:Hi There.Just before I purchase your plugin I want to know if I can use your plugin for displaying polls charts.In formiddable form I created a poll that asks for an age as an example.I want to create ... Kalanidhi Renew wpdatatables pluginClosed Pre-purchase questions for wpDataTables   Updated December 24, 2024 at 10:44pm   2 Most recent comment from Miloš Jovanović:Hi Kalanidhi, Discounts can not be applied to licence renewals. If you wish to take advantage of our discount period - You can cancel your subscription and purchase a new licence with the discount app ... Michael Rieder Error in Highcharts TreemapClosed Pre-purchase questions for wpDataTables   Updated December 24, 2024 at 4:06pm   2 Most recent comment from Miloš Jovanović:Hello, My sincerest apology, there was an error on this ticket from my end - I wrote a reply, but it somehow did not get sent properly. This will not happen again, thank you very much for your patienc ... Peter Byrne Data Table SettingsClosed Pre-purchase questions for wpDataTables   Updated December 18, 2024 at 9:45pm   1 Most recent comment from Peter Byrne:Hello,I am unable to access all the tabs in the settings for my data table. I am using a csv.I can only see 'data source' and the other links from 'display' to 'new! advanced ... Evgeniy Orlov How to send SELECT results as newsletterClosed Pre-purchase questions for wpDataTables   Updated December 17, 2024 at 2:47pm   3 Most recent comment from Miloš Jovanović:Hi Evgeniy, My sincerest apology, there was an error on this ticket from my end - I wrote a reply, but it somehow did not get sent properly. This will not happen again, thank you very much for your pa ... Peter Brom Creating a combined Line and stacked column chartClosed Pre-purchase questions for wpDataTables   Updated December 13, 2024 at 9:58am   1 Most recent comment from Peter Brom:Hi, after a lot of reading your plugin fits the best for creating complex charts for my website. Before i buy the plugin i have a question if it is possible to create a "Line and Stacked Column Chart" ... rich The Plugin "wpDataTables - Tables & Table Charts" has a security vulnerability.Closed Pre-purchase questions for wpDataTables   Updated December 12, 2024 at 6:46pm   2 Most recent comment from Miloš Jovanović:Hello,As we can see from the report, it states that vulnerability was found in the premium version of wpDataTables version 6.3.1, so that premium version and the ones before that can be affected. T ... Anna Critical FailureClosed Pre-purchase questions for wpDataTables   Updated December 9, 2024 at 10:55pm   2 Most recent comment from Miloš Jovanović:Hi Anna, Apologies for replying so late, thank you for your patience. Can you tell me, do you use our Lite/free wpDataTables or a premium version?- And more details about this error, such as :- Does ... Meghan Kershaw WP Posts Builder filtering by current User as authorClosed Pre-purchase questions for wpDataTables   Updated December 6, 2024 at 4:10pm   1 Most recent comment from Meghan Kershaw:I have a website that collects data via Forminator forms, and then is used to create custom post types. I want to show a table of the custom post types created by the user in their account. Is there ...