We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Ivan Oung CPT with wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated June 10, 2024 at 7:46pm   2 Most recent comment from Miloš Jovanović:Hi Ivan, Sorry to disappoint you, but we don't have a native integration with ACF. As the custom posts/fields, are a part of the WordPress database, pulling this data can only be done through ... Jeff MacDougall Exporting to PDFClosed Pre-purchase questions for wpDataTables   Updated June 7, 2024 at 10:02am   2 Most recent comment from Miloš Jovanović:Hi Jeff,Yes, with our Table Tools options in tables, you can choose which export buttons will be enabled.We have the PDF option included for it.Please check our more details how it works on this page. ... Dominic how to conect user with dataClosed Pre-purchase questions for wpDataTables   Updated June 5, 2024 at 6:56pm   1 Most recent comment from Dominic:Hello i want that when a user logs in they can see how much they have earned and their dashboards and that info will be gathered from a excel sheet, but i want that the info displayed is the user tha ... Kamil Grabowski CSV change on the flyClosed Pre-purchase questions for wpDataTables   Updated June 5, 2024 at 4:44am   1 Most recent comment from Kamil Grabowski:I have a table constructed with 'Create a data table linked to an existing data source' option with a URL link to a CSV file source type in it. One of its column contains unix timestamp val ... Damien woocommerceClosed Pre-purchase questions for wpDataTables   Updated May 31, 2024 at 9:55am   2 Most recent comment from Miloš Jovanović:Hello,Our developers are working on a native integration with WooCommerce, but it is not finished yet. We don't have an exact ETA on it, but you can certainly follow our changeLog page if you& ... Michael Rieder Date RangeClosed Pre-purchase questions for wpDataTables   Updated May 27, 2024 at 4:49pm   2 Most recent comment from Miloš Jovanović:Hi Michael,Sorry to disappoint you, but at this time, we don't have any built-in solution to achieve this You can suggest it to our developers, though - they will do their best to make a solut ... Ahmed upgrade to lifetimeClosed Pre-purchase questions for wpDataTables   Updated May 22, 2024 at 3:41pm   2 Most recent comment from Miloš Jovanović:Hello,Directly upgrading to Lifetime licenses is not possible, but we can help you do this easily.You can acquire a new license and receive a partial refund for the previous licence.  You would need ... John Lee create a modeling tableClosed Pre-purchase questions for wpDataTables   Updated May 21, 2024 at 10:13am   2 Most recent comment from Aleksandar Vuković:Hello John.I'm sorry to disappoint you, but unfortunately, this isn't possible at the moment. We're always looking for ways to improve, though, and I'll be sure to pass along your ... John Lee EvaluationClosed Pre-purchase questions for wpDataTables   Updated May 21, 2024 at 8:52am   2 Most recent comment from Aleksandar Vuković:Hello John.Thank you for reaching out to us.We don't have a free trial, but we do have a 15-day money-back guarantee, so if you purchase the plugin, you have 15 days to test it out and request a ... Kamil Grabowski [email protected]Closed Pre-purchase questions for wpDataTables   Updated May 20, 2024 at 11:44am   3 Most recent comment from Aleksandar Vuković:Thank you for letting us know that the issue was resolved, Kamil.Please feel free to reach out to us if you have any further questions or concerns! Kamil Grabowski Empty tablesClosed Pre-purchase questions for wpDataTables   Updated May 20, 2024 at 11:41am   2 Most recent comment from Aleksandar Vuković:Hello Kamil.Thank you for reaching out to us.I'm sorry to disappoint you, but unfortunately, something like this is not possible. For the table to be written in wpDataTables' database tables ... Andy Critical Error on page with wpDataTables shortcode.Closed Pre-purchase questions for wpDataTables   Updated May 19, 2024 at 4:00pm   10 Most recent comment from Aleksandar Vuković:Hi again Andy, sorry for the delay.The new password works, thank you!I am able to create a new table with this file and it should work fine. To troubleshoot, I temporarily installed the WP phpMyAdmin ... Alexander Narozhnyy Mistake "Column 'pos' cannot be null"Closed Pre-purchase questions for wpDataTables   Updated May 17, 2024 at 8:07am   19 Most recent comment from Aleksandar Vuković:Hello everyone.Our developers weren't able to replicate this issue locally.Can anyone experiencing this issue open a new private ticket, and send us the wp-admin (Administrator) user login so we ... Bill Pettus Generated by wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated May 15, 2024 at 1:08pm   2 Most recent comment from Aleksandar Vuković:Hello Bill.Thank you for reaching out to us.This is automatically hidden when you purchase a premium version, but in Lite, there are no settings that can hide this notice. Aaron P. Button Name Instead of an URL LinkClosed Pre-purchase questions for wpDataTables   Updated May 15, 2024 at 6:35am   6 Most recent comment from Aleksandar Vuković:You're welcome, Aaron.Please feel free to reach out to us if you have any further questions or concerns!