We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Sergio About show date before use filterClosed Pre-purchase questions for wpDataTables   Updated December 5, 2024 at 10:15am   1 Most recent comment from Sergio:I need the table to always appear empty so that customers do not see the information and only see the data when they use the filters, is this possible? Kevin Waltermire table database questionClosed Pre-purchase questions for wpDataTables   Updated December 3, 2024 at 5:27pm   1 Most recent comment from Kevin Waltermire:I am adding a table to the armunileague.org website that is like the searchable table at the bottom of this page https://local.arkansas.gov/index.php. I wondered if wpdatatables can automatically up ... Nitin Shah Questions related to ChartsClosed Pre-purchase questions for wpDataTables   Updated December 3, 2024 at 10:33am   2 Most recent comment from Miloš Jovanović:Hi Nitin, It depends if you will have only one submission in total - or if you will have multiple users, such as each user to leave their own submission.So in the end you would have multiple entries i ... Nico ACF RepeaterClosed Pre-purchase questions for wpDataTables   Updated November 28, 2024 at 8:20pm   2 Most recent comment from Miloš Jovanović:Hi Nico, My sincerest apology, there was an error on this ticket from my end - I wrote a reply, but it somehow did not get sent properly. This will not happen again, thank you very much for your patie ... Nathan question before buyingClosed Pre-purchase questions for wpDataTables   Updated November 26, 2024 at 11:53pm   2 Most recent comment from Miloš Jovanović:Hi Nathan, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... nicholas lee Disable labelClosed Pre-purchase questions for wpDataTables   Updated November 26, 2024 at 4:22am   2 Most recent comment from Miloš Jovanović:Hello, My sincerest apology, there was an error on this ticket from my end - I wrote a reply, but it somehow did not get sent properly. This will not happen again, thank you very much for your patienc ... Fatlind Shehu Creating charts from a wpdatatables that gets data from gravity formsClosed Pre-purchase questions for wpDataTables   Updated November 22, 2024 at 9:04pm   2 Most recent comment from Miloš Jovanović:Hello, Yes, i believe we have a useful example to show you of a similar use-case. This is an example where a user needed to make a Survey Form, and each user would have multiple choices, which gets s ... Ivan Oung URL param to generate a Spiderweb chartClosed Pre-purchase questions for wpDataTables   Updated November 19, 2024 at 6:46pm   4 Most recent comment from Miloš Jovanović:Hi Ivan, I will do my best to make an example of this kind of use-case with a 'dummy table', where we configure a table, then set up the filters on the columns;And then we can write that cus ... martin levine number of licenses neededClosed Pre-purchase questions for wpDataTables   Updated November 15, 2024 at 4:24pm   2 Most recent comment from Miloš Jovanović:Hi martin, We only recommend activating the Plugin for a live/production version of the Site. For any Staging/Development/LocalHost/Testing version of the Sites, you are not obligated to activate the ... Imogen If my requirement works with this pluginClosed Pre-purchase questions for wpDataTables   Updated November 9, 2024 at 12:13pm   5 Most recent comment from Imogen:I started trying to implement this today using the sandbox for Master-Details, and immediately realised I won't be able to use Google Forms/Sheets (preferred for usability/familiarity with the u ... GEORGIOS SKLIAS wptablesClosed Pre-purchase questions for wpDataTables   Updated November 7, 2024 at 8:53pm   2 Most recent comment from Miloš Jovanović:Hi Georgios,1. Yes. If you, for example, create an SQL Query based table to pull the data from all your current Posts, it is going to show all the current ones, but also if you add any new ones - our ... Rick Mayea Pre-sale/effort questionClosed Pre-purchase questions for wpDataTables   Updated November 7, 2024 at 4:41pm   1 Most recent comment from Rick Mayea:Prior to spending a ton of time and effort I am attaching what I need to produce by accessing our orders from the WooCommerce data directly. Currently I export the data to XLSX then use SAP Crystal R ... Etienne FiltersClosed Pre-purchase questions for wpDataTables   Updated November 14, 2024 at 7:43pm   5 Most recent comment from Etienne:Hello, Upping the ticket once again as it may  still be bugged.Thanks !  Derek User Editable Table / Creation?Closed Pre-purchase questions for wpDataTables   Updated November 6, 2024 at 8:08pm   1 Most recent comment from Derek:We are wanting to offer a budgeting tool for members on our site that can be printed out and brought to their bank loan officers. Does your wpDataTables plugin offer the following capabilities?1. The ... sidney Theme / Elementor / InstallationClosed Pre-purchase questions for wpDataTables   Updated November 4, 2024 at 9:08pm   2 Most recent comment from Miloš Jovanović:Hi Sidney,My sincerest apologies for not replying to the original ticket right away - there was an error with that ticket, and it somehow got flagged as replied.We just responded to it in full detail, ...