As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Betsa LicenseClosed Pre-purchase questions for wpDataTables   Updated November 8, 2018 at 10:44am   2 Most recent comment from Isidora Markovic:Hi Betsa,Thank you for inquire.As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their policy in gene ... Roger Prueba gratuitaClosed Pre-purchase questions for wpDataTables   Updated November 5, 2018 at 4:13pm   2 Most recent comment from Miloš Jovanović:HI Roger,Thank you for your inquire. You can test our product at our sandbox site. http://sandbox.wpdatatables.com/ Best regards. Boris Json Content with bracketsClosed Pre-purchase questions for wpDataTables   Updated November 5, 2018 at 11:59am   2 Most recent comment from Miloš Jovanović:HI Boris,Thank you for your inquire. Like it is said in our documentation  When working with JSON format please note: Currently, wpDataTables accepts this, and only this, format of JSON (see examp ... coslad Xml or Json post urlClosed Pre-purchase questions for wpDataTables   Updated November 5, 2018 at 11:57am   2 Most recent comment from [deleted]:Hi Cosimo,Thank you for the inquiry.Can you please send me the URL that return the JSON format so I can take a look at it? anas6666 Can your plugin do that? MacDonald's calculatorClosed Pre-purchase questions for wpDataTables   Updated November 5, 2018 at 10:28am   2 Most recent comment from [deleted]:Hi anas6666,Thank you for the inquiry.Unfortunately something like that is not possible out of the box features and it would require custom coding. Peter Jetson Live dataClosed Pre-purchase questions for wpDataTables   Updated November 2, 2018 at 4:42pm   4 Most recent comment from Miloš Jovanović:HI Peter,Can you please check now and please clear your browser cache.I just tested out and as I can see everything is working fine.Best regards. Joel E Desired User AccessClosed Pre-purchase questions for wpDataTables   Updated November 1, 2018 at 11:41am   4 Most recent comment from [deleted]:Hi Joel E, Unfortunately there is no calendar view built in at this moment. Simon Mattila Editing the search queryClosed Pre-purchase questions for wpDataTables   Updated November 1, 2018 at 11:33am   2 Most recent comment from [deleted]:Hi Simon,Thank you for your inquire.There is no way to do this with built in functionalities. To enable it would require writing a custom solution. If you are skillful with code we can gave you some g ... Monique Table shortcode buttonClosed Pre-purchase questions for wpDataTables   Updated October 31, 2018 at 9:06am   2 Most recent comment from [deleted]:Hi Monique,Thank you for your inquire.To create a table first choose an input data source .  It's a dropdown that you can see in you attachment. You can find more information on how to create a ta ... Levi Sare Importing Google Sheet with Defined RangeClosed Pre-purchase questions for wpDataTables   Updated October 31, 2018 at 9:01am   2 Most recent comment from [deleted]:Hi Levi,Thank you for your inquire.There is no way to do this with built in functionalities but maybe you can use this tutorial - Documentation to create one more sheet which will be populated automat ... Vitaly Is your plugin useful for creating a table for user management in frontend?Closed Pre-purchase questions for wpDataTables   Updated October 30, 2018 at 1:56pm   2 Most recent comment from [deleted]:Hi Vitaly,Thank you for your inquire.Our plugin could create wpDataTables tables from database tables by either entering a query or using our table constructor which will allow you to choose which ... Giang Lê Hoàng Get value of a row (cells)Closed Pre-purchase questions for wpDataTables   Updated October 30, 2018 at 1:02pm   3 Most recent comment from Giang Lê Hoàng:Okie, thank you! James Morley Permanent urls for wpDataTables applied filtersClosed Pre-purchase questions for wpDataTables   Updated October 30, 2018 at 10:02am   9 Most recent comment from James Morley:Of course. I'm not a trained programmer so I am sure your guys can make improvements, firstly to make sure it is robust and tested properly, and secondly to extend it to work with both styles of form. ... Andy Fuchs GeoLocation (callback)Closed Pre-purchase questions for wpDataTables   Updated October 29, 2018 at 10:14am   2 Most recent comment from [deleted]:Hi Andy,Thank you for your inquire.a) add a button (or something) to trigger the geo-lookup?Do you need to add this button on filters or on editing functionality. Please describe me this in little  ... Jay Simpson Powerful filtersClosed Pre-purchase questions for wpDataTables   Updated October 26, 2018 at 9:02am   2 Most recent comment from [deleted]:Hi Jay,Thank you for your inquire.We have option to filter the table by passing the filter parameter through URL. You can find more information about it in our - Documentation. We have plans to integ ...