We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

rich siegmund securityClosed Pre-purchase questions for wpDataTables   Updated August 6, 2018 at 8:48am   2 Most recent comment from [deleted]:Hi Rich,Thank you for the inquiry.Plugin access the database that is used by WordPress, and we are fetching the data from it with MySQL queries and it is secured because we are using WordPress built- ... David Booking form customisationClosed Pre-purchase questions for wpDataTables   Updated August 6, 2018 at 8:35am   2 Most recent comment from [deleted]:Hi David,Thank you for the inquiry.If you have just one employee than this selectbox will not be visible, but if you have more than one then it will be visible like on the screenshot that you have se ... Ruan De Lange Select row and use in forms?Closed Pre-purchase questions for wpDataTables   Updated August 3, 2018 at 9:39am   4 Most recent comment from [deleted]:Hi Ruan De Lange,Unfortunately something like that is not possible with out of the box features, but it can be achieved with some custom coding. Eduardo WPTables ConditionalClosed Pre-purchase questions for wpDataTables   Updated August 3, 2018 at 9:38am   10 Most recent comment from [deleted]:Hi Eduardo,There is no custom code, than you or your developer would need to customize the plugin code if you want to achieve this feature. ludovic87 Need help on the purchaseClosed Pre-purchase questions for wpDataTables   Updated August 3, 2018 at 9:34am   2 Most recent comment from [deleted]:Hi ludovic87,Thank you for the inquiry."Basically, I want my customers to describe a situation by clicking on buttons on a wordpress website. These clics should then provide informations on a table a ... Will Hershfeld XMLClosed Pre-purchase questions for wpDataTables   Updated August 1, 2018 at 12:20pm   2 Most recent comment from [deleted]:Hi Will Hershfeld,Thank you for the inquiry.wpDataTables can't work with XML file that you have provided me. From our documentation:"When working with XML format please note that wpDataTables present ... Scott J Wendell Tables we can work withClosed Pre-purchase questions for wpDataTables   Updated July 31, 2018 at 9:22am   2 Most recent comment from [deleted]:Hi Scott,Thank you for the inquiry.Yes it is possible to create wpDataTable from every table that is in database that is used by WordPress. In next mayor update we will add feature so you will be abl ... Helpdesk Branded Insights Powerful Filters for wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated July 26, 2018 at 12:05pm   3 Most recent comment from Helpdesk Branded Insights:Hello Milos,Thank you, another great plug-in!Regards. Justin Hollender Is it possible to show specific rows?Closed Pre-purchase questions for wpDataTables   Updated July 26, 2018 at 9:07am   5 Most recent comment from [deleted]:Hi Justin Hollender,Yes sandbox refreshes every 15th minute of every hour. If you have any more questions don't hesitate to ask. MacrobioClaudeM Probleme translate AmeliaClosed Pre-purchase questions for wpDataTables   Updated July 25, 2018 at 9:22am   6 Most recent comment from [deleted]:Hi MacrobioClaudeM,You are welcome,You can use a different shortcode to show services of only one category. Please follow the instruction provided on this page to see which shortcode to use (for examp ... Amar Dynamic input URLClosed Pre-purchase questions for wpDataTables   Updated July 23, 2018 at 1:43pm   4 Most recent comment from [deleted]:Hi Amar,Please visit our Documentation to find out about limit for JSON format that our plugin could understand. If you have format that is different from one that our plugin needs you can write a PHP ... Max Rostron WpdatatablesClosed Pre-purchase questions for wpDataTables   Updated July 23, 2018 at 12:26pm   6 Most recent comment from [deleted]:Hi Max,Do you plan to redirect your users to the new page or you want to use ajax and update the table without relaod? Please describe me in more details process of creating and updating posts and up ... Sammy Live DataClosed Pre-purchase questions for wpDataTables   Updated July 21, 2018 at 6:32pm   3 Most recent comment from Sammy:Thank you I have purchased this product, thanks for your help :) fatemeh q export excel from chart in a period of timeClosed Pre-purchase questions for wpDataTables   Updated July 20, 2018 at 11:38am   2 Most recent comment from [deleted]:Hi fatemeh,If you already bought the license please open a ticket in corresponding section of this support and one of our support manager will do their best to help you Randy Colbert Field specific logicClosed Pre-purchase questions for wpDataTables   Updated July 17, 2018 at 4:31pm   7 Most recent comment from Randy Colbert:Thanks Miljko, that is awesome news and great information!  Thanks for all your help and take care.