We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

Thierry checking out some of the options....Closed Pre-purchase questions for wpDataTables   Updated September 20, 2018 at 9:28am   2 Most recent comment from [deleted]:Hi Thierry,Thank you for your inquire.For handling URLs in our plugin we designed special column type - URL link and you can find more information about it in our - Documentation. This column will al ... Jim Tucker Backend speedClosed Pre-purchase questions for wpDataTables   Updated September 19, 2018 at 9:52am   4 Most recent comment from [deleted]:Hi Jim Tucker,Thank you for your kind words. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  Rob Chisholm Load Time for Dashboard with Column Sum MetricsClosed Pre-purchase questions for wpDataTables   Updated September 19, 2018 at 9:46am   2 Most recent comment from [deleted]:Hi Rob,Thank you for your inquire.Sorry I didn't quite understand your request. It would be really helpful if you could explain it in little more details (possible screenshoot/screencast). By report d ... Andres Eenmaa multiple tabs/headers in excel fileClosed Pre-purchase questions for wpDataTables   Updated September 19, 2018 at 9:37am   4 Most recent comment from [deleted]:Hi Andres,You need to have one table on the sheet so our plugin could understand where your table begins , which is the header row, column types etc. In your file there is more than one table and my g ... Ameet Kallarackal Use of Multiple Tables with 1 LicenseClosed Pre-purchase questions for wpDataTables   Updated September 18, 2018 at 9:23am   2 Most recent comment from [deleted]:Hi Ameet,Thank you for your inquire. There is no limit of number of tables you can create with our plugin. You can find information about it in our - DocumentationFor testing purpose we have sandbox ... Denis Project Nami CompatibilityClosed Pre-purchase questions for wpDataTables   Updated September 18, 2018 at 9:02am   2 Most recent comment from [deleted]:Hi Denis,Thank you for your inquire.We didn't tested our plugin on Project Nami. For integration with MS SQL server we recently developed an option to use separate connection to fetch the data not onl ... Hifihedgehog Can a graph or chart be adjusted dynamically with a dropdown menu?Closed Pre-purchase questions for wpDataTables   Updated September 17, 2018 at 9:20am   4 Most recent comment from [deleted]:Hi David,To hide all elements around the table and table itself but not filters best way would be to use id of table wrapper div named table_1_wrapper where 1 is id of the table on the page so for th ... Hifihedgehog How can I make simply a dropdown menu to switch between graphs?Closed Pre-purchase questions for wpDataTables   Updated September 17, 2018 at 5:24am   1 Most recent comment from Hifihedgehog:Deleted Mark Hair Conditional formatting QuestionsClosed Pre-purchase questions for wpDataTables   Updated September 12, 2018 at 10:34am   2 Most recent comment from [deleted]:Hi Mark,Thank you for your inquire.1) Display table of custom posts inside of a WordPress post type = "page" using a shortcodeWe do have  option to create tables based on WordPress data and you can f ... Kenny Petrowski Can you print DataTables with image col?Closed Pre-purchase questions for wpDataTables   Updated September 12, 2018 at 9:46am   2 Most recent comment from [deleted]:Hi Kenny Petrowski,Thank you for your inquire.Unfortunately there is no option to include image itself in the out of wpDataTables od Report Builder. We do have this task in our TODO list and we will ... MarcelElbers translateClosed Pre-purchase questions for wpDataTables   Updated September 12, 2018 at 9:26am   2 Most recent comment from [deleted]:Hi Marcel,Thank you for your inquire.If you think on plugin itself we are using standard translate mechanism with PO and MO files which should be translatable with WPML or Poedit.If you think on cont ... joaquin Payment metodClosed Pre-purchase questions for wpDataTables   Updated September 7, 2018 at 8:52am   2 Most recent comment from [deleted]:Hi Joaquin,Thank you for your inquire.It is one time payment with lifetime updates and 6 months of support included.As we are using Envato as the marketplace for selling the product, their licensing ... Shawn Table FiltersClosed Pre-purchase questions for wpDataTables   Updated September 5, 2018 at 1:20pm   1 Most recent comment from Shawn:I have my table set up for the filter to appear above the table. The drop down only displays 9 or 10 options. There are quite a few more. How can I get the filter drop down to display more options? Joaquin External connectionsClosed Pre-purchase questions for wpDataTables   Updated September 3, 2018 at 9:23am   4 Most recent comment from [deleted]:Hi ViaMarket,Plugin was updated few days ago. Paolo Rossi Import form excel fileClosed Pre-purchase questions for wpDataTables   Updated September 3, 2018 at 9:16am   3 Most recent comment from [deleted]:Hi Paolo,We just updated PHPExcel library to PHPSpreadsheet in full version of the wpDataTables and we will soon do it for the light version as well.Please note that one of the main differences betwee ...