We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Gasper Functionality questionClosed Pre-purchase questions for wpDataTables   Updated December 27, 2018 at 10:45am   2 Most recent comment from Isidora Markovic:Hi Gasper, Thank you for your interest in wpdatatables. Unfortunately at the moment there’s no built-in solution. However, it appears in requests from time to time, so we will add to our idea list ... William Taft Real Time Updates/Data Feed?Closed Pre-purchase questions for wpDataTables   Updated December 27, 2018 at 10:44am   2 Most recent comment from Miloš Jovanović:Hi William Taft,Thank you for your inquire.If I use sql queries to pull data from mySQL DB into wpdatatables will that data update in real-time or will the screen need to be refreshed?Data will be ... Jordany Gravity FormsClosed Pre-purchase questions for wpDataTables   Updated December 24, 2018 at 10:31am   2 Most recent comment from Isidora Markovic:Hi Jordany,Thank you for your interest in wpdatatables.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately at the moment t ... calvinseng Use charts on back end dashboard widgetClosed Pre-purchase questions for wpDataTables   Updated December 24, 2018 at 10:30am   2 Most recent comment from Miloš Jovanović:HI calvinseng,Thank you for your inquire.Unfortunately you can only display the charts on the front end, and it is not possible to use them on the back end.Best regards. Michael Rieder Highchart scatterplotClosed Pre-purchase questions for wpDataTables   Updated December 24, 2018 at 9:32am   6 Most recent comment from Isidora Markovic:Hi Michael,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Thank you for your suggestion. Our Higcharts are based on Highcharts libr ... john murray licencingClosed Pre-purchase questions for wpDataTables   Updated December 21, 2018 at 10:46am   2 Most recent comment from Miloš Jovanović:Hi john murray,Thank you for your inquire. I will try to explain you better how the licensing works. In your case when you finished the project and move it to the production you can use the same lic ... Clifford J Cox Adding/Editing Table DataClosed Pre-purchase questions for wpDataTables   Updated December 21, 2018 at 8:52am   2 Most recent comment from Miloš Jovanović:HI Clifford J Cox,Thank you for your inquire.1.Yes, we have an option to connect to multiple databases.You can find more information on this link.2.You can make editable tables with our plugin where ... Rick Cameron Need to add chargemaster items to hospital websiteClosed Pre-purchase questions for wpDataTables   Updated December 20, 2018 at 12:07pm   2 Most recent comment from Isidora Markovic:Hi Rick,Thank yo for your interest in wpdatatables. wpDataTables allows you to quickly build and insert interactive tables and charts in any of your WordPress posts or pages with such features as mu ... Dan DataTables used to display postsClosed Pre-purchase questions for wpDataTables   Updated December 19, 2018 at 7:44am   6 Most recent comment from Isidora Markovic:Hi Dan,You are welcome.Best regards. Supiot admin shortcodeClosed Pre-purchase questions for wpDataTables   Updated December 18, 2018 at 10:51am   2 Most recent comment from Miloš Jovanović:Hi SupiotThank you for your inquire.Can you please tell me on which admin page do you refer, is that the page in the back end ?Shortcodes are only available to use on te front end.Best regards. Danilo Importing Multiple Excel Sheets from 1 XLSClosed Pre-purchase questions for wpDataTables   Updated December 13, 2018 at 11:24am   2 Most recent comment from Aleksandar Vuković:Hello Danilo.Thank You for Your inquiry.Importing multiple sheets from Excel files is not possible through the plugin's built-in features at this time.There is a way, however, to upload those files to ... Gemma O\'Connor Searching through wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated December 13, 2018 at 11:13am   2 Most recent comment from Miloš Jovanović:HI Gemma,Thank you for your inquire.Maybe for this case the best solution is to try to make some basic table on our sandbox site and see how our plugin works with all of our features.http://sandbox.w ... BRYAN MS SQLClosed Pre-purchase questions for wpDataTables   Updated December 13, 2018 at 11:03am   9 Most recent comment from [deleted]:Hi cado,It is available, but please take a look at this documentation page to see more about this feature and about requirements for the MSSQL - https://wpdatatables.com/documentation/general/configu ... jtwebsite Combo chartClosed Pre-purchase questions for wpDataTables   Updated December 13, 2018 at 10:55am   2 Most recent comment from Miloš Jovanović:HI Bas,I can see that you opened a ticket in the pre purchase category and you bought our plugin.May I kindly suggest you to open a ticket in the  wpdatatables category and our agents will help you ... James Bayley Can I have calculated Link Columns?Closed Pre-purchase questions for wpDataTables   Updated December 10, 2018 at 11:04am   4 Most recent comment from Isidora Markovic:HI James,You are welcome.Best regards.