We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jennifer Foley support for URLsClosed Pre-purchase questions for wpDataTables   Updated February 8, 2019 at 8:54am   4 Most recent comment from Isidora Markovic:Hi Jennifer,You are welcome.Best regards. Maria Novella Madia TranslationClosed Pre-purchase questions for wpDataTables   Updated February 1, 2019 at 4:49pm   4 Most recent comment from Isidora Markovic:Hi Maria,You are welcome.Best regards. Charlene Custom Field DataClosed Pre-purchase questions for wpDataTables   Updated February 1, 2019 at 4:16pm   5 Most recent comment from Charlene:Awesome thnx, I ran into a few smaller issues but I'll be making new tickets for that one so feel free to close this one. Scott WP Multisite SupportClosed Pre-purchase questions for wpDataTables   Updated February 1, 2019 at 10:42am   2 Most recent comment from Miloš Jovanović:HI Scott,Thank you for your inquire.IWe did not receive any reports with issues or problems on Multisites and our Report builder Add-on.Best regards. Max Kamir user specific tables charts and pagesClosed Pre-purchase questions for wpDataTables   Updated January 31, 2019 at 1:20pm   2 Most recent comment from Miloš Jovanović:Hi Max,Thank you for your inquire.We have 2 options when creating tables from CSV file 1. Create a table linked to an existing data source.2. Create a table by importing data from data source.In yo ... Merien Fortuijn many-to-many possible?Closed Pre-purchase questions for wpDataTables   Updated January 30, 2019 at 9:01am   4 Most recent comment from Miloš Jovanović:HI Merien,Unfortunately many to many relationships are not available with our plugin at the moment.We have an option one to many relationships with using foreign keys. You can take a look at this li ... Mark Spector Do the tables in wp display new data on page load?Closed Pre-purchase questions for wpDataTables   Updated January 30, 2019 at 8:32am   10 Most recent comment from Isidora Markovic:Hi Mark,Functionally that you need is not possible to achieve with built features of plugin. Please note that customization questions like this one are not covered in the included support or in pre ... Franco Manage data from table to chartClosed Pre-purchase questions for wpDataTables   Updated January 29, 2019 at 9:38am   4 Most recent comment from Isidora Markovic:Hi Franco,If I understand you right, you can Creating Editable Tables in WordPress where users can see and edit only their own data and then when you create the chart you can Follow table filtering ... James Tierney Saving DataClosed Pre-purchase questions for wpDataTables   Updated January 28, 2019 at 10:48am   2 Most recent comment from Miloš Jovanović:Hi James,Thank you for your inquire.When creating tables from google spreadsheet there are 2 ways ( 2 table logic)1. Create a table linked to an existing data source.( The 1st option in the table wi ... Liam Smith Undefined problemClosed Pre-purchase questions for wpDataTables   Updated January 28, 2019 at 10:26am   2 Most recent comment from Miloš Jovanović:HI Liam Smith,When this errors occurs like it is said, you will need to have at leas one row populated in the table in order to saved it.So can you please add one row and then tell me are you availab ... ‪m.s n‬‏ Can I hide the data from a "Guest" on the site, and the data will only be shown to subscribers by an add-on such as Paid Member Subscriptions, and is there any other plugin that requires a subscription for tab access, and matches your plug-in? After the subscription has ended, Tabla will be blocked.Closed Pre-purchase questions for wpDataTables   Updated January 28, 2019 at 10:24am   6 Most recent comment from Miloš Jovanović:HI ‪m.s n‬‏,I saw that you opened a ticket in the wpdatatables category, which is fine, and my college will help you out there.This is a pre purchase category and the question is not related to ... Dylan Keys CSSClosed Pre-purchase questions for wpDataTables   Updated January 22, 2019 at 10:30am   5 Most recent comment from Isidora Markovic:Hi Dylan,Every column header have own class that is created based on the name that you insert which start wsith column-. So for example if you make column name like Name, then it will be made class co ... Bruno FeaturesClosed Pre-purchase questions for wpDataTables   Updated January 21, 2019 at 4:31pm   2 Most recent comment from Miloš Jovanović:Hi Bruno,Thank you for your inquire.As I understand you want to make a table from the Gravity form, then once the table is created you want to make some kind of report.If that is the case here are som ... paul prepurchase query about capabilityClosed Pre-purchase questions for wpDataTables   Updated January 21, 2019 at 11:13am   2 Most recent comment from Miloš Jovanović:Hi Paul,Thank you for your inquire.Sorry for late response but we are not working on weekends.a) Yes you can use this feature where you can enable option for the users to see and edit only their own ... Patrick Automatic ImportClosed Pre-purchase questions for wpDataTables   Updated January 21, 2019 at 10:42am   2 Most recent comment from Miloš Jovanović:Hi Patrick,Thank you for your inquire.Unfortunately both request below are not possible to achieve with our plugin built in features at the moment.As for the wp all import pro, I am not familiar wit ...