We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Michael Rinker Link AttributesClosed Pre-purchase questions for wpDataTables   Updated December 7, 2018 at 10:53am   2 Most recent comment from Isidora Markovic:Hi Michael,Thank you for your interest in wpdatatables.First option:When you are using data source like Excel or CSV and you need to make links in wpdatatables Lite or premium version you have to ins ... meine-kleine-homepage Summarize table rowsClosed Pre-purchase questions for wpDataTables   Updated December 6, 2018 at 11:33am   2 Most recent comment from Isidora Markovic:Hi Alex,Thank you for your interest in wpdatatables.MySQL is a powerful, yet free, SQL-based database engine. It allows you to create both small and very large databases, and to create, read, and edi ... Andreas May Google Sheets EditableClosed Pre-purchase questions for wpDataTables   Updated December 6, 2018 at 10:56am   2 Most recent comment from Isidora Markovic:Hi Andreas,Thank you for your interest in wpDataTables.In many cases, you might have an initial file with the table data, but this table needs to be regularly updated (e.g. if it is a price list, a ... David Forth Editing MySQL DatabaseClosed Pre-purchase questions for wpDataTables   Updated December 4, 2018 at 9:20am   4 Most recent comment from Isidora Markovic:Hi David,You are welcome.I am glad that you decide to use our plugin.Best regards. iloop admin tableClosed Pre-purchase questions for wpDataTables   Updated December 4, 2018 at 9:19am   4 Most recent comment from Isidora Markovic:Hi iloop,You are welcome.Unfortunately we don't have online roadmap where you can check future features, but we have our TO DO list which is based on customer requirements.Best regards. iloop Group by userClosed Pre-purchase questions for wpDataTables   Updated December 3, 2018 at 1:25pm   4 Most recent comment from Miloš Jovanović:HI iloop,Sorry for misunderstanding.Unfortunately column grouping is not possible to achieve with the plugin built in features at the moment.Only row grouping for some of the table types.Best regards ... Kurniawan Ferdy Lifetime LicenseClosed Pre-purchase questions for wpDataTables   Updated December 3, 2018 at 10:37am   2 Most recent comment from Miloš Jovanović:HI Kurniawan Ferdy,Thank you for your purchase.As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Thei ... Jessica Morris Licensing QuestionClosed Pre-purchase questions for wpDataTables   Updated November 30, 2018 at 10:27am   2 Most recent comment from Miloš Jovanović:HI Jessica,Thank you for your inqure,As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their policy i ... joy Developer questionsClosed Pre-purchase questions for wpDataTables   Updated November 30, 2018 at 10:10am   2 Most recent comment from Isidora Markovic:Hi joy,Thank you for your interest in wpdatatables.Unfortunately, at the moment we don't have such integration with themes. It is not possible with built in features for make table out of table wizar ... Mike Math for CellsClosed Pre-purchase questions for wpDataTables   Updated November 29, 2018 at 4:53pm   3 Most recent comment from Mike:Hi Bodan, thanks for getting back to me.Unfortunately importing doesn't bring any of the content over in its entirety. There are lots of missing fields and its spread out everywhere. I think my sheet ... Frank Form Query to Table Display?Closed Pre-purchase questions for wpDataTables   Updated November 29, 2018 at 10:10am   4 Most recent comment from Isidora Markovic:Hi grungyape,Unfortunately not, because like I explain our plugin or add-on don't have forms like built in features. What can be interesting for you is our another add-on Powerful filters. You can h ... maciejkpl Do rows have IDs, referencing single cell data etc.Closed Pre-purchase questions for wpDataTables   Updated November 28, 2018 at 10:59am   2 Most recent comment from Isidora Markovic:Hi maciejkpl,Thank you for your interest in wpdatatables. Unfortunately wpdatatables at the moment don't have feature that you can use single cell shortcode or to show custom columns or rows based o ... andrea Right Vertical axis labelClosed Pre-purchase questions for wpDataTables   Updated November 27, 2018 at 1:56pm   5 Most recent comment from andrea:Thanks for your support.With this method i will change the name of that series too. I want that the label on the right will be indipendent from the name of the series (like the label on the left).Reg ... usman How to make auto increment fieldClosed Pre-purchase questions for wpDataTables   Updated November 26, 2018 at 2:56pm   9 Most recent comment from Miloš Jovanović:HI CopyrightSlap,May I kindly suggest you to open a new ticket about this question where you will be the owner of the ticket.Our college which is not at the office is assigned for this ticket so it i ... andrea Data range filteringClosed Pre-purchase questions for wpDataTables   Updated November 26, 2018 at 12:40pm   12 Most recent comment from Miloš Jovanović:HI andrea,Unfortunately no.For example the tables created from Google spreadsheet have a limitation which you can see in our documentation:There is a cache on the Google side, so when you update the ...