We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

pdotkeller Sync Google SheetsClosed Pre-purchase questions for wpDataTables   Updated January 21, 2019 at 10:01am   2 Most recent comment from Isidora Markovic:Hi pdotkeller,Thank you for your interest in wpdatatables.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.In many cases, you might  ... vhaimi Search field doesn't return resultsClosed Pre-purchase questions for wpDataTables   Updated January 17, 2019 at 10:59am   6 Most recent comment from Miloš Jovanović:Hi Vesa,Strange, the logic for the queries are not changed for the 2.x versions and we highly recommend using VIEWs if you have complex queries and queries that contains some other functions.Can you ... Joel Haspel Wordpress page templates, like Word?Closed Pre-purchase questions for wpDataTables   Updated January 16, 2019 at 5:28pm   2 Most recent comment from Miloš Jovanović:Hi Joel Haspel,Thank you for your inquire.Sorry to disappoint you but unfortunately this case I need to be able to click on one of the titles and go to a dynamic Wordpress page, which would be a tem ... ilikato Feature questionClosed Pre-purchase questions for wpDataTables   Updated January 15, 2019 at 8:09am   4 Most recent comment from Isidora Markovic:Hi ilikato,1) The front-end (JS) part of wpDataTables plays a significant role in the plugin’s functionality. Generally, front-end rendering is done by the DataTables jQuery plugin, but wpDataTabl ... Paul Fraser Error on installingClosed Pre-purchase questions for wpDataTables   Updated January 14, 2019 at 6:09pm   4 Most recent comment from Miloš Jovanović:HI Paul,Glad to hear that the issue is solved and we are happy to see you among our users.If you have any more issues feel free to open a new ticket, we will gladly help.If you like our plugin and su ... Lasse wpDataTables: REST API (and maybe even) GraphQL Support?Closed Pre-purchase questions for wpDataTables   Updated January 12, 2019 at 7:01pm   3 Most recent comment from jpaquete:I also think REST API is of extreme importance. ivano chart report systemClosed Pre-purchase questions for wpDataTables   Updated January 9, 2019 at 4:13pm   2 Most recent comment from Miloš Jovanović:HI ivano,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.Best regards. Bryan Bloom SEO questionClosed Pre-purchase questions for wpDataTables   Updated January 9, 2019 at 10:05am   4 Most recent comment from Isidora Markovic:Hi Bryan,You are welcome.Yes. You can read more about Roles and Capabilities in WordPress Codex.Best regards.  danghoan Create border for textbox in modalsClosed Pre-purchase questions for wpDataTables   Updated January 8, 2019 at 10:38am   2 Most recent comment from Miloš Jovanović:Hi danghoan,This is the category for the prepurchase questions so may I kindly suggest you to open a new ticket in the wpDataTables category and our agents will help you out. Best regards. Michael McCullough Searching within wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated January 8, 2019 at 10:26am   2 Most recent comment from Miloš Jovanović:Hi Michael,Thank you for your inquire.For this case maybe the best solution is to try to recreate a table on our sandbox site and see if it will fit your needs.http://sandbox.wpdatatables.com/Also fo ... Elvis Editable and LinkableClosed Pre-purchase questions for wpDataTables   Updated January 3, 2019 at 10:55am   10 Most recent comment from [deleted]:Hi Elvis,Thank you for the purchase.Because you brought the plugin, please open a ticket in wpDataTables category with your purchase code and one of our support agents will provide you help with your ... CICCIO Dinamically add parameters to XML sourceClosed Pre-purchase questions for wpDataTables   Updated December 28, 2018 at 2:50pm   4 Most recent comment from Isidora Markovic:Hi CICCIO,Unfortunately at the moment there’s no built-in solution. However, it appears in requests from time to time, so we will add to our idea list and look into some possible solutions on plugi ... anup kumar I want to buyClosed Pre-purchase questions for wpDataTables   Updated December 28, 2018 at 1:18pm   2 Most recent comment from Miloš Jovanović:HI anup kumar,Thank you for your inquire.As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their policy ... Gasper Functionality questionClosed Pre-purchase questions for wpDataTables   Updated December 27, 2018 at 10:45am   2 Most recent comment from Isidora Markovic:Hi Gasper, Thank you for your interest in wpdatatables. Unfortunately at the moment there’s no built-in solution. However, it appears in requests from time to time, so we will add to our idea list ... William Taft Real Time Updates/Data Feed?Closed Pre-purchase questions for wpDataTables   Updated December 27, 2018 at 10:44am   2 Most recent comment from Miloš Jovanović:Hi William Taft,Thank you for your inquire.If I use sql queries to pull data from mySQL DB into wpdatatables will that data update in real-time or will the screen need to be refreshed?Data will be ...