We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Dylan Keys CSS Button ClassClosed Pre-purchase questions for wpDataTables   Updated February 20, 2019 at 10:07am   4 Most recent comment from Isidora Markovic:Hi Dylan,You can use HTML tags as I suggest you in previous post, and if you are using clases then you can set it in Custom wpDataTables CSS under the "Custom JS AND CSS" in main settings of wpdata ... Justin Asaro Membership Plugin for WPDataTablesClosed Pre-purchase questions for wpDataTables   Updated February 19, 2019 at 12:36pm   2 Most recent comment from Isidora Markovic:Hi Justin,Thank you for your interest in wpdatatables.We didn't get feedback so far that any of them have conflicts with our plugin. You can test it with our Lite version of wpdatatables which you c ... tjgorman Time (seconds)Closed Pre-purchase questions for wpDataTables   Updated February 19, 2019 at 9:28am   2 Most recent comment from Isidora Markovic:Hi tjgorman,Thank you for your interest in wpdatatables.Yes but there was a lot of priority task and projects that was need to be done and because of that we didn't implement it. It is still in our T ... Ali manage MS SQLClosed Pre-purchase questions for wpDataTables   Updated February 18, 2019 at 12:33pm   2 Most recent comment from Isidora Markovic:Hi Alireza,Thank you for your interest in wpdatatables.From 2.3 version of our plugin there is an option to add more than one separate database connection. Now every table can have its own separate ... Rick Table creationClosed Pre-purchase questions for wpDataTables   Updated February 18, 2019 at 10:51am   6 Most recent comment from Miloš Jovanović:HI Rick,Sorry for late response but we did not work on Friday due to national holiday.Unfortunately any type of formatting in the file is not supported when creating tables from the source files.In ... ORA55 Select box filter scrollingClosed Pre-purchase questions for wpDataTables   Updated February 18, 2019 at 9:26am   2 Most recent comment from Isidora Markovic:Hi ORA55,Thank you for your interest in wpdatatables.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes from version 2.2  it is po ... Isabel Duplicate ValuesClosed Pre-purchase questions for wpDataTables   Updated February 12, 2019 at 3:16pm   2 Most recent comment from Isidora Markovic:Hi Isabel,Thank you for your interest in wpdatatables.Unfortunately we don't have such feature, but if yo are familiar with MySQL you can make such table in database and then you will create table wi ... Lawrence Adding custom data to FormidableClosed Pre-purchase questions for wpDataTables   Updated February 12, 2019 at 2:08pm   2 Most recent comment from Isidora Markovic:Hi Lawrence,Thank you for your interest in wpdatatables.1) If I understand you right you need to show some data from shortcode from another plugin in wpdatatables. If that is true you are able to do ... Kelly Harkins Capabilities using Check boxes andClosed Pre-purchase questions for wpDataTables   Updated February 12, 2019 at 11:00am   4 Most recent comment from Miloš Jovanović:Hi Kelly,Using our plugin and writing the custom script probably this can be achieved.Included support covers help with bugs and general inquiries for the plugin features, but not writing custom cod ... Steve Lillo Lillo user/group restriction questionClosed Pre-purchase questions for wpDataTables   Updated February 12, 2019 at 10:29am   4 Most recent comment from Miloš Jovanović:HI Steve,Unfortunately no, in this case you will need to create the same table ( with the same data) but with different configuration for each different WordPress page.Best regards. Shaun Bennett Gravity’s Forms displaying to ChartjsClosed Pre-purchase questions for wpDataTables   Updated February 11, 2019 at 10:42am   2 Most recent comment from Isidora Markovic:Hi Shaun,Thank you for your interest in wpdatatables.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.First off all data from that a ... Jayatri Acharya Why my excel file is not showing full data ?Closed Pre-purchase questions for wpDataTables   Updated February 11, 2019 at 8:24am   8 Most recent comment from Miloš Jovanović:HI Jayatri,Like I said the first column can not be merged.Firs row of the file ( row 1 )should be the name of the columns.You can find examples of the tables in our documentation.The file should loo ... Gary Armstrong Order Forms and tablesClosed Pre-purchase questions for wpDataTables   Updated February 11, 2019 at 8:19am   6 Most recent comment from Miloš Jovanović:Hi Gary,You are welcome.Best regards. adra zainal Search box with multiple valuesClosed Pre-purchase questions for wpDataTables   Updated February 11, 2019 at 8:16am   2 Most recent comment from Miloš Jovanović:Hi adra,Thank you for your inquire.The only option that we have is to use the multiselect box as a filter type.You can find more information about all filter types on this link from our documentation ... Jennifer Foley support for URLsClosed Pre-purchase questions for wpDataTables   Updated February 8, 2019 at 8:54am   4 Most recent comment from Isidora Markovic:Hi Jennifer,You are welcome.Best regards.