We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

tjgorman SecondsClosed Pre-purchase questions for wpDataTables   Updated May 8, 2019 at 1:01pm   2 Most recent comment from Aleksandar Vuković:Hello Tom.I'm sorry to disappoint you, but unfortunately we don't have that information. There are a lot of items on our to-do list, and they get pushed up that list depending on how many ti ... Pete complex column titlesClosed Pre-purchase questions for wpDataTables   Updated May 7, 2019 at 10:45am   2 Most recent comment from Aleksandar Vuković:Hello Pete.Thank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately Merged cells aren’t currently supported by wpDataTables, so creating a table like the one yo ... aleks When scripts loaded with "defer" some functions are not definedClosed Pre-purchase questions for wpDataTables   Updated May 6, 2019 at 2:58pm   2 Most recent comment from Miloš Jovanović:HI Aleks,Thank you for your purchase.As I can see you opened another ticket with the same issue so I will close this one and we can continue on other.Best regards. Vaclav Using external scripts to automatically add values for specific columnsClosed Pre-purchase questions for wpDataTables   Updated May 2, 2019 at 12:38pm   5 Most recent comment from Isidora Markovic:Hi Vaclav,Unfortunately that is not possible with existing actions and filters. What you can use is filter wpdatatables_filter_cell_val. This filter is applied to the value of the cell before it is r ... Fernando Gravity Form + Report BuilderClosed Pre-purchase questions for wpDataTables   Updated May 2, 2019 at 12:10pm   2 Most recent comment from Aleksandar Vuković:Hello Fernando.Thank you for your interest in our plugins.Sorry for the late response. We have had non-working days in our country due to Easter holiday.1. The Report Builder can create reports from ... Aleksey PricingClosed Pre-purchase questions for wpDataTables   Updated April 30, 2019 at 10:21pm   4 Most recent comment from [deleted]:Hi Aleksey, This is happening because VAT (Tax) is added to the price.  You can read more about VAT at the documentation pages of our re-seller: What is VAT?How Paddle handles VAT on your behalfWhic ... Greg Zilberfarb Columns displayClosed Pre-purchase questions for wpDataTables   Updated April 30, 2019 at 10:43am   10 Most recent comment from [deleted]:Hi Greg Zilberfarb,"I am currently working on this site locally and will be purchasing the paid version. I'm worried if I purchase it now for the local server, and then I place my site on a revi ... midfieldco Preventing wdt_ID to show up in RSSClosed Pre-purchase questions for wpDataTables   Updated April 30, 2019 at 7:46am   2 Most recent comment from Aleksandar Vuković:Hello midfieldco.Thank you for your interest in our plugin.Sorry for the late response - we've had non-working days in our country due to the Easter holiday.wpDataTables is a WYSIWYG (What You S ... Ramiro Barrera Need to ask for additional features on the tablesClosed Pre-purchase questions for wpDataTables   Updated April 27, 2019 at 5:14pm   2 Most recent comment from Aleksandar Vuković:Hello Ramiro.Thank you for your interest in our plugin.I am sorry to disappoint you, though, but timestamp is not built in the plugin. If you were to create an SQL table in PHPMyAdmin which uses time ... Jay sql sourceClosed Pre-purchase questions for wpDataTables   Updated April 27, 2019 at 3:18pm   4 Most recent comment from Aleksandar Vuković:Hello again Jay. You can try preparing a MySQL view (a stored query), which will return the data that you need, call it e.g. “view1” and then build a wpDataTables based on a simple query like � ... Timo Frontend Editing NotificationClosed Pre-purchase questions for wpDataTables   Updated April 25, 2019 at 7:54pm   4 Most recent comment from Aleksandar Vuković:Hello Timo.We do offer custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time f ... Sandra Sailer Creating dynamic queries?Closed Pre-purchase questions for wpDataTables   Updated April 25, 2019 at 9:57am   4 Most recent comment from Aleksandar Vuković:Well, Alex, you can.This would require changing one line in the code, and the tables will start working slower and slower, and at some point - it is possible the page might break with a timeout error ... Abdulrahmamn Report builderClosed Pre-purchase questions for wpDataTables   Updated April 22, 2019 at 5:25pm   2 Most recent comment from Aleksandar Vuković:Hello Abdulrahmamn.Thank you for your interest in our plugin.Report Builder is a paid add-on for wpDataTables. It can be used to generate Excel and Word reports from existing wpDataTables.Please go th ... mehmet Vertical rotation?Closed Pre-purchase questions for wpDataTables   Updated April 19, 2019 at 8:01am   2 Most recent comment from Aleksandar Vuković:Hi mehmet.Thank you for your interest in our plugin.If I understood you correctly, you want to basically pivot the table - making the columns display as rows, correct?If that is true, you can take a ... Khoa PricingClosed Pre-purchase questions for wpDataTables   Updated April 15, 2019 at 12:29pm   2 Most recent comment from Aleksandar Vuković:Hello Khoa.Thank you for your interest in our plugin.The price listed is a lifetime license cost, with 6 months included support. So, you only need to pay once, and you'll be able to receive all ...