We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

michiiee Bug still not fixedClosed Pre-purchase questions for wpDataTables   Updated May 30, 2019 at 10:20am   2 Most recent comment from Aleksandar Vuković:Hello Michael.Sorry for the inconvenience, but we still haven't been able to find a stable solution. There are a lot of settings and different options in charts.js that needs to be checked when ... Dylan Keys Fatal ErrorClosed Pre-purchase questions for wpDataTables   Updated May 29, 2019 at 7:02am   4 Most recent comment from Aleksandar Vuković:Hi Dylan.I'm sorry to say this, but no. Once you make changes like mentioned below, you will need to recreate the table again. This goes for all tables linked to an existing data source:Google S ... Peter WEBSITE SPEED WITH WPDATABLESClosed Pre-purchase questions for wpDataTables   Updated May 29, 2019 at 6:52am   2 Most recent comment from Aleksandar Vuković:Hello Peter. Thank you for your interest in our plugin again. I am not sure which issue you're referring to, since we have customers that have huge tables, with millions of records, and they do ... Andre Relational DatabaseClosed Pre-purchase questions for wpDataTables   Updated May 27, 2019 at 12:20pm   2 Most recent comment from Aleksandar Vuković:Hello again Andre.I see you opened a duplicate ticket, so I'll close this one.Best regards. Lars Estermann General informationClosed Pre-purchase questions for wpDataTables   Updated May 27, 2019 at 8:57am   2 Most recent comment from Aleksandar Vuković:Hello Lars.Thank you for your interest in our plugin.You say you want to make a registration form. We currently have integration with Gravity Forms and Formidable Forms, so you can make the form wi ... Mark Will prepurchase and plugin optionsClosed Pre-purchase questions for wpDataTables   Updated May 24, 2019 at 11:44am   7 Most recent comment from Aleksandar Vuković:Hi Mark.I want to say: the agents (5 in total) should have the possibility to see and edit the information entered by the other agentsYeah, once the table is created from a Form, all agents that have ... Александр Is it possible filter and transpose output?Closed Pre-purchase questions for wpDataTables   Updated May 21, 2019 at 10:29am   2 Most recent comment from Aleksandar Vuković:Hello Александр.Thank you for your interest in our plugin.The size of the table isn't an issue here, since our plugin can support even millions of records when you use SQL query based t ... Brad SQL Query Table GenerationClosed Pre-purchase questions for wpDataTables   Updated May 21, 2019 at 7:10am   4 Most recent comment from Aleksandar Vuković:Hello Brad.This probably can be done with some custom work, which doesn't fall under included support of the plugin.You can take a look at our Filters and Hooks and maybe you'll find what ... ccsnjf Data import to wpdatatablesClosed Pre-purchase questions for wpDataTables   Updated May 20, 2019 at 2:00pm   3 Most recent comment from wiredlisa:Is it possible to import data into the wordpress table that WP Tables creates using PhpMyAdmin or one of the available CSV Import Plugins? At a minimum it would be nice if a WP Table Format could be s ... markimark Gut try to understand what it can be for meClosed Pre-purchase questions for wpDataTables   Updated May 20, 2019 at 11:15am   17 Most recent comment from Aleksandar Vuković:Glad to hear that Mark!Please feel free to open a new ticket if you run into any issues.Best regards! Paolo informationClosed Pre-purchase questions for wpDataTables   Updated May 17, 2019 at 10:50am   2 Most recent comment from Aleksandar Vuković:Hi Paolo.Thank you for your interest in our plugin.You can't do it using the global search that exists in the table, but you can add filters in a form above the table, and then enable "Hide table ... Matt Front end display one record?Closed Pre-purchase questions for wpDataTables   Updated May 15, 2019 at 1:36pm   7 Most recent comment from Aleksandar Vuković:Hello Furqan and Matt.Thank you both for the suggestion. It has already been added to our "TO-DO" list, so our developers have it in mind. I cannot say when or if it will be implemented, since they ar ... Claudio Send Email alertClosed Pre-purchase questions for wpDataTables   Updated May 15, 2019 at 12:34pm   2 Most recent comment from Aleksandar Vuković:Hello Claudio.Thank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built in features. It probably could ... spounch Type of entry of the editor', all options are disabledClosed Pre-purchase questions for wpDataTables   Updated May 14, 2019 at 1:33pm   4 Most recent comment from Aleksandar Vuković:Hi again spounch.Since you purchased the plugin, can you please open a new ticket under wpDataTables category?This category is reserved for pre-purchase questions. Issues and questions which are rel ... Furqan Subscription UpgradeClosed Pre-purchase questions for wpDataTables   Updated May 13, 2019 at 11:20pm   4 Most recent comment from [deleted]:Hi Furqan,So, if I get access to internet to activate the plugin and then later the internet access is revoked then will the plugin work fine? I am assuming that internet will be required only once t ...