We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jonathan Sharp Gravity form to datatable to gravity pdfClosed Pre-purchase questions for wpDataTables   Updated July 9, 2019 at 12:09pm   5 Most recent comment from Aleksandar Vuković:Hello Jonathan.Since you didn't send me the Gravity Form, I created a simple manual table with the data you provided, and you can see how the chart looks like with all data plotted onto it (atta ... Mustaqim Conditional FormatingClosed Pre-purchase questions for wpDataTables   Updated July 1, 2019 at 10:01am   7 Most recent comment from Aleksandar Vuković:I'm sorry Mustaqim, but I'm having a hard time understanding you.You wish to have the even rows to be white, and odd rows to be red. So, when you filter, you wish to keep these settings - e ... Scott Cahill Expanding columns in desktop viewClosed Pre-purchase questions for wpDataTables   Updated July 1, 2019 at 8:32am   3 Most recent comment from Aleksandar Vuković:Hello Scott.Thank you for your interest in our plugin.You can enable the same feature on desktops as well, you simply need to increase the tablet width in main settings of wpDataTables. You can see h ... Sam Cohen Feature RequestClosed Pre-purchase questions for wpDataTables   Updated June 28, 2019 at 9:00am   2 Most recent comment from Aleksandar Vuković:Hello again Sam.You are correct, and wpDataTables does not use cell tags. However, by looking at the link you provided, I can show you another way of doing this.If you have e-mail addresses in a col ... Sam Cohen Does WPDT have the ability to modify cell results with HTML?Closed Pre-purchase questions for wpDataTables   Updated June 28, 2019 at 8:40am   4 Most recent comment from Aleksandar Vuković:Hello again Sam.The only case where you wouldn't be able to edit entries in the table is if you created the table by linking to an existing data source, which is not SQL query (Excel, CSV, XML, ... hcmeyer Sorting a formula columClosed Pre-purchase questions for wpDataTables   Updated June 27, 2019 at 6:24am   2 Most recent comment from Aleksandar Vuković:Hello Christian.I am sorry to disappoint you, but unfortunately sorting by Formula columns is not yet possible with the plugin's built in features. They depend on other columns, and the logic s ... Mohammed Aljassem RTL supportClosed Pre-purchase questions for wpDataTables   Updated June 24, 2019 at 1:21pm   2 Most recent comment from Aleksandar Vuković:Hello Mohammed.Thank you for your interest in our plugin, and thanks for the kind words.The RTL support is planned, although I cannot say when it will be implemented.There is a workaround, though.Yo ... Srinath MultisiteClosed Pre-purchase questions for wpDataTables   Updated June 24, 2019 at 12:17pm   2 Most recent comment from Aleksandar Vuković:Hello Srinath.Thank you for your interest in our plugin.The Basic license works on a single domain, with unlimited number of sub-domains, so yeah - you will be able to use one license for a multi-sit ... Justin Pierce Connect to remore MySQLClosed Pre-purchase questions for wpDataTables   Updated June 24, 2019 at 12:00pm   2 Most recent comment from Aleksandar Vuković:Hello Justin.Thank you for your interest in our plugin.From 2.3 version of our plugin there is an option to add more than one separate database connection. Now every table can have its own separate ... Chuck Wyatt Plugin activationClosed Pre-purchase questions for wpDataTables   Updated June 24, 2019 at 8:16am   2 Most recent comment from Aleksandar Vuković:Hello Chuck.I'm not sure I completely understood.Have you purchased the full version, and are now trying to activate it? If that is true, you cannot simply enter the purchase code in the Lite v ... Giorgia pre-purchase questionsClosed Pre-purchase questions for wpDataTables   Updated June 21, 2019 at 2:44pm   2 Most recent comment from Aleksandar Vuković:Hello Giorgia.Thank you for your interest in our plugin.Price depends on where you want to purchase the plugin from. If you want to buy the plugin through our website, there are three options you ca ... Aske Meineche CSV-file uploadClosed Pre-purchase questions for wpDataTables   Updated June 21, 2019 at 2:32pm   4 Most recent comment from Aleksandar Vuković:Hello again Aske.I've had no issues whatsoever using that file:It generated the table without problems. But, I did find out why you're not able to use it with the Lite version.Please note s ... commtogether Large data loadClosed Pre-purchase questions for wpDataTables   Updated June 21, 2019 at 2:02pm   2 Most recent comment from Aleksandar Vuković:Hello commtogether.Thank you for your interest in our plugin.That amount of data is not an issue whatsoever if you're using the database - creating an SQL query based table. I wouldn't rec ... Dean Phillips Simple ChartClosed Pre-purchase questions for wpDataTables   Updated June 21, 2019 at 1:54pm   4 Most recent comment from Aleksandar Vuković:Hello again Dean.We're talking about a chart displayed on this page, for instance, correct?The Growth Rate chart?If that is true, it can be done. You'd need an extra column, though, for yea ... Shay Integration with formidableformsClosed Pre-purchase questions for wpDataTables   Updated June 21, 2019 at 9:31am   4 Most recent comment from Aleksandar Vuković:Hi again Shay.Yes, of course. We offer a 15-day money back guarantee on our website, where you can purchase both wpDataTables and Formidable Forms Integration for wpDataTables (under add-ons).I don ...