We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Igor Rendering WPDataTables on the clientClosed Pre-purchase questions for wpDataTables   Updated July 25, 2019 at 9:45am   4 Most recent comment from Aleksandar Vuković:Hello again Igor.The check-box filter is available with our plugin:I also see number range sliders, which are available for integer and float columns.Also, you can add conditional formatting to apply ... Bitore front end editingClosed Pre-purchase questions for wpDataTables   Updated July 23, 2019 at 1:17pm   2 Most recent comment from Aleksandar Vuković:Hello Bitore.Thank you for your interest in our plugin.I am sorry to disappoint you, though, but unfortunately something like this is not possible.All new columns in editable tables must be created i ... Julius Hagen Empty H4Closed Pre-purchase questions for wpDataTables   Updated July 22, 2019 at 10:53am   4 Most recent comment from Aleksandar Vuković:Hello again Julius.As much as I'd love to do that, I can't promise anything with the number of tickets coming in.When a new update has been released, you should be able to inspect the page a ... Igor AMP CompatibleClosed Pre-purchase questions for wpDataTables   Updated July 22, 2019 at 10:52am   2 Most recent comment from Aleksandar Vuković:Hello again Igor.I am sorry to say that, unfortunately, we haven't had good user experience with AMP. We've reached out to AMP's team in order to get things sorted out, but unfortunat ... antonio ESPORTAZIONE REGISTRIClosed Pre-purchase questions for wpDataTables   Updated July 22, 2019 at 8:18am   2 Most recent comment from Aleksandar Vuković:Hello antonio.Thank you for your interest in our plugin.Please note that the only official support language is English. We do not use Google Translate, since a lot can be lost in the translation, and ... Dmitrii creating tables from frontendClosed Pre-purchase questions for wpDataTables   Updated July 22, 2019 at 8:08am   2 Most recent comment from Aleksandar Vuković:Hello Dmitrii.Thank you for your interest in our plugin.Please note that the official support language is English, so please translate your questions before we can continue. We do not use Google Trans ... hrvr manual table creation errorClosed Pre-purchase questions for wpDataTables   Updated July 22, 2019 at 7:58am   4 Most recent comment from Aleksandar Vuković:Hi again hrvresort.Great news.Thanks for letting me know.If you have some other questions or issues, please feel free to open a new ticket and we'll gladly help.Best regards. Ferdinando Bassi PurchaseClosed Pre-purchase questions for wpDataTables   Updated July 19, 2019 at 2:09pm   3 Most recent comment from Aleksandar Vuković:Hello Ferdinando.Thank you for your purchase.Exactly right - you are subscribed from the moment of purchase. You can cancel it any time you wish, and still receive updates until one year after purchas ... Frank Dos this work with the Advanced Custom Forms plugin?Closed Pre-purchase questions for wpDataTables   Updated July 18, 2019 at 8:55am   2 Most recent comment from Aleksandar Vuković:Hello Frank.Thank you for your interest in our plugin.I know that there are quite a lot of customers that use ACF with wpDataTables, although there have been some issues like ACF displaying serialized ... BobbyIndex Min Max Avg Function beside FiltersClosed Pre-purchase questions for wpDataTables   Updated July 17, 2019 at 12:37pm   6 Most recent comment from Aleksandar Vuković:Hi again BobbyIndex.Thanks for the purchase.I guess you could create a template which would add the shortcodes dynamically, but I cannot say how, since I never did that. Also, I am not aware of any ... D Tracking User ChangesClosed Pre-purchase questions for wpDataTables   Updated July 16, 2019 at 11:19am   8 Most recent comment from Isidora Markovic:Hi D ,Aleksandar is out of office today and I will answer you.Yes you need to insert this in functions file of your theme or child theme depends on what you are using.Best regards. Daniel Use data from Google Analytics?Closed Pre-purchase questions for wpDataTables   Updated July 15, 2019 at 10:03am   2 Most recent comment from Aleksandar Vuković:Hi again Daniel.I see this is a duplicate ticket, so I will close it.We can continue any further talk about this subject on the other ticket.Best regards. Tibo Limit booking per userClosed Pre-purchase questions for wpDataTables   Updated July 12, 2019 at 8:36am   2 Most recent comment from Aleksandar Vuković:Hello Tibo.I am sorry to disappoint you, but unfortunately this option is still not possible with plugin's built-in features, although we are working on developing it, and implementing it in one ... Jamie Warnock Multiple data sources?Closed Pre-purchase questions for wpDataTables   Updated July 12, 2019 at 7:16am   10 Most recent comment from Aleksandar Vuković:Great work, Jamie!Thanks for letting me know, it's a great work around.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regards ... Neville Testing out the pluginsClosed Pre-purchase questions for wpDataTables   Updated July 10, 2019 at 10:21am   2 Most recent comment from Aleksandar Vuković:Hi Neville.Thank you for your interest in our plugin.We have a sandbox for Formidable forms being created, but unfortunately it is not up yet, so you cannot test it like that.I can point you to our  ...