We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Galopin Scroll does not workClosed Pre-purchase questions for wpDataTables   Updated August 22, 2019 at 10:13am   2 Most recent comment from Aleksandar Vuković:Hello Galopin.Thank you for your purchase.I visited the website you left here as reference http://lespetitsfutes.fr/ and saw no issues with the scrolling, while I see you have a booking form ther ... Oliver Osswald FormidableForms integrationClosed Pre-purchase questions for wpDataTables   Updated August 20, 2019 at 8:06am   2 Most recent comment from Aleksandar Vuković:Hello Oliver.Thank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately what you're asking is not included in the plugin yet.Our developers are working on creatin ... andriansah Chart can't showClosed Pre-purchase questions for wpDataTables   Updated August 15, 2019 at 12:27pm   2 Most recent comment from Isidora Markovic:Hi andriansah,Thank you for your interest in wpdatatables.Can you please tell me are you using premium version of plugin?If that is true then please open new ticket in wpdatatables category and our s ... Patrick Derichs hiding fields in adding new rows conditionallyClosed Pre-purchase questions for wpDataTables   Updated August 14, 2019 at 12:13pm   2 Most recent comment from Miloš Jovanović:HI Patrick,Thank you for your inquire.Sorry to disappoint you but unfortunately this type of formatting is not available to achieve with the plugin built in features at the moment.Best regards.  Helpdesk Branded Insights Highcharts - Download CSV or XLS & View data tableClosed Pre-purchase questions for wpDataTables   Updated August 14, 2019 at 9:27am   5 Most recent comment from Isidora Markovic:Hi Gary,Yes they are WordPress exclusive freelancer platform that connects thousands of customers with the top WordPress freelance experts to work on projects of any size. How they implement custom s ... Trust Hlongwane Cannot Upload Plugin nor install licenseClosed Pre-purchase questions for wpDataTables   Updated August 13, 2019 at 8:53am   2 Most recent comment from Isidora Markovic:Hi Trust,Thank you for your interest in wpdatatables.If you buy our plugin over our website and you have issues with installing our plugin on your website you need to download premium version form e ... fernando import excel dataClosed Pre-purchase questions for wpDataTables   Updated August 12, 2019 at 10:20am   2 Most recent comment from Isidora Markovic:Hi fernando,Thank you for your interest in wpdatatables. Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.1) Unfortunately that is no ... Terry plugin functionClosed Pre-purchase questions for wpDataTables   Updated August 12, 2019 at 9:25am   4 Most recent comment from Isidora Markovic:Hi Terry,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately at them moment merge cells are not supported in wpdatatatbles ... Tim Wint confusedClosed Pre-purchase questions for wpDataTables   Updated August 12, 2019 at 9:13am   4 Most recent comment from Isidora Markovic:Hi Tim,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.You are welcome.Best regards. Helpdesk Branded Insights wpDataTables & Amelia Dashboard FeaturesClosed Pre-purchase questions for wpDataTables   Updated August 12, 2019 at 8:53am   4 Most recent comment from Isidora Markovic:Hi Gary, Unfortunately we don't have in plan such features in near future.  Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they� ... Denis Deffered purchaseClosed Pre-purchase questions for wpDataTables   Updated August 9, 2019 at 7:27pm   1 Most recent comment from Denis:Hello. My name is Denis. I'm Ukrainian developer and some kind of newbie in wordpress developing, but i have an order to develop booking website.  So i need to purchase Amelia Basic, but i have ... iloop ACFClosed Pre-purchase questions for wpDataTables   Updated August 9, 2019 at 9:42am   2 Most recent comment from Isidora Markovic:Hi iloop,Thank you for your interest in wpdatatablesWordPress and its plugins store the data in a specific MySQL database, usually referred to as “WPDB”. The structure familiar to users, is base ... Ian Upload Excel file to be used in SQL QueryClosed Pre-purchase questions for wpDataTables   Updated August 9, 2019 at 9:05am   2 Most recent comment from Isidora Markovic:Hi Ian,Thank you for your purchase.If I understand you right, yes that is possible. You can use your Excel file and use third option in table wizard from which will be created table in database. You ... market99india automatically current time table wp data tablesClosed Pre-purchase questions for wpDataTables   Updated August 8, 2019 at 11:24am   2 Most recent comment from Miloš Jovanović:Hi market99india.Thank you for your inquire.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.Best regards. BIASOTTO Simon Downloadable content on table linesClosed Pre-purchase questions for wpDataTables   Updated August 8, 2019 at 10:36am   2 Most recent comment from Miloš Jovanović:HI Simon,Thank you for your inquire.Sorry but I did not quite understand what are you trying to achieve, can you please describe me more or send me some example/screenshot so I can give you my sugges ...