We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Puriwat Passing variable to shortcode in Post or pageClosed   wpDataTables   Updated March 4, 2018 at 3:36pm   7 Most recent comment from Moskms:I think that would be a really good idea to make, at the same time I have a table where I would like to be able to filter it out when called by the shortcut, it would be very convenient to have place ... Nick Editable table from gravity formClosed   wpDataTables   Updated March 2, 2018 at 12:36pm   10 Most recent comment from Miloš Jovanović:Hi Nick,We expect that this feature will be available in net 3-4 weeks.Best regards. brightsun1 Add Search filterClosed   wpDataTables   Updated March 2, 2018 at 10:34am   2 Most recent comment from Miloš Jovanović:HI brightsun1,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.We have an option to ... Rob19805 Gravity Forms TableClosed   wpDataTables   Updated March 2, 2018 at 9:07am   4 Most recent comment from Isidora Markovic:Hi Rob19805,We are working on this feature, so I can't tell you exactly when it will be. We will try to be as soon as possible.Best regards askordakis data type URL linkClosed   wpDataTables   Updated March 2, 2018 at 9:04am   23 Most recent comment from Isidora Markovic:Hi askordakis,I am glad that you found a solution.Best regards. Mark Lee Search with >2000 rowsClosed   wpDataTables   Updated March 1, 2018 at 12:55pm   4 Most recent comment from Isidora Markovic:HI Mark,Can you please send a query that you use for making this table? Ivan Rojas Filters for charts & Update tables data sourceClosed   wpDataTables   Updated March 1, 2018 at 11:52am   3 Most recent comment from Miloš Jovanović:Hi Ivan Rojas,Thank you for your purchase.1. If you take a look at our documentation you will see this noticeFor tables with server-side processing only the visible rows will be exported to any fo ... gomaz dashboard screen wont loadClosed   wpDataTables   Updated March 1, 2018 at 10:39am   6 Most recent comment from Miloš Jovanović:HI Gary,You are welcome.Best regards. Bill Extra Row & UpdateClosed   wpDataTables   Updated March 1, 2018 at 10:22am   8 Most recent comment from Miloš Jovanović:HI Bill,Thank you very much for a 5 star review we really appreciate it.I will get back to you on your other ticket.Best regards. Rob19805 Error on gravity forms tableClosed   wpDataTables   Updated March 1, 2018 at 10:19am   2 Most recent comment from Miloš Jovanović:HI Rob19805,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most e ... Bienecaro Header StyleClosed   wpDataTables   Updated March 1, 2018 at 10:14am   3 Most recent comment from Bienecaro:ok thanks, I'll try to write my own css. jhonchrischua Adding Buttons with FunctionsClosed   wpDataTables   Updated February 28, 2018 at 12:02pm   12 Most recent comment from Isidora Markovic:Hi jhonchrischua,Sorry for late response,My development team have some priority task to do so we didn't get to discuss about your requests earlier. As your request implies implementation of the UI fo ... Brooke Lacey Tables not loadingClosed   wpDataTables   Updated February 28, 2018 at 11:20am   6 Most recent comment from Miloš Jovanović:HI Brooke Lacey,The issue can be with the theme because many different plugins and themes are using different version of bootstrap.js files.But it looks like this is not the case here looking now at ... Mark data tables not importing google spreadsheetsClosed   wpDataTables   Updated February 28, 2018 at 10:08am   11 Most recent comment from Miloš Jovanović:HI Mark,I added some code changes that we implemented for the next update of the plugin, so for now you have the updated version and logic for the Google spreadsheet data.Issue was with the multi line ... CITSTAFF SQL Editor is brokenClosed   wpDataTables   Updated February 28, 2018 at 9:55am   33 Most recent comment from Isidora Markovic:Hi Kevin, I am glad that this suggestion help you out to solve this issue. You are welcome. Care of the customers is the most important thing in our company. We are always trying to do our best to ...