As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

askordakis Conditional formattingClosed   wpDataTables   Updated February 22, 2018 at 7:14am   5 Most recent comment from Isidora Markovic:HI askordakis,You are welcome. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a review ... asuafel database errorClosed   wpDataTables   Updated February 21, 2018 at 6:51pm   11 Most recent comment from asuafel:Hi BogdanOK. I will do some research and testing (while solving this issue with a handmade solution) and keep you informed.Thanks./* alfredo */ lasit01 Url Link in textClosed   wpDataTables   Updated February 21, 2018 at 1:34pm   2 Most recent comment from Miloš Jovanović:HI lasit01,Thank you for your purchase.You can take a look at our documentation about URL link columns where you can see how you hyperlink the text in the cell.Just a hint you can take a look at exam ... RiverboatCaptain Displaying data depending upon a date field - 2Closed   wpDataTables   Updated February 21, 2018 at 11:42am   2 Most recent comment from Isidora Markovic:HI Keith,Thank you for your purchase.Unfortunately, there is no such a option with built in features of plugin, but you can set option Use as default sorting column on SORTING tab in column settings ... Peachy23 Can't activate pluginClosed   wpDataTables   Updated February 21, 2018 at 10:13am   4 Most recent comment from Miloš Jovanović:HI Peachy23,Thank you for your purchase.Glad that you found the solution.This errors refers to the version of the PHP and our plugin requires minimum version of 5.4Best regards. ITdone4U Adding new entry with date field result in errorClosed   wpDataTables   Updated February 21, 2018 at 7:13am   8 Most recent comment from Isidora Markovic:Hi André,You are welcome.  If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon ... Mark Lee Placeholder Not Working with StringClosed   wpDataTables   Updated February 20, 2018 at 9:19pm   8 Most recent comment from Roland van Roijen:Thx for your reply…I found out through this site that the SELECT function from the SQL query is NOT supported. The FROM and WHERE statements ARE supported. Unfortunately I started with the SELECT st ... CROIXMARIE Didier List of Tables for SQL queryClosed   wpDataTables   Updated February 20, 2018 at 3:48pm   9 Most recent comment from CROIXMARIE Didier:Done cianmaher New user questionsClosed   wpDataTables   Updated February 19, 2018 at 5:10pm   5 Most recent comment from Isidora Markovic:Hi Cian,You can take a look on this link how you can disable input field. Scholto Bos query different sourcesClosed   wpDataTables   Updated February 19, 2018 at 4:12pm   3 Most recent comment from Scholto Bos:Great mate! maurobassotti COLUMN SETTINGS PREDEFINED vALUESClosed   wpDataTables   Updated February 19, 2018 at 1:49pm   2 Most recent comment from Isidora Markovic:Hi Mauro,Thank you for your purchase.You can find option Possible values for column in column settings on DATA tab.Possible values for column – This input defines how the possible values for this ... Florian Feature Request - PopoverClosed   wpDataTables   Updated February 19, 2018 at 11:59am   3 Most recent comment from Miloš Jovanović:HI Florian,Thank you for your purchase and thank you for sharing the suggestions with us.As for the skin we have a plan to add more skins for the next updates.As for the tooltip feature I must say t ... Fadi shortcode not workingClosed   wpDataTables   Updated February 19, 2018 at 11:43am   2 Most recent comment from Miloš Jovanović:HI Fadi,Thank you for your purchase.Can you please tell me are there any errors in the console log.Best regards. jnaadjie modal formClosed   wpDataTables   Updated February 19, 2018 at 10:46am   6 Most recent comment from Miloš Jovanović:HI guimonclair,Can you please open a new ticket because jnaadjie is owner of this one, and some of our agents will help you out for your issue.Best regards. NicoleBus Table not loadingClosed   wpDataTables   Updated February 19, 2018 at 10:43am   2 Most recent comment from Miloš Jovanović:HI NicoleBus,Thank you for your purchase.Sorry for the delayed reply, we did not work in past 4 days due the national holidays.Can you please go to wpdatatables settings page and check or uncheck Inc ...