We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

Daniel Auto PopulateClosed   wpDataTables   Updated February 28, 2018 at 9:44am   2 Most recent comment from Isidora Markovic:Hi Daniel,Thank you for your purchase.Sorry for disappointment, but something like this is not possible with built in features of plugin. But if I understand you right you can make that table with pr ... contoaberto Collumn content cannot be NULLClosed   wpDataTables   Updated February 27, 2018 at 1:25pm   21 Most recent comment from Isidora Markovic:Hi contoaberto,You are welcome.  Glad that I help you to solve the issue. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could ... karpushchenko Filters are working, but search is not workingClosed   wpDataTables   Updated February 27, 2018 at 10:18am   8 Most recent comment from Miloš Jovanović:HI Mark,Can you please open a new ticket with your request so one of our agents will help you.Best regards. mrheffner Several issues with displayed tableClosed   wpDataTables   Updated February 26, 2018 at 2:57pm   11 Most recent comment from Miloš Jovanović:Hi Mike,Glad to be able to help.I hope that you will enjoy our plugin.If you have any more issues feel free to open a new ticket, we will gladly help.Best regards. lasit01 columns widthClosed   wpDataTables   Updated February 26, 2018 at 2:46pm   6 Most recent comment from Isidora Markovic:Hi lasit01,You are welcome.   If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a review on CodeCany ... frechdi4102 Impossible to get featured thumbnailClosed   wpDataTables   Updated February 26, 2018 at 2:07pm   4 Most recent comment from Miloš Jovanović:Hi frechdi4102,Unfortunately I can not access your site ( attachment).It is endlessly loading.Can you please investigate that.Best regards. Alex Hinerfeld Predefined Filter ValueClosed   wpDataTables   Updated February 26, 2018 at 11:50am   2 Most recent comment from Miloš Jovanović:HI ahinerfeld,Thank you for your purchase.Sorry but I did not quite understand what are you trying to achieve, can you please describe me more so I can give you my suggestion.Best regards. Nick Link row data to blog postClosed   wpDataTables   Updated February 26, 2018 at 11:28am   4 Most recent comment from Miloš Jovanović:HI Nick,Sorry to disappoint you but unfortunately something like this is not possible with the plugin builtin features at the moment and the URL must be entered manually from the admin side.The updat ... Robert Barnes $, thousands and % Filter issuesClosed   wpDataTables   Updated February 26, 2018 at 10:26am   13 Most recent comment from Isidora Markovic:Hi Robert,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.a) I am glad that tables is working fine.b) I describe to you in previous ... Ken Searching from left for data in cellsClosed   wpDataTables   Updated February 26, 2018 at 10:01am   6 Most recent comment from Miloš Jovanović:Hi Nino,Unfortunately I can not tell you precisely the date, as we are now working on some other features and some minor fixes. when this will be released but I can say that this feature is on our T ... turbofunk your plugin killed my WP installationClosed   wpDataTables   Updated February 26, 2018 at 9:00am   5 Most recent comment from Isidora Markovic:Hi Lars,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.I am glad that you found a solution. It is probably some conflict with our ... COIndependent Formatting and special charactersClosed   wpDataTables   Updated February 26, 2018 at 8:54am   4 Most recent comment from Isidora Markovic:Hi COIndependent,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Can you please take a screenshot of th ... obidancer Saved StateClosed   wpDataTables   Updated February 26, 2018 at 7:43am   2 Most recent comment from Isidora Markovic:HI obidancer,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately at the moment there’s no b ... jeffreid WP Bakery /Visual Composer IssueClosed   wpDataTables   Updated February 26, 2018 at 7:25am   2 Most recent comment from Isidora Markovic:HI jeffreid,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.wpDataTables also provides integration wit ... Moxymore Comments in MYSQL queryClosed   wpDataTables   Updated February 26, 2018 at 7:19am   2 Most recent comment from Isidora Markovic:HI Moxymore,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Sorry for disappointment, but comments in o ...