As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Martin Default settings for tables and chartsClosed   wpDataTables   Updated February 12, 2018 at 5:13pm   4 Most recent comment from Isidora Markovic:Hi Martin,Thank you for your suggestion. However if it appears in requests from more clients we will add to our idea list and look into some possible solutions on plugin side for one of next version ... rezume Conditional formattingClosed   wpDataTables   Updated February 12, 2018 at 1:35pm   2 Most recent comment from Isidora Markovic:Hi Reza,Thank you for your purchase.We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days and also support system that we are using was not functional.Unfortunately ... Adamdenais Error: Network is UnreachableClosed   wpDataTables   Updated February 9, 2018 at 5:57pm   8 Most recent comment from Adamdenais:Once I get my table up and running, I will! Thanks again. Imprint Analytics Editing specific column by different usersClosed   wpDataTables   Updated February 9, 2018 at 5:52pm   2 Most recent comment from Miloš Jovanović:Hi Christina,Thank you for your purchase.Unfortunately all of the features below are not available with the plugin built in features at the moment.As a workaround:1) The only thing that can be possibl ... Sam Santos using a mysql db on localhostClosed   wpDataTables   Updated February 9, 2018 at 5:35pm   10 Most recent comment from Miloš Jovanović:Hi Lalato,You are welcome.At the moment separate connection only allows connecting to one other database but we are working to increase this functionality for future updates so more databases can be c ... jordirubira CREATE TABLEClosed   wpDataTables   Updated February 9, 2018 at 5:09pm   9 Most recent comment from Miloš Jovanović:Hi jordirubira, The error  Unknown column 'advanced_settings' in 'field list'  refers that the plugin just needs to be deactivated/activated again. Glad that you found a solution, hope that eve ... cianmaher Issues with placeholdersClosed   wpDataTables   Updated February 9, 2018 at 4:04pm   8 Most recent comment from Miloš Jovanović:HI cianmaher,No problem at all, glad to hear that everything is working fine now.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCan ... Ricardo Fernandes Relate tablesClosed   wpDataTables   Updated February 9, 2018 at 10:35am   12 Most recent comment from Ricardo Fernandes:You guys are more than 5 stars ;)For sure I will get back to you, when Formidable Forms addon integrate better with wpDt I will buy it on the fly.Then I will buy the Report addon too, as I think it ... samuelhale Plug In Install FailedClosed   wpDataTables   Updated February 9, 2018 at 10:19am   4 Most recent comment from Miloš Jovanović:HI samuelhale,Can you please send me that excel file so I can take a look.Probably you did not set the thousand separator for that column.Best regards. FirstPageMedia Sorting Formula ColumnsClosed   wpDataTables   Updated February 9, 2018 at 7:03am   2 Most recent comment from Isidora Markovic:Hi FirstPageMedia,Thank you for your purchase.Unfortunately that is not possible with built in features of plugin. But you can make it with some workaround. You can add one more column and set Column ... jrmnz Regular expressionsClosed   wpDataTables   Updated February 8, 2018 at 5:17pm   2 Most recent comment from Miloš Jovanović:Hi jrmnz,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible with the plugin built in features at the moment and it requires some code customizat ... jjanicik Width of New/Edit FormClosed   wpDataTables   Updated February 8, 2018 at 4:31pm   6 Most recent comment from Miloš Jovanović:HI jjanicik,Glad to hear that you found a solution and thank you for reporting it back so we can know that his is also a possible option if someone else is trying to achieve something similar.Best re ... CROIXMARIE Didier Display CONTENT FieldClosed   wpDataTables   Updated February 8, 2018 at 4:25pm   6 Most recent comment from CROIXMARIE Didier:MilanThanks for your help. I eventually found the answer in the documentation while browsing though other posts.You may close the ticketDidier“URL link” columns are used to render the hyperlinks ... CROIXMARIE Didier Display CONTENT FieldClosed   wpDataTables   Updated February 8, 2018 at 10:35am   2 Most recent comment from Miloš Jovanović:HI Didier,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most eff ... EricMichaelSay Simple Charts won't displayClosed   wpDataTables   Updated February 8, 2018 at 9:48am   4 Most recent comment from Isidora Markovic:Hi EricMichaelSay,There is some solution that you can use more versions of jquery. You can take a look on this link.