As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Stavros Zakkas Packages and durationClosed   Amelia   Updated November 21, 2022 at 9:46pm   4 Most recent comment from Stanislav Snagovskiy:Dear Stavros,You are welcome, Yes, unfortunately, there is no such option to configure fixed time slots for packages in Amelia.Please let us know if you have any other questions.Have a nice day! Jon Step-by-Step booking 2 on mobileClosed   Amelia   Updated November 21, 2022 at 8:51pm   11 Most recent comment from Miloš Jovanović:Hi, Jon You're welcome, i am happy to be of any assistance, in this case unfortunately it is still not finished,but i can certainly confirm that we have this task on the list for the developers ... Wilhelm Alm Custom fields in manual entryClosed   Amelia   Updated November 21, 2022 at 8:11pm   2 Most recent comment from Stanislav Snagovskiy:Hello Wilhelm, Thank you for reaching out to us.I'm afraid we didn't quite get exactly what you want to achieve. Can you explain to us in a little more detail and maybe send us a couple of s ... Lucas Delete a schedule but without deleting the appointments that already existClosed   Amelia   Updated November 21, 2022 at 8:10pm   2 Most recent comment from Stanislav Snagovskiy:Hello Lucas, Thank you for reaching out to us.You can change your schedule in which case past appointments that already exist will not be deleted, it will only affect new appointments, as well as you ... Jason Cancellation - Returns money automaticaly?Closed   Amelia   Updated November 21, 2022 at 8:06pm   3 Most recent comment from Stanislav Snagovskiy:Hello Jason, Thank you for reaching out to us. I'm afraid, at the moment there's no feature for refunding Customers in Amelia. Therefore, refunds should have proceeded manually through the p ... Michael Stuart Bug version 5.1Closed Pre-purchase questions for wpDataTables   Updated November 21, 2022 at 7:44pm   8 Most recent comment from Miloš Jovanović:Hi, Michael  Sorry for the delay, we don't work weekends. - You're welcome, i am happy to help. Just to comment a bit more on the possible cause, changing the default wp_ prefix is not som ... Howard Tables from CPTsClosed Pre-purchase questions for wpDataTables   Updated November 21, 2022 at 7:10pm   3 Most recent comment from Miloš Jovanović:Hi, Howard And i just forgot to add,you can try out the full features of wpDataTables before purchasing on our sandbox Demo sites ( you can find links for the main plugin Demo as well as add-on D ... Nikola Pitanje y vezi mysql view-aClosed   wpDataTables   Updated November 21, 2022 at 6:14pm   2 Most recent comment from Miloš Jovanović:Pozdrav, Nikola Izvinjavam se na kasnjenju, ne radimo vikendom pa se ceka dodatna 2 dana na odgovor. - Kada koristite JOINS od vise tabela sa nasim pluginom, nazalost nece biti moguce editovanje. Nas ... Riley Editing capabilities not showing upClosed   wpDataTables   Updated November 21, 2022 at 6:09pm   2 Most recent comment from Miloš Jovanović:Hi, RileyPlease refer to the answer on the other ticket , https://tmsplugins.ticksy.com/ticket/3170469/It is not possible to currently edit the Forminator Forms in any way.You can check out our integ ... Riley Editing form entriesClosed Pre-purchase questions for wpDataTables   Updated November 21, 2022 at 6:09pm   2 Most recent comment from Miloš Jovanović:Hi, Riley Sorry for the waiting time.-It is not possible to Edit Forminator Forms in any way.We only have one editable Form integration,  it is the Gravity Form integrations premium add-on.The Grav ... Freddy Straub EventtemplatesClosed Pre-purchase questions for Amelia   Updated November 21, 2022 at 5:23pm   4 Most recent comment from Miloš Jovanović:Hi, Freddy Sorry for the delay.-Unfortunately, at this time we don't have anything available to achieve a use-case like that.We can only set Events into groups by using Event Tags,  then we ca ... Rainer column with link generated from table dataClosed Pre-purchase questions for wpDataTables   Updated November 21, 2022 at 3:42pm   2 Most recent comment from Miloš Jovanović:Hi, RainerFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Tyler Buddyboss Integration not showing Step-By-Step Booking 2.0Closed   Amelia   Updated November 21, 2022 at 2:36pm   6 Most recent comment from Uroš Jovanović:Hello Joshua,Can you please create a separate ticket for this issue so we can perform checks as this is a ticket of another user?Looking forward to hearing from you. Joffrey Amelia - custom placeholdersClosed   Amelia   Updated November 21, 2022 at 2:28pm   2 Most recent comment from Marko Davidović:Hello Joffrey, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You can only use the placeholder that already exists in Amelia. If you would like to s ... Ray Lavery multiple zoom account integrationClosed Pre-purchase questions for Amelia   Updated November 21, 2022 at 2:04pm   2 Most recent comment from Uroš Jovanović:Hello Ray,Thank you for expressing interest in the Amelia plugin.1. Zoom is configured via the JWT application made by the admin here: https://marketplace.zoom.us/. If you want each employee to be ...