Public Tickets
Oliver Bode
Gutschein 10 mal nutzenClosed
Amelia
Updated July 27, 2022 at 7:02am
2
Most recent comment from Marko Davidović:Hello Oliver,
Thank you for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can b ...
Paul Foraker
convert emails to buttonsClosed
wpDataTables
Updated July 26, 2022 at 7:52pm
2
Most recent comment from Miloš Jovanović:Hi, Paul Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ...
GK
Inline editing doesn't work with responsive feature turned onClosed
wpDataTables
Updated July 27, 2022 at 11:22am
12
Most recent comment from Miloš Jovanović:Hi, GKI've been advised by our developers.1.Regarding the behaviour for editing the row in modal, or popover:We have flagged this behaviour as a bug. The developers have identified the issue, a ...
Shannon Albert
conflict with WP media galleryClosed
wpDataTables
Updated July 26, 2022 at 6:44pm
6
Most recent comment from Miloš Jovanović:Hey, Shannon My apologies for such waiting time, sorry about that.-In the latest ChangeLog, i can see devs made this patch note :BugFix: Fixed issue with Gutenberg and editable tables for media upl ...
Dev Adhikari
Custom Field : AttachmentClosed
Amelia
Updated July 26, 2022 at 3:54pm
11
Most recent comment from Miloš Jovanović:Hi, Dev No problem. I will keep following the development for a fix, hoping that the devs make it in time when they launch another update.Fingers crossed.Thank you.
Ovidio
Empty customer_full_name on cancellation emailClosed
Amelia
Updated July 26, 2022 at 1:35pm
10
Most recent comment from Miloš Jovanović:Hi, Ovidio I have confirmation from our QA testing Team, they are able to replicate all of these issues.Thank you very much for helping us to display the "issue behaviour" with the videos, and detai ...
Frédéric Prud\'homme
My employee wants to book an appointment as a clientClosed
Amelia
Updated July 26, 2022 at 12:47pm
4
Most recent comment from Uroš Jovanović:Hello Frédéric,Glad to hear that.Please reach out to us if you have any other questions.
Morten Ellegaard
Custom booking formClosed
Amelia
Updated July 26, 2022 at 12:34pm
6
Most recent comment from Miloš Jovanović:Hi, Morten We will do our best to be as quick as possible, and of course, to provide the most effective support going forward.- I understand exactly what you mean, it is one thing to change labels, ...
Elchin Abdullayev
Translation IssueClosed
Amelia
Updated July 26, 2022 at 11:46am
6
Most recent comment from Miloš Jovanović:Hi, Elchin
Sorry for all the waiting time.
I will get help from our 2nd level Team, to see what's the best way to tackle this issue.
I can still only see English US locale on the booking pa ...
Dr Navneet Goyal
RefundClosed
Amelia
Updated July 26, 2022 at 11:43am
13
Most recent comment from Uroš Jovanović:Hello Navneet,We double-checked from our end and the refund has gone through successfully on the C29th of June, just as you can see on the screenshot below:Can you please double-check that, and in the ...
Rosenyl
PREGUNTAS SOBRE AMELIAClosed
Amelia
Updated July 26, 2022 at 11:37am
2
Most recent comment from Marko Davidović:Hello Rosenyl,
Thank you for reaching out to us.You have the option in Amelia/settings/general settings called Default phone country codeThere you can choose whether you will have a fixed country cod ...
Arash
Packages not showingClosed
Amelia
Updated July 26, 2022 at 11:25am
9
Most recent comment from Uroš Jovanović:Hello Arash,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ...
Danielle jordan
not receiving email notificationsClosed
Amelia
Updated July 26, 2022 at 10:49am
2
Most recent comment from Marko Davidović:Hello Danielle,
Thank you for reaching out to us.An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their ...
David
The client accountClosed
Pre-purchase questions for Amelia
Updated July 26, 2022 at 10:44am
2
Most recent comment from Marko Davidović:Hello David,
Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. Customers can either pay in person or they need to pay up front for the appoin ...
Barry Ritson
Multiple bookings/peopleClosed
Pre-purchase questions for Amelia
Updated July 26, 2022 at 10:15am
2
Most recent comment from Marko Davidović:Hello Barry,
Thank you for your interest in our product.Amelia is a booking plugin for appointments that cannot be transferred to the next day, so it cannot be used for the multiple day's option. ...