We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Leah File Download/DeliveryClosed Pre-purchase questions for wpDataTables   Updated November 6, 2022 at 8:51pm   2 Most recent comment from Miloš Jovanović:Hi, Leah  Sorry for the delay Our plugins are being sold through a reseller (Paddle),  and the only payment methods are PayPal or credit cards. Their receipt contains their VAT number. More about  ... Lime Valley Delete action in table front end ?Closed Pre-purchase questions for wpDataTables   Updated November 6, 2022 at 8:47pm   2 Most recent comment from Miloš Jovanović:Hi, LimeSorry for the delayYes, we have editing features with tables with server-side processing,  such as Manual Tables, SQL Tables, and tables linked to Gravity Forms via Gravity Forms integration ... Ben Server-Side Processing & Row LimitsClosed   wpDataTables   Updated November 5, 2022 at 11:39pm   4 Most recent comment from Miloš Jovanović:Hi, Ben Sorry for replying lateYou're welcome, i am happy to help.Thank you so much for this solution,  we will make sure to make note of it,in case if other users might need it.Please don ... Freddy Straub Automatic employee account creationClosed Pre-purchase questions for Amelia   Updated November 4, 2022 at 3:11pm   2 Most recent comment from Marko Davidović:Hello Freddy, Thank you for reaching out to us.No, this is not possible. You need to create employee in Amelia, and after that, you can create/add an employee role to the WordPress user.If you have an ... Mattias Javascript to reload spTableClosed   wpDataTables   Updated November 4, 2022 at 3:03pm   5 Most recent comment from Miloš Jovanović:Hi, Mattias Thank you very much for sharing your solution with us. i think the suggestion to add a button in the table tools for a possible auto refresh solution  is a good idea for future improvem ... Jake Sauna Booking QuestionClosed Pre-purchase questions for Amelia   Updated November 4, 2022 at 3:00pm   2 Most recent comment from Uroš Jovanović:Hello Jake, Thank you for expressing interest in the Amelia plugin. At the moment, you could create an employee for each sauna you offer, but our developers are working on the "Resources" feature whi ... Anni Toivakainen How to add emloyees like in the demoClosed   Amelia   Updated November 4, 2022 at 2:49pm   4 Most recent comment from Marko Davidović:Hello Anni, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Leny wachtwoord tms winkelClosed   Amelia   Updated November 4, 2022 at 2:31pm   2 Most recent comment from Marko Davidović:Hello Leny, Thank you for reaching out to us.Please check the spam folder. Iny case you can enter the mail that you have used during the purchase and you can click on forgot password and you will be a ... Sergio Amoruso Amelia bookingClosed   Amelia   Updated November 4, 2022 at 2:24pm   2 Most recent comment from Marko Davidović:Hello Sergio, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features ... Alex Form only in EnglishClosed   Amelia   Updated November 4, 2022 at 1:39pm   2 Most recent comment from Marko Davidović:Hello Alex, Thank you for reaching out to us.Amelia inherits the language that is set in WordPress. If you need some string to be translated it is best to use Poedit.If you want to use POEDIT then thi ... Dennis Kind Password according to WP UserClosed   Amelia   Updated November 4, 2022 at 12:59pm   2 Most recent comment from Marko Davidović:Hello Dennis, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Amelia panels are separate entities and if a customer wants to access them they need to ... Mohsen Heshmati Persian Calendar and WooCommerceClosed Pre-purchase questions for Amelia   Updated November 4, 2022 at 12:38pm   2 Most recent comment from Uroš Jovanović:Hello Mohsen,Thank you for expressing interest in the Amelia plugin.Unfortunately, there is currently no option to add the Persian calendar to Amelia, but I have passed this suggestion to our managem ... Romain susbriptions > appointementClosed Pre-purchase questions for Amelia   Updated November 4, 2022 at 12:37pm   4 Most recent comment from Marko Davidović:Hello Romain,Appointments are only for services and the require employee. Once you have completed your employee(s) and service(s) setup, your clients will be ready to start booking appointments. In o ... Justin Gesso Highcharts: Min and Max for Axis Value Removes LineClosed   wpDataTables   Updated November 4, 2022 at 11:02am   6 Most recent comment from Miloš Jovanović:Hi, JustinMy apology,  I just also wanted to ask for a small favour if it is not too much. Would you consider leaving a quick review on this page if you have an account at wordpress.org and a mom ... Matteo SMS notifications won't loadClosed   Amelia   Updated November 4, 2022 at 10:51am   9 Most recent comment from Aleksandar Vuković:Thanks for the feedback, Matteo!We'll definitely let our developers know.