We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Tim Mumford Remaining Balance of DepositsClosed   Amelia   Updated November 28, 2022 at 9:48am   2 Most recent comment from Marko Davidović:Hello Tim, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This is not possible at this time. We are working on it and we are trying to figure out a ... Nick Email notification of appointment creation/cancellation to central admin mailboxClosed Pre-purchase questions for Amelia   Updated November 28, 2022 at 9:47am   4 Most recent comment from Marko Davidović:Hello again Nick, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the ... Nick Showing private capacity for a particular customerClosed Pre-purchase questions for Amelia   Updated November 28, 2022 at 9:46am   4 Most recent comment from Marko Davidović:Hello Nick, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Nick List of appointments by "Created On" dateClosed Pre-purchase questions for Amelia   Updated November 28, 2022 at 9:46am   4 Most recent comment from Marko Davidović:Hello Nick,You are most welcome. We try to help as best as possible but some features are not built in and we can not do anything about it. We wish you all the best. Have a nice day.  Roberto Compra'Closed Pre-purchase questions for Amelia   Updated November 27, 2022 at 11:28pm   2 Most recent comment from Uroš Jovanović:Hello Roberto,Thank you for reaching out to us.Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation ... Stavros Zakkas Amelia Add to calendar with after booking redirectionClosed   Amelia   Updated November 26, 2022 at 12:31am   4 Most recent comment from Stanislav Snagovskiy:Dear Stavros,You are welcome,I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features, the add-to-calendar options can be displa ... Jeremy Woocommerce Product TableClosed   wpDataTables   Updated November 25, 2022 at 9:37pm   2 Most recent comment from Miloš Jovanović:Hi, Jeremy  Thanks for reaching out to us - This table is made as a simple MySQL Products table example, but it is not connected to any WooCommerce data, and the "Buy Now" button is a redirection l ... Andrew Class Id to style mulitple tables from 1 stylesheet.Closed   wpDataTables   Updated November 25, 2022 at 7:53pm   11 Most recent comment from Miloš Jovanović:Hi, Andrew  Thank you for your patience. It seems that i made a solution. This is the CSS i added in the Customize/Custom CSS for this particular table ID 53 : .wpDataTablesWrapper table.wpDataTab ... Jack Scott Customer Able set location and assign to employee to area instead of locationClosed   Amelia   Updated November 25, 2022 at 6:24pm   2 Most recent comment from Stanislav Snagovskiy:Hello Jack, Thank you for reaching out to us.We do support multilocatios, but it does not work quite the way you describe it, well, you can have the Location option in the Employee modal, and you can ... Alexandra Galindo Change the order of locationsClosed   Amelia   Updated November 25, 2022 at 5:36pm   2 Most recent comment from Stanislav Snagovskiy:Hello Alexandra, Thank you for reaching out to us.The only option is to have them in name ascending and name descending order, you can set it under Amelia > Locations:How you set it in the backend wil ... Antonino Search in selectbox/multiselectboxClosed   Powerful Filters for wpDataTables   Updated November 25, 2022 at 5:23pm   4 Most recent comment from Miloš Jovanović:Hi, Antonino You're welcome.Please don't hesitate to open new tickets whenever you have any questions and we will be happy to answer.Thank you Ola Google Calendar integartionClosed   Amelia   Updated November 25, 2022 at 4:15pm   8 Most recent comment from Uroš Jovanović:Hello Ola,Glad to be able to assist you.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.w ... Alexandru Chart with parametersClosed   wpDataTables   Updated November 25, 2022 at 3:16pm   4 Most recent comment from Miloš Jovanović:Hi, Alexandru You're welcome, i am happy to advise and to help as much as possible.Just to make sure that the conclusion was clear, to summarize,the "Follow table filtering" will make the chart ... Jeremie Customize Table : fixed first columClosed   wpDataTables   Updated November 25, 2022 at 2:13pm   10 Most recent comment from Miloš Jovanović:Hi, Jeremie Sorry for the delay- Yes.  You have already sent us that in the previous reply, that is correct, sorry about that.You did explain that you wanted to see if we have something better,and ... Lanx email reminders for customersClosed   Amelia   Updated November 25, 2022 at 1:09pm   2 Most recent comment from Uroš Jovanović:Hello Lanx,Thank you for reaching out to us.In regards to the email reminders, you need to set up a cronjob.cron is a Linux utility that schedules a command or script on your server to run automatic ...