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Public Tickets

Anna Formentin attivazione cron notificheClosed   Amelia   Updated August 22, 2022 at 11:01am   3 Most recent comment from Marko Davidović:Hello , Thank you for reaching out to us. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has ... PeriPeriCreative Error with booking formClosed   Amelia   Updated August 22, 2022 at 10:41am   4 Most recent comment from Marko Davidović:Hello,We are glad to hear that you have found and resolved the issue.If you have any more questions please open another ticket and we will gladly help you there.We wish you all the best. DesignBurst Limited How can I find the Atendee code in back end of website?Closed   Amelia   Updated August 22, 2022 at 10:36am   6 Most recent comment from Marko Davidović:Hello again,An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.Your website ... John Hilla center type in headerClosed   wpDataTables   Updated August 22, 2022 at 10:29am   2 Most recent comment from Miloš Jovanović:Hi, JohnFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ... Francisco Pereiro Always asking for TMS Store Purchase CodeClosed   wpDataTables   Updated August 22, 2022 at 9:48am   2 Most recent comment from Aleksandar Vuković:Hey FranciscoThank you for your purchase.This is not the way the plugin is intended to work.Can you check with your hosting provider if the SSL certificate maybe needs to be updated? If not, would you ... Eugenia Hahn Defining time slotsClosed   Amelia   Updated August 22, 2022 at 9:23am   2 Most recent comment from Uroš Jovanović:Hello Eugenia,Thank you for reaching out to us.For that purpose, you can configure the working hours of the employee the following way:Hope this helps you.Please let us know if you have any other que ... Christoph Schwinghammer UTM parametersClosed   Amelia   Updated August 22, 2022 at 9:38am   23 Most recent comment from Aleksandar Vuković:Hi again ChristophOur developers just confirmed that this was added to the latest update (version 5.2). Can you please update the plugin, purge all the cache and check again? Pilar upgraded to pro but now struggle busClosed   Amelia   Updated August 22, 2022 at 8:54am   3 Most recent comment from Uroš Jovanović:Hello Pilar,Thank you for reaching out to us.Glad to hear that the issue has been resolved.Please let us know if you have any other questions. Augusto Using %CURRENT_USER_LOGIN% in SQL queryClosed   Powerful Filters for wpDataTables   Updated August 19, 2022 at 7:59pm   2 Most recent comment from Miloš Jovanović:Hi, AugustoSorry for the delayIt might be tricky to determine exactly the issue with this SQL Query,i will ask for help from our 2nd level Team if needed;but it will be much easier, if we go back to ... Hank Link WP Users to EmployeeClosed   Amelia   Updated August 19, 2022 at 7:37pm   9 Most recent comment from Miloš Jovanović:Hi, Hank  Sorry for the waiting time You will have to check for all of these users emails,  if they exist in Amelia Customer list, as customers; just as i did for those couple of users; then if you ... Lisa TimeSlotsClosed   Amelia   Updated August 19, 2022 at 7:04pm   2 Most recent comment from Uroš Jovanović:Hello Lisa,Thank you for reaching out to us.All time slots are predefined, based on the service duration. There's no option for customers to choose the duration.  However, there are two options ... Becky Sowemimo Adding Tips to Service Appointments Ahead of TimeClosed   Amelia   Updated August 19, 2022 at 6:59pm   2 Most recent comment from Uroš Jovanović:Hello Becky,Thank you for reaching out to us.For that purpose, you can use the "Extras for services" feature, but because there is no option to choose the amount for a single extra, you could create ... Frank Paladino Time CalculationsClosed   wpDataTables   Updated August 19, 2022 at 5:01pm   2 Most recent comment from Miloš Jovanović:Hi, Frank Sorry for the delayAt this time, we don't have any built-in feature to achieve any kind of calculations with time values, but you can suggest it to our developers - they will do thei ... Lowe Marketing Not showing events in customer or emplyee panelClosed   Amelia   Updated August 19, 2022 at 4:34pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.In regards to the employee panel, you can disable the "Manage their events" option on the Amelia/Settings/Roles settings/Employee page.For the customer panel, yo ... Bill Thomas Adding user input fields for use in a queryClosed   wpDataTables   Updated August 19, 2022 at 4:10pm   4 Most recent comment from Miloš Jovanović:Hi, Bill Firstly my apologies for all the waiting time.  I wanted to double-check everything with our devs, to see if they got any advise to achieve this.At this time, we don't have any nativ ...