As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ondrej Event currencyClosed   Amelia   Updated December 6, 2022 at 9:21am   2 Most recent comment from Uroš Jovanović:Hello Ondrej,Thank you for reaching out to us.Unfortunately, this feature is not currently available, but we have the plan to include this in one of the future updates, but there is no ETA at the mom ... Jeff Question about eventsClosed   Amelia   Updated December 6, 2022 at 9:18am   2 Most recent comment from Marko Davidović:Hello Jeff, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.Amelia doesn't yet have a membership feature, and recurring appointments and packages ... John Conversion PixelClosed Pre-purchase questions for Amelia   Updated December 6, 2022 at 9:13am   2 Most recent comment from Uroš Jovanović:Hello John,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Matthias Amelia DesignClosed Pre-purchase questions for Amelia   Updated December 6, 2022 at 8:10am   2 Most recent comment from Marko Davidović:Hello Matthias, Thank you for your interest in our product.No, our demos are just for show. We do not sell our demos, this is just for showing Amelia possibilities and so that you can play around with ... Venice Ann Cuevas POP for Text/Notes ColumnClosed   wpDataTables   Updated December 5, 2022 at 8:50pm   4 Most recent comment from Miloš Jovanović:Hi, Venice Sorry for the delayI am sorry to disappoint you, but at this time we only have the Edit Modal available as a Pop up for any kind of editing.But this is an interesting idea for a future im ... Sudd Dongre Shortcode on wp menusClosed Pre-purchase questions for wpDataTables   Updated December 30, 2022 at 2:46pm   5 Most recent comment from Miloš Jovanović:Hi, Sudd Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Kenneth Harrell Call To Action Button - How To Edit Text?Closed   Amelia   Updated December 5, 2022 at 7:33pm   2 Most recent comment from Miloš Jovanović:Hi, Kenneth Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Carlos How to find column ID numberClosed   wpDataTables   Updated December 5, 2022 at 7:05pm   2 Most recent comment from Miloš Jovanović:Hi, CarlosFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Johan Activation grey out, not possible to activateClosed   Amelia   Updated December 5, 2022 at 6:48pm   2 Most recent comment from Uroš Jovanović:Hello Johan,Thank you for reaching out to us.If you see this screen, that means that you still have the Lite version of the plugin installed: The Lite version needs to be deactivated/deleted, and the ... John Theme or Formatting for Forms & Master DetailsClosed   Master-Detail Tables for wpDataTables   Updated December 5, 2022 at 4:49pm   4 Most recent comment from Miloš Jovanović:Hi, John Sorry for the waiting time.That would be best, if you can find any example, then i will advise and check if we already have a built-in solution to achieve the look as you need it.Thank you John Limit # of Records a User Can CreateClosed   Powerful Filters for wpDataTables   Updated December 5, 2022 at 4:48pm   8 Most recent comment from Miloš Jovanović:Hi, John You're welcome, i am happy to advise.Please don't hesitate to create new tickets for any questions you might haveHave a nice day! Yamato Amelia fails creating Google Calendar schedule in a specific conditionClosed   Amelia   Updated December 5, 2022 at 4:18pm   2 Most recent comment from Uroš Jovanović:Hello Yamato,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Tahlia Customers not receiving email with username and 'set password' linkClosed   Amelia   Updated December 5, 2022 at 3:27pm   8 Most recent comment from Uroš Jovanović:Hello Tahlia,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Gerhard Reus Hide Spots Count on Event CalendarClosed   Amelia   Updated December 5, 2022 at 2:38pm   2 Most recent comment from Uroš Jovanović:Hello Gerhard, Please try the following CSS and let me know if it works or not: .amelia-app-booking #amelia-booking-wrap #am-event-calendar-page.am-wrap .am-event-spots-left {     display: none !im ... Alex Warren NotificationsClosed   Amelia   Updated December 5, 2022 at 2:35pm   4 Most recent comment from Marko Davidović:Hello Alex, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ...