We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Elion Display serviceClosed   Amelia   Updated November 23, 2022 at 8:09pm   4 Most recent comment from Stanislav Snagovskiy:Dear Elion,I am delighted to hear that this has been resolved. Thank you for letting us know. I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin� ... Laurent API RESTClosed   Amelia   Updated December 6, 2022 at 2:44pm   13 Most recent comment from Aleksandar Vuković:Hi again Daniel.For all post-booking actions use url:  /wp-admin/admin-ajax.php?action=wpamelia_api&call=/bookings/success/[BOOKING_ID] jsonData = {             "type": "appointment",       ... Yann missing translation - Recurring AppointmentClosed   Amelia   Updated November 23, 2022 at 5:07pm   2 Most recent comment from Uroš Jovanović:Hello Yann,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Denis Option in Amelia WPClosed Pre-purchase questions for Amelia   Updated November 23, 2022 at 4:58pm   4 Most recent comment from Uroš Jovanović:Hello Denis,You can hide the employee selection field on the Amelia/Customize page.Please let me know if you need further assistance. Sandeepa Intgration questions before suggesting the Amelia solution to a clientClosed Pre-purchase questions for Amelia   Updated November 23, 2022 at 3:35pm   4 Most recent comment from Uroš Jovanović:Hello Sandeepa,Unfortunately, this cannot be configured in Amelia that way at the moment, as there is no option to add conditional logic to the custom fields.I have passed this suggestion to our mana ... Mitch Rayborn NotificationsClosed   Amelia   Updated November 23, 2022 at 3:26pm   7 Most recent comment from Uroš Jovanović:Hello Mitch,Thank you for clearing that up.Can you please provide me with the URL of your website as well and I will provide you with an update on this?In regards to the booking form starting on Sund ... James Turner making sticky columns and rowsClosed   Master-Detail Tables for wpDataTables   Updated November 23, 2022 at 2:04pm   2 Most recent comment from Miloš Jovanović:Hi, James Thanks for reaching out to us- Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built-in features at the moment or some simple CSS. ... Mario Hartmann Resend confirmation mail or/and zoom LinkClosed   Amelia   Updated November 23, 2022 at 1:53pm   2 Most recent comment from Marko Davidović:Hello Mario, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.What you can do is, you can cancel that appointment and in a couple of seconds you can ap ... Kirstin Remove Repeat Booking OptionClosed   Amelia   Updated November 23, 2022 at 1:08pm   6 Most recent comment from Marko Davidović:Hello Kirstin,We have answered to this question bellow"When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When ... Andrzej Trzcinski The problem with creating a table and a chart with highlighting % values, negative values, as well as highlighting the highest and lowest values in a given row of the table with colorClosed   wpDataTables   Updated November 23, 2022 at 1:02pm   6 Most recent comment from Miloš Jovanović:Hi, Andrzej I am not a developer, and our support in general covers helping with any kind of built-in options that are available for the plugin.For the features/options that are still not available ... Brad Google Calendar Integration : Populate Amelia Calendar ViewClosed   Amelia   Updated November 23, 2022 at 1:00pm   4 Most recent comment from Marko Davidović:Hello Brad,Unfortunately, currently, this feature is not built-in in Amelia. This is not possible to achieve since we have made the integration with them they did not make one with us.So you can not s ... Konstantina Plugin LanguageClosed Pre-purchase questions for Amelia   Updated November 23, 2022 at 12:58pm   2 Most recent comment from Uroš Jovanović:Hello Konstantina,Thank you for expressing interest in the Amelia plugin.Please note that we do not have translators in our company, so all translated languages Amelia has have been translated by our ... Euan Use Amelia for rentalClosed Pre-purchase questions for Amelia   Updated November 23, 2022 at 12:53pm   2 Most recent comment from Uroš Jovanović:Hello Euan,Thank you for reaching out to us.Our plugin currently supports time slot booking during one day, so if it is just renting of co-working space for a couple of hours a day, then it is possib ... Ross Auto-Increment ColumnClosed   wpDataTables   Updated November 23, 2022 at 12:23pm   6 Most recent comment from Miloš Jovanović:Hi, Ross I can completely understand where you're coming from, and that you need this specific solution for your use-case,but unfortunately, the custom workaround with JS is the only one we ha ... mostodimalto Showing number of available placeClosed   Amelia   Updated November 23, 2022 at 11:07am   2 Most recent comment from Marko Davidović:Hello Matteo, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features ...