As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Frank Lock on EditClosed Pre-purchase questions for wpDataTables   Updated February 22, 2023 at 5:33pm   6 Most recent comment from Miloš Jovanović:Hi, Frank.Just following up on this use-case.I double-checked with our developers in the meantime,and unfortunately they just confirmed that it is not possible to achieve this with any of the built- ... Frank Unable to UpdateClosed   wpDataTables   Updated February 13, 2023 at 7:37pm   4 Most recent comment from Miloš Jovanović:Hi, Frank Thanks for reaching out to us.I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to cre ... Tiago De Mesquita Automate creation of wpdata tables.Closed   wpDataTables   Updated February 13, 2023 at 7:18pm   2 Most recent comment from Miloš Jovanović:Hi, TDM  Sorry for the delayed response, we had a break over the weekend. - When you move your wpDataTables installation and you wish to migrate all tables and settings without having to recreate ev ... Chris Issue in your demoClosed Pre-purchase questions for wpDataTables   Updated February 13, 2023 at 3:49pm   2 Most recent comment from Miloš Jovanović:Hi, Chris  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Linda Amelia booking form is not loadingClosed Pre-purchase questions for Amelia   Updated February 13, 2023 at 3:29pm   12 Most recent comment from Uroš Jovanović:Hello Naomi,Thank you for reaching out to us.Can you please create a separate ticket for this issue and we will assist you with this?Looking forward to your reply. karly matzen Amelia not workingClosed   Amelia   Updated February 13, 2023 at 2:54pm   15 Most recent comment from Uroš Jovanović:Hello Karly,Can you please test it out now and let me know if it works or not?Looking forward to your reply. Francesca Kendall CatelogueClosed   Amelia   Updated February 13, 2023 at 2:48pm   3 Most recent comment from Uroš Jovanović:Hello Francesca,Thank you for reaching out to us.That option is only available in the 2.0 booking forms (both stepbystep and catalog).Please let me know if you have any other questions. Rachel Rinberg How to change the placement of 'bringing extra people'Closed   Amelia   Updated February 13, 2023 at 2:41pm   4 Most recent comment from Marko Davidović:Hello Rachel,What you want to achieve is not possible at this time. There is no more information that we can give you.  Unfortunately what you want to achieve is not possible.We wish you all the best ... Giovanni Ferricchio Amelia service packages do not work when there are limitations on the weekly purchase of servicesClosed   Amelia   Updated February 13, 2023 at 2:31pm   4 Most recent comment from Uroš Jovanović:Hello Giovanni,Thank you very much for your patience.At the moment, there is no option to limit the number of appointments that a customer can book through a package in a certain period of time.We ha ... Paul Aage Aasheim Missing labels / Help textClosed   Amelia   Updated February 13, 2023 at 2:04pm   9 Most recent comment from Marko Davidović:Hello Paul, We just got the feedback from our colleagues and they have told us that and unfortunately, this is not possible at this time to achieve. But this should be implemented as an option in the ... Filippos Sdralias LOG Table WP DBClosed   Amelia   Updated February 13, 2023 at 1:56pm   2 Most recent comment from Marko Davidović:Hello Filippos, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This is stored in your database with your hosting provider. You can delete those appo ... Paul Aage Aasheim How to show the calendar for customersClosed   Amelia   Updated February 13, 2023 at 1:41pm   14 Most recent comment from Miloš Jovanović:Hi, Paul Sorry for replying late, we had a break for the weekend.No problem at all.We will certainly do our best to work on all your suggested improvements.As colleague Aleksandar said on the other ... Lee Lin Frontend DisplayClosed   Amelia   Updated February 13, 2023 at 1:37pm   15 Most recent comment from Marko Davidović:Hello Lee, One again we thank you very much for your kind words, every praise and support means a lot to us. As a small token of our attention, we are sending you these two SMS coupons 090B57DD and ... Kylie Group bookings in existing time slot are automatically approvedClosed   Amelia   Updated February 13, 2023 at 1:20pm   8 Most recent comment from Uroš Jovanović:Hello Kylie,Thank you for the admin access and your patience.Can you please update the plugin to the latest version, test it out, and let me know if it works fine or not?Looking forward to your reply ... Manfred Google calendar integration as easy as with CalendlyClosed   Amelia   Updated February 13, 2023 at 1:09pm   4 Most recent comment from Marko Davidović:Hello Manfred,We thanky ou for your suggestion hopefully this suggestions will have plenty of votes.If you have any more questions please open a new separate ticket for each question and we will glad ...