As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jeff Moss Plugin ActivationClosed   wpDataTables   Updated February 20, 2023 at 2:07pm   9 Most recent comment from Aleksandar Vuković:Hi again Jeff.I'm glad to hear you were able to bypass the activation issue.As for the dashboards - Something like this can't be created with the built-in features of the plugin, but maybe y ... Tobias Nørbygaard payment capture dateClosed   Amelia   Updated February 20, 2023 at 1:46pm   2 Most recent comment from Marko Davidović:Hello Tobias, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this link https://featur ... Ivan Oung How to configurate to fit my clients need before I buyClosed Pre-purchase questions for Amelia   Updated February 20, 2023 at 1:27pm   2 Most recent comment from Marko Davidović:Hello Ivan, Thank you for your interest in our product.You should be able to achieve this with Amelia's events. You can create as many events as you need and they last as long as you need them.A ... Roshan Sujeebun Custom pricing is not user friendly for customerClosed   Amelia   Updated February 20, 2023 at 1:06pm   4 Most recent comment from Uroš Jovanović:Hello Roshan,Glad to be able to assist you.Please let me know if you have any other questions. atelierdosul Bug - Services not showingClosed   Amelia   Updated February 20, 2023 at 12:02pm   4 Most recent comment from Marko Davidović:Hello atelierdosul, Thank you for reaching out to us.Amelia is suitable and it adapts to laptops, tablet and mobile. Of course, different views have a different layouts. But we went on your site from ... Steve A few pre purchase questionsClosed Pre-purchase questions for Amelia   Updated February 20, 2023 at 11:49am   2 Most recent comment from Marko Davidović:Hello Steve, Thank you for your interest in our product.1. Form the videos in can see that the user must select a service and then a staff member before choosing a date. Is it possible for the user t ... Rogelio Argüello Employee panel passwordClosed   Amelia   Updated February 20, 2023 at 11:17am   11 Most recent comment from Uroš Jovanović:Hello Rogelio,Glad to hear that. In the meantime, please let me know if you have any other questions. Christina Firriolo Changing From Lite to BasicClosed   Amelia   Updated February 20, 2023 at 7:31am   2 Most recent comment from Marko Davidović:Hello Christina,  Thank you for contacting us. We are sending you the latest version of Amelia in the attachment and a short instruction on how to update Amelia to the latest version. Go to Amelia Se ... Robert Sanchez add-ons for packagesClosed Pre-purchase questions for Amelia   Updated February 20, 2023 at 6:55am   2 Most recent comment from Marko Davidović:Hello Robert, Thank you for your interest in our product. Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this link htt ... Matthew Bambrick Unable To Continue To BookClosed   Amelia   Updated February 20, 2023 at 6:55am   2 Most recent comment from Marko Davidović:Hello Matthew, Thank you for reaching out to us. We went on your site but we can book an appointment As far as we can everything is working and we do not see any issues. If you have any more question ... Morgan Wright Package EventsClosed Pre-purchase questions for Amelia   Updated February 20, 2023 at 6:50am   2 Most recent comment from Marko Davidović:Hello , Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there ha ... Antonio Moreira Da silva Problème téléphone et email obligatoireClosed   Amelia   Updated February 20, 2023 at 6:46am   2 Most recent comment from Marko Davidović:Hello Antonio, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this link https://feat ... Josh Castro Pre-purchase questionsClosed Pre-purchase questions for Amelia   Updated February 20, 2023 at 6:08am   2 Most recent comment from Marko Davidović:Hello Josh, Thank you for reaching out to us. 1. Unfortunately, currently, this feature is not built-in in Amelia. With Amelia, you can either charge the amount right away or you can set on on-site p ... Will Holt Updating tables from csvClosed Pre-purchase questions for wpDataTables   Updated February 20, 2023 at 3:19am   2 Most recent comment from Miloš Jovanović:Hi, Will.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Martin Sims Table displayClosed   wpDataTables   Updated February 20, 2023 at 2:46am   5 Most recent comment from Miloš Jovanović:Hi, Martin.Sorry for replying late.We had a break during our national holiday which additionaly slowed down the response times.You are very welcome, i am happy to provide any possible ideas for workar ...