Public Tickets
Falko Alexander
pending statusClosed
Amelia
Updated January 30, 2023 at 9:09pm
2
Most recent comment from Aleksandar Vuković:Hello Falko.If you access this service setting, and you can verify the appointment status is set to "Approved", then the only other thing that could happen is that this service's minimum capacit ...
Olav
localisationClosed
Amelia
Updated January 30, 2023 at 8:45pm
2
Most recent comment from Aleksandar Vuković:Hello Olav.Thank you for reaching out to us.Amelia doesn't have any date/time format settings. It inherits everything from WordPress, so please access your General Settings and change the format ...
Quentin NORMAND
Mail NotificationClosed
Amelia
Updated January 30, 2023 at 7:07pm
4
Most recent comment from Aleksandar Vuković:You're welcome, Quentin.Please feel free to reach out to us if you have any further questions or concerns!
Elodie
Localwp error 500Closed
Pre-purchase questions for Amelia
Updated January 30, 2023 at 7:06pm
16
Most recent comment from Aleksandar Vuković:Hey FrankThank you very much for pointing this out to us.I forwarded the ticket to our developers so they can take a look. I'll let you know if they have any feedback or questions.
Ola
Cant´t scroll down in my table no scroll bar as admin.Closed
wpDataTables
Updated January 30, 2023 at 5:56pm
4
Most recent comment from Miloš Jovanović:Hi, Ola.You're welcome, i am happy to help.I am delighted to hear that this has been resolved! Thank you for letting us know. Anything else that we could assist with, please don't hesitate ...
Corey
Premium Question - Advanced LookupClosed
Pre-purchase questions for wpDataTables
Updated January 30, 2023 at 4:18pm
6
Most recent comment from Miloš Jovanović:Hi, CoreyThe only nested method i know of is by using our Nested JSON method, If you wish to try making a JSON file that has multiple levels.But i am not 100% sure, to be honest, this topic is not m ...
Hervé
Editing titles, texts and paragraphsClosed
Pre-purchase questions for wpDataTables
Updated January 30, 2023 at 2:41pm
4
Most recent comment from Miloš Jovanović:Hi, Hervé You're welcome, i am happy to help.No problem at all, we will be here if you have any additional questions about the subject we cover on this ticket;or if you have any new/unrelated q ...
Rogelio Argüello
Team or employee loginClosed
Amelia
Updated January 30, 2023 at 2:09pm
2
Most recent comment from Marko Davidović:Hello Rogelio,
Thank you for reaching out to us.Yes, to both.1. You need to enable those permissions to your employees in role settings2. Yes, you can create a manager role and the manager can see and ...
Carmen Braga
Events behaviour on back end/Zoom intergrationClosed
Amelia
Updated January 30, 2023 at 1:37pm
4
Most recent comment from Uroš Jovanović:Hello Carmen,Thank you for the credentials.Can you please provide me with the admin login URL so I can log in and test it out?Looking forward to your reply.
atelierdosul
Button Book NowClosed
Amelia
Updated January 30, 2023 at 1:26pm
5
Most recent comment from Uroš Jovanović:Hello,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ...
Samuel LIu
can not upload excelClosed
wpDataTables
Updated January 30, 2023 at 1:26pm
2
Most recent comment from Miloš Jovanović:Hi, Samuel
Thanks for reaching out to us
-It seems like the wpDataTables counter got stuck in the database, and now it's trying to add a new table with an existing ID.
If you have access to y ...
César Yucra
Only 1 reservationClosed
Amelia
Updated January 30, 2023 at 12:44pm
2
Most recent comment from Uroš Jovanović:Hello César,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ...
Darren Moore
Booking an event with max capacity but variable pricing bandsClosed
Amelia
Updated January 30, 2023 at 12:41pm
2
Most recent comment from Marko Davidović:Hello Darren,
Thank you for reaching out to us.
You should be able to achieve this relatively easily. When you create events you have option called maxim allowed spots
Just set that to 10 and that sh ...
Tania Hiatt
Wordpress loginClosed
Amelia
Updated January 30, 2023 at 12:39pm
4
Most recent comment from Uroš Jovanović:Hello Tania,Thank you for clearing that up.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ...
Paul Kim
SMS service not availableClosed
Amelia
Updated January 30, 2023 at 12:35pm
18
Most recent comment from Miloš Jovanović:Hi, Paul Thank you. If you get the chance, it would be awesome to see a review in at least one, or all three places,and we will gift you the SMS credit, just as a token of appreciation.Let us know ...