As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Alison Watson Maston WP DataTables gives error "* file does not existClosed   wpDataTables   Updated February 20, 2023 at 12:45am   6 Most recent comment from Miloš Jovanović:Hi, Diana Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... James Joy Multiple users editing dataClosed   wpDataTables   Updated February 20, 2023 at 12:41am   2 Most recent comment from Miloš Jovanović:Hi, James  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Heather Gearan rows disappear on sortClosed   wpDataTables   Updated February 20, 2023 at 12:21am   12 Most recent comment from Miloš Jovanović:Hi, Heather Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Enrique Bosquet The edit option is missingClosed   wpDataTables   Updated February 18, 2023 at 5:43pm   2 Most recent comment from Miloš Jovanović:Hi, Enrique Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Dragan Panic hot to edit Excel or CSV table using wpDataTable?Closed   wpDataTables   Updated February 18, 2023 at 4:58pm   5 Most recent comment from Miloš Jovanović:Hi, Dragan.Firstly i apologise for the waiting time once again.Thank you for your patience.-Yes, my apology for that, sometimes i can go into "too much details", i am working on improving that and m ... MOHAMMED ASHFAN MAMDU Front End Not Displaying TableClosed Pre-purchase questions for wpDataTables   Updated February 18, 2023 at 4:06pm   5 Most recent comment from Miloš Jovanović:Hi, Mohammed.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Kyra Sundance Master Detail appearing blank fieldsClosed   Master-Detail Tables for wpDataTables   Updated February 17, 2023 at 9:45pm   6 Most recent comment from Miloš Jovanović:Hi, Kyra Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Johann Wiebe TreemapClosed   wpDataTables   Updated February 17, 2023 at 9:44pm   2 Most recent comment from Miloš Jovanović:Hi, Johann Thanks for reaching out to us.I am sorry to disappoint you, but currently our developers did not add the Treemap as built-in option for HighCharts.If you wish to see this added in the fu ... Zachary Kann Failure to create tableClosed   wpDataTables   Updated February 17, 2023 at 9:24pm   4 Most recent comment from Miloš Jovanović:Hi, Zachary Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets and we also had our National Holiday. I am sorry ... Tony Goedde Indexing searchable dataClosed   wpDataTables   Updated February 17, 2023 at 8:31pm   4 Most recent comment from Miloš Jovanović:Hi, Tony.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Gernot Rominger resize image in the master detail pageClosed   Master-Detail Tables for wpDataTables   Updated February 17, 2023 at 7:07pm   2 Most recent comment from Miloš Jovanović:Hi, Gernot Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Syed Omar Removing "All" from dropdown in tablesClosed   wpDataTables   Updated February 17, 2023 at 6:52pm   4 Most recent comment from Miloš Jovanović:Hi, Syed Apology for this late reply, we had our National Holiday.You're very welcome. I am happy to help.As you know, please don't hesitate to reach out to us with new tickets whenever y ... Georgi Vasilev Not working since updating to latest versionClosed   Amelia   Updated February 17, 2023 at 2:56pm   11 Most recent comment from Uroš Jovanović:Hello Georgi,You could reach out to them and tell them that the database is not being updated if there is a new field added to one of the tables in the database.Please let me know if you need further ... Casper Critical Bug: Booking not added to cartClosed   Amelia   Updated February 17, 2023 at 2:53pm   8 Most recent comment from Uroš Jovanović:Hello Casper,Can you reach out to your hosting provider to assist you with this as there seems to be some security measure that blocks the event from being added to the cart?Looking forward to your r ... Abigail "Learn more" for Extras uncollapsed in booking formClosed   Amelia   Updated February 17, 2023 at 1:55pm   2 Most recent comment from Uroš Jovanović:Hello Abigail,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ...