Public Tickets
Patrick Guillaume
Services and extrasClosed
Amelia
Updated January 31, 2023 at 10:55am
4
Most recent comment from Uroš Jovanović:Hello Patrick,Glad to be able to assist you.Just to let you know, we are working on the other ticket you created and we will respond to you as soon as possible.Thank you for your patience.
Tomer Eini
Email and SMS notifications not sending properlyClosed
Amelia
Updated January 31, 2023 at 10:35am
4
Most recent comment from Aleksandar Vuković:Hi again Tomer.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient wa ...
Jad Saleh
cant view packagesClosed
Amelia
Updated January 31, 2023 at 10:34am
6
Most recent comment from Uroš Jovanović:Hello Jad,Glad to be able to assist you.Please let me know if you have any other questions.
Emma Pier
Employees visible forClosed
Amelia
Updated January 31, 2023 at 10:33am
4
Most recent comment from Aleksandar Vuković:You're welcome, Emma, glad I could help.Please feel free to reach out to us if you have any further questions or concerns!
Kjell Jansson
Amelia Booking PluginClosed
Amelia
Updated January 31, 2023 at 10:25am
4
Most recent comment from Aleksandar Vuković:Hi again Kjell.You need to deactivate the license either through Amelia/Settings/Activation on mybookings.pro site, and then activate it on another site; Or by clicking the Manage Domains button in ...
Chris
Custom FieldsClosed
Amelia
Updated January 31, 2023 at 10:24am
4
Most recent comment from Uroš Jovanović:Hello Chris,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
There are a few places with reviews about plugins tha ...
joshua mccloskey
Adding Coupons For All EventsClosed
Amelia
Updated January 31, 2023 at 10:02am
2
Most recent comment from Marko Davidović:Hello joshua,
Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. But it is a good suggestion. I will forward your suggestion to our developers, we are c ...
Marcel
Broken websiteClosed
Amelia
Updated January 31, 2023 at 9:52am
3
Most recent comment from Marko Davidović:Hello Marcel,
Thank you for reaching out to us.We are glad to hear that everything is working now. We did not encounter such issue and Amelia can be updated automatically or we would have tens of thou ...
Abdulrahman tahan
cancelled ticket by mistakeClosed
Amelia
Updated February 1, 2023 at 9:47am
3
Most recent comment from Marko Davidović:Hello Abdulrahman tahan,We just got the feedback from our colleagues and they have told us that unfortunately, once you cancel your subscription we can not activate it again. But you can buy a new lic ...
Grace
Attachment Custom FieldClosed
Amelia
Updated January 31, 2023 at 9:06am
2
Most recent comment from Marko Davidović:Hello Grace,
Thank you for reaching out to us.Custom fields are tied to the appointment, so you need to click on edit appointment and there you will be able to see all custom fields that your clients ...
César Yucra
Select several options in a fieldClosed
Amelia
Updated January 31, 2023 at 7:45am
6
Most recent comment from Marko Davidović:Hello César,
You are most welcome, we try to help as best as we can. If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice ...
Duncan Richardson
AppointmentsClosed
Amelia
Updated January 30, 2023 at 9:44pm
4
Most recent comment from Aleksandar Vuković:You're welcome, Duncan.Let me know if there's anything else I can do to help.
Nikhil
Remove "need help"Closed
Amelia
Updated January 30, 2023 at 9:16pm
2
Most recent comment from Aleksandar Vuković:Hello Nikhil.Since this is in the back-end, you'd need to install the "Add Admin CSS" plugin and in it, add the following CSS:
.am-help-button {
display: none !important;
}Let me know if the ...
César Yucra
Send invoices and display contractsClosed
Amelia
Updated January 30, 2023 at 9:12pm
5
Most recent comment from Uroš Jovanović:Hello César,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
There are a few places with reviews about plugins t ...
Falko Alexander
pending statusClosed
Amelia
Updated January 30, 2023 at 9:09pm
2
Most recent comment from Aleksandar Vuković:Hello Falko.If you access this service setting, and you can verify the appointment status is set to "Approved", then the only other thing that could happen is that this service's minimum capacit ...