As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Debbie van Cleef Amelia lacks too much functionality for pilates/yoga studioClosed   Amelia   Updated February 13, 2023 at 1:21pm   12 Most recent comment from Miloš Jovanović:Hi, Debbie  I have checked and all of these features are planned, but unfortunately, we are not able to promise a timeline when each of them will get started exactly, because our developers have a ... Geoffrey Stertz Columns DisappearingClosed   wpDataTables   Updated February 13, 2023 at 12:45pm   14 Most recent comment from Miloš Jovanović:Hi, Geoffrey  Sorry for the waiting time. Unfortunately, the issue still needs the code editing workaround, our devs did not implement a fix for this yet. 1. In regards to adding new rows, i can no ... Sandra Groenescheij Iphone reservations not coming throughClosed   Amelia   Updated February 13, 2023 at 12:37pm   4 Most recent comment from Marko Davidović:Hello Sandra,My apologies you sed reservations so we thought that you are talking about the appointment. Now we understand that you are talking about notifications for those appointments. We have tes ... Otavio Darowisch Ativação de PluginClosed   Amelia   Updated February 13, 2023 at 12:07pm   2 Most recent comment from Uroš Jovanović:Hello Otavio,Thank you for reaching out to us.Please check the following article on how to update the plugin to the latest version:Updating the plugin to the latest version GiacomoDoni Notification and possibility to choose timeClosed   Amelia   Updated February 13, 2023 at 11:51am   2 Most recent comment from Marko Davidović:Hello GiacomoDoni, Thank you for reaching out to us.1. If I create an event with one date and 2 times, the person who books cannot choose the time and the customer is with the person booked on both t ... David FunctionailityClosed   Amelia   Updated February 13, 2023 at 11:28am   6 Most recent comment from Uroš Jovanović:Hello David,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Graeme Clemett IntegrationClosed Pre-purchase questions for Amelia   Updated February 13, 2023 at 11:20am   2 Most recent comment from Uroš Jovanović:Hello Graeme,Thank you for reaching out to us.Yes, Amelia has integration with Zoom, you can read more about it at the following link.Please let me know if you have any other questions. Gretchen Need to delete messed up eventsClosed   Amelia   Updated February 13, 2023 at 11:17am   2 Most recent comment from Uroš Jovanović:Hello Gretchen,Thank you for reaching out to us.At the moment, it is only possible to cancel events, but we will add the option to delete events in the near future.Please let me know if you have any ... Jiri Title positioningClosed   Amelia   Updated February 13, 2023 at 11:15am   2 Most recent comment from Uroš Jovanović:Hello Jiri,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feature ... Gamas Chang Disable "Select Service" step?Closed   Amelia   Updated February 13, 2023 at 11:12am   2 Most recent comment from Uroš Jovanović:Hello Gamas,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Eric Kirmse Google Kalender vorher eingegebene Termine in Amelia übernehmenClosed   Amelia   Updated February 13, 2023 at 10:14am   2 Most recent comment from Uroš Jovanović:Hello Eric,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Miroslav Kulanga Permalink for Detail pageClosed   Master-Detail Tables for wpDataTables   Updated February 13, 2023 at 9:41am   7 Most recent comment from Aleksandar Vuković:Thank you for your vote, Kyra.We will forward it to our developers again, but I just wanted to update everyone by saying that this is already in our developers' queue, so it should be implement ... Diana DAGUERRE Appointment availabilityClosed   Amelia   Updated February 13, 2023 at 7:17am   6 Most recent comment from Marko Davidović:Hello Diana,Please try it out and let us know how it goes.We wish you all the best. Have a nice day.  Darin Short Maximum EmployeesClosed Pre-purchase questions for Amelia   Updated February 13, 2023 at 7:09am   2 Most recent comment from Marko Davidović:Hello Darin, Thank you for reaching out to us. There are no limitations in Amelia and Amelia's performance and your site performance doesn't depends on us since Amelia is not a SaaS it is a ... Rokas Social login to AmeliaClosed   Amelia   Updated February 13, 2023 at 7:08am   2 Most recent comment from Marko Davidović:Hello Rokas, I'm afraid that we didn't quite get what you are asking us exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the best. ...