Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Brenda Van Brabant terugbetalingClosed   Amelia   Updated January 27, 2023 at 12:53pm   2 Most recent comment from Uroš Jovanović:Hello Brenda,Thank you for reaching out to us.We have submitted your refund request and you will receive your money back in the next 5-7 business days.Please let me know if you have any other questio ... Juan Bacchella Appointment - SuscriptionClosed Pre-purchase questions for Amelia   Updated January 27, 2023 at 12:50pm   6 Most recent comment from Marko Davidović:Hello Juan,Amelia has something similar. With our packages of services that are part of Amelia Pro licenses you can create a package of 10 appointments and your customer can buy 10 appointments packag ... Michael resourcesClosed   Amelia   Updated January 27, 2023 at 11:49am   2 Most recent comment from Aleksandar Vuković:Hello Michael. Please check these points: 1. Is the service visible on the site?  2. If it is, is the employee assigned to this service? 3. If he is, check his working hours. Working hours where ser ... Supercleanga The web site is downClosed   Amelia   Updated January 27, 2023 at 11:29am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Do you have issue with site or with Amelia? If you have issues with your site and of your site is down please contact your hosting provider. This is the issue f ... Suresh Rathore StripeClosed Pre-purchase questions for Amelia   Updated January 27, 2023 at 11:28am   2 Most recent comment from Uroš Jovanović:Hello Suresh,Thank you for reaching out to us.The online payment methods are only available in the premium version of the Amelia plugin.Please let me know if you have any other questions. Adrian Fisse Please refundClosed   Amelia   Updated January 27, 2023 at 10:45am   2 Most recent comment from Uroš Jovanović:Hello Adrian,Thank you for reaching out to us.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit ... Kenny Griffin User With Multiple RolesClosed   Amelia   Updated January 27, 2023 at 10:14am   4 Most recent comment from Marko Davidović:Hello Kenny,Because different roles have different permission and this will create conflict within Amelia. I'll kindly ask you to add it as a feature suggestion on this link https://features.wp ... Yaniv Feldman Day Schedule displayClosed   Amelia   Updated January 27, 2023 at 10:12am   4 Most recent comment from Marko Davidović:Hello Yaniv,We're sorry you feel that way, but we've added a lot of features to Amelia lately. The big number of those was voted by our users. You can check all that in our changelog. If on ... César Yucra remove banner promoteClosed   Amelia   Updated January 27, 2023 at 10:06am   3 Most recent comment from Aleksandar Vuković:Hello César.Thanks for letting us know you resolved the issue.Please feel free to reach out to us if you have any further questions or concerns! Adrian Fisse Refund / downgrade to 1 licence from 3Closed   Amelia   Updated January 27, 2023 at 10:06am   4 Most recent comment from Uroš Jovanović:Hello Jason,Thank you for reaching out to us.Yes, it is that simple. You will simply need to deactivate your current activation and activate it with the new purchase code you get when you purchase a ... Manon Amelia functionalityClosed   Amelia   Updated January 27, 2023 at 9:16am   4 Most recent comment from Aleksandar Vuković:Hello again Manon.I don't know if something like this will be possible through Amelia. My idea would be to create a service that has different settings, so it has to be booked 4 weeks in advance ... César Yucra Eliminate "line Support request"Closed   Amelia   Updated January 27, 2023 at 7:56am   3 Most recent comment from Marko Davidović:Hello César, Thank you for reaching out to us.We are glad to hear that, and we thank you for sharing your solutions with us.If you have any more questions please open a new separate ticket for each q ... [email protected] blocked timeClosed Pre-purchase questions for Amelia   Updated January 27, 2023 at 7:29am   7 Most recent comment from Marko Davidović:Hello Willy,In that case please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for: ... Michael Kramer Location functions are too specificClosed   Amelia   Updated January 26, 2023 at 11:20pm   5 Most recent comment from Uroš Jovanović:Hello Michael,Glad to be able to assist you.Please let me know if you have any other questions. Supercleanga The web site is downClosed   Amelia   Updated January 26, 2023 at 11:19pm   5 Most recent comment from Uroš Jovanović:Hello,Please let me know what is exact on your website at the moment and I will assist you with this.Looking forward to your reply.