As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Martin Sims Changing the data displayedClosed   wpDataTables   Updated February 21, 2023 at 8:00pm   5 Most recent comment from Miloš Jovanović:Hi, Martin.No problem, i am happy to advise as much as our support can provide.I hope that these informations might help as an idea what might be achieved if your developer modifies one of our dataC ... roman sadowski table functionalityClosed Pre-purchase questions for wpDataTables   Updated February 21, 2023 at 6:49pm   2 Most recent comment from Miloš Jovanović:Hi, RomanFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Michael D\'Onofrio Table Data disappearsClosed   wpDataTables   Updated February 21, 2023 at 4:25pm   2 Most recent comment from Miloš Jovanović:Hello.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Michael D\'Onofrio ADA ComplianceClosed   Powerful Filters for wpDataTables   Updated February 21, 2023 at 4:17pm   2 Most recent comment from Miloš Jovanović:Hi, Carol Thanks for reaching out to us. At this time, unfortunately, we are still not 100% WCAG/ADA compatible, but we plan to do this in the future. We can't say an ETA right now, because our ... Daniel Lewis Can't set chart defaultsClosed   wpDataTables   Updated February 24, 2023 at 7:46pm   11 Most recent comment from Miloš Jovanović:Hi, Daniel.We got advised about this.It seems that the issue is because you are trying to alter the Chart.JS's Chart object.All of our objects are being "generated" in a way that the values are ... Sebastian What happens when a booking in cancelled?Closed   Amelia   Updated February 21, 2023 at 3:13pm   2 Most recent comment from Uroš Jovanović:Hello Sebastian,Thank you for reaching out to us.That is right, that is how it works at the moment as the canceled appointments cannot be uncanceled by the customer.Please let me know if you have an ... Spiros MailchimpClosed   Amelia   Updated February 21, 2023 at 1:16pm   2 Most recent comment from Uroš Jovanović:Hello Spiros,Thank you for reaching out to us.Amelia is designed to work with WooCommerce, not its add-ons, so integration with this (or any other extension) is not confirmed, and we can't guara ... Joop PlaceholdersClosed   wpDataTables   Updated February 21, 2023 at 1:09pm   2 Most recent comment from Miloš Jovanović:Hi, Joop  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... sam UsefullnessClosed Pre-purchase questions for Amelia   Updated February 21, 2023 at 12:57pm   2 Most recent comment from Uroš Jovanović:Hello Sam,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... oscar salcedo FIELDS IN EVENT AND MORE PERSON Y PACKSClosed   Amelia   Updated February 21, 2023 at 12:43pm   2 Most recent comment from Marko Davidović:Hello oscar, Thank you for reaching out to us.When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to di ... Adrian wpDataTables integration with NinjaForms?Closed Pre-purchase questions for wpDataTables   Updated February 21, 2023 at 12:29pm   2 Most recent comment from Miloš Jovanović:Hi Adrian Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... PeriPeriCreative Multiple employeesClosed   Amelia   Updated February 21, 2023 at 11:53am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.We have the plan to implement this in the future, but there is no ETA at the moment.Please let me know if you have any other questions. Mihai pricing per hourClosed   Amelia   Updated February 21, 2023 at 11:52am   2 Most recent comment from Uroš Jovanović:Hello Mihai,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Giorgia INFOClosed   Amelia   Updated February 21, 2023 at 11:50am   2 Most recent comment from Uroš Jovanović:Hello Giorgia,Thank you for reaching out to us.The payment for the customer when the appointment is made from the back end or by the employee is treated as an on-site payment.Hope this helps you.Plea ... Naomi Martin Adding two Amelia shortcodes to the same template fileClosed   Amelia   Updated February 22, 2023 at 10:35am   15 Most recent comment from Marko Davidović:Hello Naomi, We just got the new feedback from our colleagues and they have told us that step-by-step and events calendar on the same page do not work together at this time.Currently, those 2 shortco ...