As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Kessy Juma Mrisho WPDataTables Column Formulas throwing SQL Syntax ErrorClosed   wpDataTables   Updated February 20, 2023 at 8:00pm   6 Most recent comment from Aleksandar Vuković:Thanks for letting me know, Kessy.Let me know if there's anything else I can do to help. Reichenbach Link with Google sheetClosed Pre-purchase questions for wpDataTables   Updated February 20, 2023 at 7:06pm   2 Most recent comment from Miloš Jovanović:Hi, Reichenbach Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual ... Phil L. Website crashClosed   Amelia   Updated February 20, 2023 at 6:55pm   6 Most recent comment from Uroš Jovanović:Hello Phil,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Djiezion Intégration jitsiClosed   Amelia   Updated February 20, 2023 at 6:48pm   2 Most recent comment from Uroš Jovanović:Hello Djiezion,Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation since we use Google Translate to ... Redouane Confirmation booking emailClosed   Amelia   Updated February 20, 2023 at 5:30pm   15 Most recent comment from Uroš Jovanović:Hello  Redouane,Seems to be working fine now, can you please test it out and let me know if it works or not?Looking forward to your reply. Ulrik Andersen Width and number of columns in filter modal dialog - Aqua skinClosed   wpDataTables   Updated February 20, 2023 at 5:25pm   2 Most recent comment from Miloš Jovanović:Hi, Ulrik  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets and we had a break during our National Holiday, whic ... Geoffrey Stertz Make a Column visible but lockedClosed   wpDataTables   Updated February 20, 2023 at 5:02pm   5 Most recent comment from Miloš Jovanović:Hi, Geoffrey My apologies for replying so late,we had a break during our National holiday, which additionally slowed down the response time.-I am delighted to hear that this works for your use-case. ... krenzy Error SMS Has Not Been SentClosed   Amelia   Updated February 20, 2023 at 4:55pm   4 Most recent comment from Uroš Jovanović:Hello Krenzy,Can you please test it out now and let me know if it works or not?Looking forward to your reply. Laura Brooks paymentClosed Pre-purchase questions for Amelia   Updated February 20, 2023 at 4:50pm   2 Most recent comment from Uroš Jovanović:Hello Laura,Thank you for expressing interest in the Amelia plugin.At the moment, we do not have a native integration with Zelle payments, but you can integrate it with WooCommerce with the use of the ... Isaac Fixed hoursClosed Pre-purchase questions for Amelia   Updated February 20, 2023 at 4:47pm   4 Most recent comment from Uroš Jovanović:Hello Isaac,Unfortunately, this will require the creation of multiple employees as the working hours for different services cannot intertwine. Here is an example.You could set it up like this:10 am ... Kalimah IT Set Priority among providersClosed   Amelia   Updated February 20, 2023 at 4:38pm   2 Most recent comment from Uroš Jovanović:Hello Kalimah,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... JONIEC Patrick zoom config for each employeeClosed   Amelia   Updated February 20, 2023 at 4:37pm   2 Most recent comment from Uroš Jovanović:Hello Joniec,Thank you for reaching out to us.Zoom is configured via the JWT application made by the admin here: https://marketplace.zoom.us/. If you want each employee to be linked to their Zoom acc ... Gerhard Reus WhatsApp ReplyClosed   Amelia   Updated February 20, 2023 at 4:05pm   4 Most recent comment from Uroš Jovanović:Hello Gerhard,Yes, it will be sent from your phone. The limitation for the reply to the WhatsApp message comes from Meta and we cannot implement this from our end.Please let me know if you have any ... erwin events without dateClosed   Amelia   Updated February 20, 2023 at 3:24pm   2 Most recent comment from Uroš Jovanović:Hello Erwn,Thank you for reaching out to us.For that purpose, I would suggest that you use services as events required the date to be set.Please let me know if you have any other questions. Blake Direct link to specific Amelia EventClosed   Amelia   Updated February 20, 2023 at 3:19pm   2 Most recent comment from Uroš Jovanović:Hello Blake,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ...