As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Federica Marrone Set different service prices for high and low seasonClosed   Amelia   Updated February 22, 2023 at 12:37pm   4 Most recent comment from Marko Davidović:Hello Federica, You are most welcome, and we try to help as best as we can. This feature should be implemented this year but we can not make any promises. We can only tell you that we are working on i ... GNL Modify the order of specialistsClosed   Amelia   Updated February 22, 2023 at 12:24pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpa ... Billy Boissonneault Appointment ConfirmationsClosed   Amelia   Updated March 3, 2023 at 12:06pm   27 Most recent comment from Aleksandar Vuković:Hi again Billy.Our developers took a look at this, and they said that the integration with Mollie may be causing this because it doesn't always trigger the notifications and Google/Outlook/Zoom e ... emilie verbeek cannot activate plugin on life urlClosed   Amelia   Updated February 22, 2023 at 11:31am   2 Most recent comment from Marko Davidović:Hello emilie, Thank you for purchasing our product, and for reaching out to us. The reason you can't insert your purchase code is that you still have Amelia's Lite version installed. Please ... oscar salcedo PACKS WITH EVENTSClosed   Amelia   Updated February 22, 2023 at 11:18am   2 Most recent comment from Marko Davidović:Hello oscar, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. At this time there is no package option for events. But there is a possibility that this ... Djiezion Do not request a new registration from amelia, once the subscriber is registered on wordpressClosed   Amelia   Updated February 22, 2023 at 10:27am   2 Most recent comment from Uroš Jovanović:Hello Djiezion,Thank you for reaching out to us.For the customers in Amelia to have the access to Amelia customer panel and also the WordPress login, they will have to be a customer in Amelia and con ... Natascha Vantuykom client login with wordpress userClosed   Amelia   Updated February 22, 2023 at 10:16am   2 Most recent comment from Marko Davidović:Hello Natascha, Thank you for reaching out to us.We follow our suggestion page and we have implemented dozens of features and options in the last years that were asked form our users. But if some opti ... Naazim LocationsClosed   Amelia   Updated February 22, 2023 at 10:11am   4 Most recent comment from Uroš Jovanović:Hello Naazim,Those two fields are on the same step, but you can put one before the other if you want.Please let me know if you have any other questions. Benedetto Booking systemClosed Pre-purchase questions for Amelia   Updated February 22, 2023 at 9:13am   2 Most recent comment from Uroš Jovanović:Hello Benedetto,Thank you for reaching out to us.Our plugin currently supports time slot booking during one day, so if it is just renting of co-working space for a couple of hours a day, then it is p ... Razvan Ardelean I can't edit the button colorClosed   Amelia   Updated February 22, 2023 at 9:06am   4 Most recent comment from Uroš Jovanović:Hello Razvan,Glad to hear that it works.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that ... Emily Disabling Payment FunctionalityClosed Pre-purchase questions for Amelia   Updated February 22, 2023 at 8:51am   2 Most recent comment from Uroš Jovanović:Hello Emily,Thank you for expressing interest in the Amelia plugin.At the moment, it is only possible to configure different prices for a service based on the duration of the service that the custome ... Chantea Setting HoursClosed   Amelia   Updated February 22, 2023 at 8:34am   2 Most recent comment from Marko Davidović:Hello Chantea, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ a ... Cesar Vazquez FunctionalityClosed   Amelia   Updated February 22, 2023 at 7:55am   2 Most recent comment from Marko Davidović:Hello Cesar, Thank you for reaching out to us.In order to change the general colours of the Customer/Employee Panels as well as the text colour; at the moment we don't have a separate setup that ... Roshan Sujeebun the fonts in Amelia Event are not same as per the font in our websiteClosed   Amelia   Updated February 22, 2023 at 7:10am   9 Most recent comment from Marko Davidović:Hello Roshan,We went on your site but we do not see any issues. Whatever font we apply that font shows on the frontYou need to set and change front per booking form like thisMaybe that was the issue.A ... Tim Cramer Plugin LicenseClosed   wpDataTables   Updated February 21, 2023 at 9:20pm   2 Most recent comment from Miloš Jovanović:Hi, Tim If you don't see the Activation Tab in the main plugin settings, it means that you have the Lite plugin version installed. - Please follow the steps explained here,  it is a step-by-s ...