As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Roshan Sujeebun Cannot update recurring event when tag is added/updatedClosed   Amelia   Updated February 24, 2023 at 8:42am   6 Most recent comment from Uroš Jovanović:Hello Roshan,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins t ... Murray Grainger Working hoursClosed   Amelia   Updated February 24, 2023 at 8:42am   3 Most recent comment from Uroš Jovanović:Hello Murray,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Lennart B Two question frontend bookingviewClosed   Amelia   Updated February 24, 2023 at 8:40am   15 Most recent comment from Uroš Jovanović:Hello Lennart,Thank you for your patience.Please let me know if you have any other questions. Daniela Employee panel functionalitiesClosed   Amelia   Updated February 24, 2023 at 8:38am   10 Most recent comment from Aleksandar Vuković:You're welcome, Daniela.Please feel free to reach out to us if you have any further questions or concerns! Terry Rauch Dropped Down menu for ChartsClosed   wpDataTables   Updated February 23, 2023 at 9:38pm   2 Most recent comment from Miloš Jovanović:Hi, Terry  I am sorry to disappoint you,  but for something like this, we don't have any built-in options yet.At this time, we don't have any built-in solution to achieve this, but you ca ... Terry Rauch Chart Subtitle FormatingClosed   wpDataTables   Updated February 23, 2023 at 9:36pm   2 Most recent comment from Miloš Jovanović:Hi, Terry . Every chart engine has its own layout and its settings. We use free libraries for chart engines, and they are limited as to what we can change from within the plugin's UI. You ca ... Patrick Guillaume customer panelClosed   Amelia   Updated February 23, 2023 at 7:34pm   14 Most recent comment from Uroš Jovanović:Hello Patrick,Glad to be able to assist you.Please let me know if you have any other questions. Granier Question sur les packs de rendez-vousClosed Pre-purchase questions for Amelia   Updated February 23, 2023 at 4:05pm   2 Most recent comment from Uroš Jovanović:Hello Granier,Thank you for expressing interest in the Amelia plugin.For that purpose, you can use the packages feature in Amelia. Packages in the Amelia Booking plugin are made to give you the opt ... James Rawson Issue with display of tableClosed   wpDataTables   Updated February 23, 2023 at 2:37pm   2 Most recent comment from Miloš Jovanović:Hi, James Is the related page in question where you have placed these tables shortcode? https://businesscharitydirectory.com/I can't see any error in the browser console, so it's best if i ... TG Dayspa registration of new purchased productClosed   Amelia   Updated February 23, 2023 at 2:17pm   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Yes. this is possible. But this can be set manually with special days option. Or you can set days off for each month between first and last Sunday. Both of th ... Juliette Problem with bookingClosed   Amelia   Updated February 23, 2023 at 2:10pm   7 Most recent comment from Marko Davidović:Hello Michael, Thank you for understanding and have a good day.   Sofie De Cleene De Cleene Step by Step booking, show dateClosed   Amelia   Updated February 23, 2023 at 1:15pm   2 Most recent comment from Marko Davidović:Hello Sofie, Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can ... Eduard Special Days - EmployeesClosed   Amelia   Updated February 23, 2023 at 1:12pm   2 Most recent comment from Marko Davidović:Hello Eduard, Thank you for reaching out to us. We have a bug with special days and employee panels. Our developers are already working on it and it should be resolved in the future update. Until then ... sam Different prices for same serviceClosed   Amelia   Updated February 23, 2023 at 11:41am   2 Most recent comment from Aleksandar Vuković:Hello Tiziana.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.Using tickets with different pricing is only possible with Events. When you enable the � ... Álvaro employee free booking hoursClosed   Amelia   Updated February 23, 2023 at 11:37am   2 Most recent comment from Marko Davidović:Hello Álvaro, Thank you for reaching out to us.Employees can not book outside their work hours. But they can change their work hours from u employee panel. You just need to enable the option Configu ...