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Public Tickets

Zac Sales QuestionClosed Pre-purchase questions for Amelia   Updated November 18, 2022 at 9:03am   2 Most recent comment from Marko Davidović:Hello Zac, Thank you for reaching out to us.Yes, you can continue to use it, but you will not be able to update the Amelia once the license expires and we can not guarantee that the outdated version w ... Mike Bowles McPherson Multiple Locations per EmployeeClosed   Amelia   Updated November 18, 2022 at 8:58am   6 Most recent comment from Marko Davidović:Hello Lorenzo,Can you please create your own ticket on our support platform and me or any of our other support agents will gladly assist you with this? So that Mike doesn't get every one of ou ... Jason cancellation policy / Terms of Service Agreement function upon making an appointmentClosed   Amelia   Updated November 17, 2022 at 10:01pm   5 Most recent comment from Stanislav Snagovskiy:Dear Jason,You are welcome,Theoretically it is possible, but in practice I have not come across it, as it is more a customization question, here is what I found on Google about it: https://www.wpbegi ... Sergio Usón Buy two more domainsClosed   Amelia   Updated November 17, 2022 at 9:37pm   2 Most recent comment from Stanislav Snagovskiy:Hello Sergio, Thank you for reaching out to us.Licenses can be upgraded to higher tiers through our store, by clicking on the "Upgrade" button: A new modal opens up where you can choose available upg ... Michael Santiago Booking loads into 2023 instead of 2022Closed   Amelia   Updated November 17, 2022 at 9:26pm   3 Most recent comment from Stanislav Snagovskiy:Hello Michael, Thank you for reaching out to us.You probably have the "Remove Outlook Calendar Busy Slots" option enabled and the days were marked as busy in the Outlook calendar, you need to enable ... Hubmann Christoph Export of participants with employee infoClosed   Amelia   Updated November 17, 2022 at 8:00pm   2 Most recent comment from Stanislav Snagovskiy:Hello Hubmann, Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Hubmann Christoph Add customer in frontend amelia managerClosed   Amelia   Updated November 17, 2022 at 7:57pm   2 Most recent comment from Stanislav Snagovskiy:Hello Hubmann, Thank you for reaching out to us.Unfortunately, there is currently no such possibility, but we are working on it, we hope that it will be changed in one of the next updates.If you have ... Lorenzo Ambrosini Amelia locationsClosed   Amelia   Updated November 17, 2022 at 7:22pm   2 Most recent comment from Stanislav Snagovskiy:Hello Lorenzo,Thank you for reaching out to us.First of all please check if you are using the latest version of Amelia (see attachment). If you activated the purchase code in Amelia Settings/Activatio ... IC Concept URGENT - Booking not visibleClosed   Amelia   Updated November 17, 2022 at 1:35pm   7 Most recent comment from Uroš Jovanović:Hello,Thank you for the update.This happens very rarely and it could be caused by an update, but since it has been changed in the database now, it won't happen again in the future.Please let me k ... Mat CHangelogClosed   Amelia   Updated November 17, 2022 at 1:33pm   4 Most recent comment from Marko Davidović:Hello again Mat,We release the change log manually, and depending on whether the documentation is 100% ready for the update, it can be released within 24 hours. We try to make it happen at the same ti ... Nathan Wilson Limiting who can book by WordPress user roleClosed   Amelia   Updated November 17, 2022 at 1:17pm   2 Most recent comment from Marko Davidović:Hello Nathan, Thank you for reaching out to us.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in ... Jason Navigation bar login/logoutClosed   Amelia   Updated November 17, 2022 at 1:01pm   6 Most recent comment from Uroš Jovanović:Hello Jason,It can be implemented from our end but it could take months before it is implemented as there are plenty of things that are already being implemented. I will forward the suggestion to our ... Yamato PHP warning message on Posts pageClosed   Amelia   Updated November 22, 2022 at 9:51am   3 Most recent comment from Marko Davidović:Hello Yamato,We just got the feedback from our colleagues and they have told us that this should be fixed in of the future updates. It is not critical one as you sad and this will be fixed.If you have ... Mariela OutlookClosed Pre-purchase questions for Amelia   Updated November 17, 2022 at 10:15am   4 Most recent comment from Uroš Jovanović:Hello Mariela,Here is a video on how to integrate Amelia with Outlook.Please let me know if you have any other questions. Jason Making Phone Number field a requirementClosed   Amelia   Updated November 17, 2022 at 10:05am   5 Most recent comment from Uroš Jovanović:Hello Jason,Glad to hear that the issue has been resolved.Please let me know if you have any other questions.