As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Patrick Patterson Blockout DatesClosed Pre-purchase questions for Amelia   Updated April 3, 2023 at 8:38pm   4 Most recent comment from Uroš Jovanović:Hello Patrick,Glad to hear that.Please let me know if you have any other questions. Adrian Ghio Change palette color apex chartClosed   wpDataTables   Updated April 3, 2023 at 8:31pm   2 Most recent comment from Miloš Jovanović:Hi, Adrian.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Adrian Ghio case sensitive on searchClosed   wpDataTables   Updated April 3, 2023 at 8:29pm   2 Most recent comment from Miloš Jovanović:Hi, Adrian.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Tony Fitzpatrick Table Values = 0Closed   wpDataTables   Updated April 3, 2023 at 8:25pm   4 Most recent comment from Miloš Jovanović:Hi, Tony.I am delighted to hear that this has been resolved. Thank you for letting us know. Please don't hesitate to create new tickets for anything else we could assist with.   I wanted to as ... Tony Goedde UpdatingClosed   wpDataTables   Updated April 3, 2023 at 7:44pm   2 Most recent comment from Miloš Jovanović:Hi, Tony. Our plugin is capable of auto-updates, and for majority of our users, it works. If the auto-updating does not work, that is not an issue coming from our plugin. If you activated the purchas ... Jouke Wijdoogen dynamic plceholderClosed   wpDataTables   Updated April 3, 2023 at 7:28pm   2 Most recent comment from Miloš Jovanović:Hi, Jouke.My apologies, i know that this will seem like a "broken record" with two responses being the same for two questions,but unfortunately, for this one as well - with our dynamic placeholders,� ... Jouke Wijdoogen Edit placeholder in frontendClosed   wpDataTables   Updated April 3, 2023 at 7:23pm   2 Most recent comment from Miloš Jovanović:Hi, Jouke.I am sorry to disappoint you, but with the current capabilities in our plugin,it is not possible to achieve this.You can make a development suggestion, and we will do our best to add a vali ... Charles Russell WP6.2 WPDatatable 5.4.1 updateClosed   Master-Detail Tables for wpDataTables   Updated April 3, 2023 at 4:45pm   3 Most recent comment from Miloš Jovanović:Hi, Charles.Apologies, i forgot to ask you an important detail.2. In regards to the licence status issue - can you tell me more details where did you see that the system said it was not up to date?Wa ... Fabrizio No results on front endClosed   Amelia   Updated April 3, 2023 at 2:09pm   6 Most recent comment from Uroš Jovanović:Hello Fabrizio,Thank you for the credentials.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can y ... LÏV HOUSE Reminder emails not sentClosed   Amelia   Updated April 3, 2023 at 1:59pm   7 Most recent comment from Uroš Jovanović:Hello Liv,I could not send a "Forgot a password" email as there is the following error.Does it work from your end?Looking forward to your reply. Ranjit Change Service page LayoutClosed   Amelia   Updated April 3, 2023 at 1:50pm   7 Most recent comment from Uroš Jovanović:Hello Ranjit,For that purpose, you can add the custom field with placeholders to the cart/checkout page with the "Set MetaData and Description" field on the Amelia/Settings/Payments page.Please let m ... Luis Asking for a particular functionalityClosed Pre-purchase questions for Amelia   Updated April 3, 2023 at 1:49pm   2 Most recent comment from Uroš Jovanović:Hello LuisThank you for reaching out to us.You can configure this with the packages feature in Amelia. You can read more about this at the following link.Please let me know if you have any other ques ... Jonas Höglund How can I send a payment link when creating the reservation myselfClosed   Amelia   Updated April 3, 2023 at 1:46pm   4 Most recent comment from Uroš Jovanović:Hello Jonas,At the moment, that is how it works at the moment, and there is no option for the WooCommerce order to be created when booking an appointment from the back-end.Please let me know if you h ... Luis Jimeno Filter by date don't work in any date formatClosed   wpDataTables   Updated April 3, 2023 at 1:34pm   3 Most recent comment from Miloš Jovanović:Hi, Luis.I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great da ... Jouke Wijdoogen Filtering not working on specific SQL QueryClosed   wpDataTables   Updated April 3, 2023 at 1:33pm   6 Most recent comment from Miloš Jovanović:Hi, Jouke.I am happy to hear that the VIEW fixed the filtering for your SQL table.Yes. We can completely understand that this is not ideal,but our plugin is not a database management tool and is not ...