Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Thomas Kösters Bug after updateClosed   wpDataTables   Updated March 20, 2023 at 8:35pm   5 Most recent comment from Miloš Jovanović:Hi, Thomas. I just forgot to mention, depending on how it goes with the hosting support, they can either help you run that SQL Query on the WP Database, or if they can provide you with URL and credent ... samet 33Closed Pre-purchase questions for wpDataTables   Updated March 20, 2023 at 7:46pm   2 Most recent comment from Miloš Jovanović:Hello, samet.Thanks for reaching out to us.How can we help? uytyuty gkjlgklClosed   Master-Detail Tables for wpDataTables   Updated March 20, 2023 at 7:46pm   2 Most recent comment from Miloš Jovanović:Hello.Thanks for reaching out to us.Just wanted to check if you possibly made a typo, or perhaps did not finish writing the ticket all the way before sending the content?Let us know if you need our as ... John Bradley Key menus not working in Elementor CloudClosed   wpDataTables   Updated August 12, 2024 at 5:23pm   21 Most recent comment from Miloš Jovanović:Hi John,I just wanted to advise our developers fixed the issue with Elementor Cloud Hosting, so now our users who are on that hosting can switch between tabs in the wpDataTables back-end without ... Jason Chong Reading SQL arrayClosed   wpDataTables   Updated March 20, 2023 at 7:30pm   2 Most recent comment from Miloš Jovanović:Hi, DantianHealth. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usu ... perry Google API Bad requestClosed   wpDataTables   Updated March 20, 2023 at 7:08pm   5 Most recent comment from Miloš Jovanović: Hi, perry. Actually, what i can try is,  to connect my Google API credentials with your Plugin Google API settings and see if i get the same error,  to at least determine with certainty if the p ... Craig Daylight SavingsClosed   Amelia   Updated March 20, 2023 at 4:01pm   5 Most recent comment from Uroš Jovanović:Hello Craig,We have responded to the other ticket you created.Please let me know if you have any other questions. Ramiro Front end service selector not responsiveClosed   Amelia   Updated March 20, 2023 at 3:35pm   2 Most recent comment from Uroš Jovanović:Hello Ramiro,Thank you for reaching out to us and for pointing this out to us.I will have this passed to our developers and hope that it will be changed in the near future.Please let me know if you ha ... Frédéric Santi Reload table on the fly and filter by column valueClosed Pre-purchase questions for wpDataTables   Updated March 20, 2023 at 2:58pm   2 Most recent comment from Miloš Jovanović:Hi, Frédéric.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual t ... Lorraine Cancel and refundClosed   Amelia   Updated March 20, 2023 at 2:40pm   4 Most recent comment from Uroš Jovanović:Hello Lorraine,Really sorry to hear that you feel that way about the plugin I have submitted your refund request and you will receive your money back in the next 5-7 business days.Please let me know ... Patrick Amelia stuck with mass bookingClosed   Amelia   Updated March 20, 2023 at 2:30pm   4 Most recent comment from Marko Davidović:Hello Patrick, There is not much that we can do since as we mentioned Amelia is not SaaS so the speed depends on your hosting package. We've had customers that used Amelia for Covid-19 vaccinatio ... Craig Flint How employees are chosenClosed   Amelia   Updated March 20, 2023 at 2:26pm   4 Most recent comment from Marko Davidović:Hello Craig, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Thiago Carvalho Link to rescheduleClosed   Amelia   Updated March 20, 2023 at 2:18pm   4 Most recent comment from Aleksandar Vuković:Hi again Thiago.We will consider it in the future, but at the moment it's not possible.Amelia is a WordPress plugin, and it has some limitations as opposed to the apps you listed, which are SaaS. ... Craig Ability to increase price based on LocationsClosed   Amelia   Updated March 20, 2023 at 2:04pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Craig.Please feel free to reach out to us if you have any further questions or concerns! Jerica Duration of PaketsClosed   Amelia   Updated March 20, 2023 at 2:03pm   2 Most recent comment from Uroš Jovanović:Hello Jerica,Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply.